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Direct Access - Hennepin County Human Services - Social Services

1800 Chicago Avenue South, Minneapolis, MN 55404

Eligibility
Residents of Hennepin County
Required documents
Application/intake form Medical Assistance/Medicaid (MA) card photo ID proof of income
Hours
  • Behavioral Health Support Unit and Walk-in Center: 9 am - 9 pm Monday - Friday
  • Detoxification Line: 24 hours/7 days a week
(612)879-3671
Voice·

Intake Hennepin County's Behavioral Health Support Unit

(612)879-3115
Voice·

Intake Walk-in Center

(612)348-4111
Voice·

Intake Hennepin County's Front Door

(612)879-3646
Voice·

Detoxification Line 24 hours/7 days a week

Interpretation services
Interpreters available
Application process
  • Call Behavioral Health Support Unit for information on the Behavioral Health Fund
  • Individuals who are hospitalized and unable to complete an in-person or telehealth assessment should call Hennepin County's Front Door to inquire about a mobile assessment
  • Call Detoxification line
  • Walk-in to Behavioral Health Support Center; use the buzzer at Columbus Avenue entrance for walk-ins after 5 pm
Fees
  • None
  • Private insurance may not cover all or some chemical health services. Services may be paid for with public funding if the recipient is financially eligible. This includes minors, who almost always are eligible if they have private or no insurance.
Service area
Hennepin County, MN

Other Information

Hours of Operation

  • Open Saturday or Sunday
  • Open Weekday Evenings After 5 pm

Program Fees

  • No Fee

Application Process

  • Walk In
Direct Access allows an individual to go directly to a provider they choose to receive a comprehensive assessment and access care immediately.
  • Assist individuals with payment options through the Behavioral Health Fund, which allows eligible residents to obtain services free of charge
  • Hennepin Health members have access to all programs that accept the Behavioral Health Fund without needing prior approval
Other services provided:
  • Detoxification line for withdrawal management from alcohol and/or drugs. Comprehensive assessments can be done within the first 72 hours. Referrals to community resources for treatment may be provided.
  • Interdisciplinary team at the Walk-in Center to address needs and connect individuals to long-term treatment and recovery supports
Last Assured
08/06/2024
Providing organization
Hennepin County Human Services - Social Services

County department that connects residents to county social service programs such as mental health, protective services, shelter, case management services, and county support programs

Direct Access - Hennepin County Human Services - Social Services