Eviction prevention services include: - Outreach and Engagement: Connect with households not currently accessing services - Assessment: Work collaboratively with households to identify strengths, resources, barriers, and needs in the context of their local environment - Connection: Obtain for the household necessary mainstream services, benefits, treatment, legal services, and supports - Coordination: Bring together all the service providers in order to integrate services and help ensure consistency of service plans - Housing Counseling: Provides services to the person, including budget counseling and tenant education - Conflict Mediation: Provide proactive engagement and mediation services with landlords - Personal and Legal Advocacy: Intercede on behalf of the household to help ensure access to timely and appropriate resources - Follow-up: Maintain contact with the household after completion of services to track stability and provide additional services, if needed Housing navigators help households find rental housing opportunities, complete the application process, as well as help conduct landlord outreach and engagement. The role of the housing navigator is to minimize the number of days of homeless by assisting the household in obtaining rental housing as quickly as possible. Activities of housing navigation services may include: - Landlord recruitment, including outreach to an organization's network of existing landlords - Utilizing housing search engines to locate opportunities - Consistent communication with landlords to maintain a positive relationship and mitigate any issues that may arise - Assisting survivors of domestic abuse or human trafficking with housing-related services - Assisting households in completing housing applications - Assisting households in obtaining application fees, if needed - Transporting households to housing appointments - Assisting households in communication to a potential landlord about any housing barriers - Providing tenant education on landlord and tenant rights and responsibilities - Expediting the move-in timeline when feasible, between the date of acceptance and lease signing Following up with households to track stability and provide additional services after exiting the program as requested by the household NOTE: The programs do not provide financial assistance such as rent, mortgage, utilities, or other housing related costs.