Customer Service Numbers - Xcel Energy
Business Solutions Center: (800)481-4700 Electric emergency/outage (24 hours): (800)895-1999 Gas emergency/gas odor (24 hours): (800)895-2999 Personal Accounts Department: (800)331-5262 Residential customer service (24 hours): (800)895-4999 Streetlight requests or outage reporting: (800)960-6235
Last assured
08/05/2025
Physical Address
414 Nicollet Mall, Minneapolis, MN 55401
Hours
- General customer service: 7 am - 7 pm CST Monday - Friday; 9 am - 5 pm CST Saturday - Business Solutions Center: 8 am - 5 pm CST Monday - Friday - Outages and emergencies: 24 hours/7 days a week - Street lighting requests or outage reporting: 7:30 am CST - 4:30 pm CST Monday - Friday
Voice
Fax
(800)895-2895
Website
https://www.xcelenergy.com
Application process
Call; email; visit website
Eligibility
Xcel Energy customers
Service area
MN
Agency info
Xcel Energy
Customer service for Xcel Energy customers