- Size of grant is based on household size, income, fuel type and energy usage. - Households with the lowest income and highest fuel costs receive the highest grants. - Federally funded through U.S. Department of Human Services. - Funds are available for renters or homeowners. - Provides direct payment to the energy supplier. - Educates consumers to use home heating energy efficiently and safely. - Advocates with energy suppliers and human service providers on behalf of consumers. - Provides crisis help for utility disconnection or necessary fuel deliveries. - Provides emergency heating system repair or replacement.