Patients who need to speak with a financial counselor, need cost of care estimates or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include: Charity Care/Financial Assistance: Intended to assist those low-income, underinsured, and/or uninsured individuals who cannot otherwise pay full charges as determined under the hospital's qualification criteria. It should take into account each individual's ability to contribute to the cost of his or her care. Good Faith Estimate: Under the law, healthcare providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services. This service is for those who receive a bill that is at least $400 more than the Good Faith Estimate.