- Counseling and support services include: - Support and psychotherapy related to diagnosis, illness adjustment, treatment and recovery - Coping with terminal illness - Coping with grief - Advance directives - Parental and caregiver concerns - Vocational concerns - Financial concerns - Employee assistance programs - Issues related to abuse, neglect and violence - Issues related to separation from family, friends and home - Referrals to county, state, and federal agencies and other social and financial agencies - Information and resources concerning long-term or chronic health care needs, including: - Home care - Nursing homes - Child life needs - Hospice care - Identifies therapy options or illness support groups to assist with the patient's illness or injury - Offers many services to help individuals manage their condition and treatment - Discharge planning - Transportation: Arranges transportation by providing referrals and help with coordination. Information for discounted parking rates for extended stays and medical transport options including ground and air ambulance. - Lodging: Connects to local hotels and motels offering a small discount for people who stay in Rochester for medical reasons. Many hotels in Rochester offer free shuttle service to Mayo Clinic buildings.