FAFSA Application and Ombudsman - United States Department of Education

FAFSA Application and Ombudsman - United States Department of Education - Federal Student Aid

400 Maryland Avenue SW, Department of Education Building, Washington, DC 20202

Eligibility

FAFSA applications are open to individuals residing in the state of Minnesota and must: - Demonstrate financial need (for most programs) - Be a U.S. citizen or eligible noncitizen - Have a valid Social Security Number - Be enrolled or accepted for enrollment as a regular student in an eligible degree or certificate program - Be enrolled at least half-time to be eligible for Direct Loan Program funds - Maintain satisfactory academic progress in college or career school - Have a high school diploma or a General Education Development (GED) Certificate or pass an exam approved by the U.S. Department of Education - Must not owe a refund on a federal grant or be in default on a federal student loan

Required documents

Application/registration form

Hours

- Phone: 7am - 8 pm Monday 7 am - 7 pm Tuesday and Wednesday 7 am - 5 pm Thursday and Friday - Website: 24 hours/7 days a week

(800)730-8913

Voice

(877)557-2575

Voice - Intake FSA Ombudsman Group

(800)433-3243

Voice - Intake Federal Student Aid Information Center

https://studentaid.gov/

[email protected]

Application process

Call; visit website to complete FAFSA application or submit feedback to the FSA Ombudsman Group

Fees

None for application

Service area

Description

Federal Student Aid (FSA): - Eligible students who are planning to attend college or career school can apply for federally funded financial assistance to help pay for education beyond high school - Visit website to submit a Free Application for Federal Student Aid (FAFSA) Federal Student Aid (FSA) Ombudsman Group: - Individuals who have completed an online application, may have a dispute, or believe to have a wrong or incomplete answer from their application submission can reach the FSA Ombudsman group - Help resolve discrepancies with loan balances/payments - Resolve issues with Pell Grant disbursements or overpayments - Explain loan interest and collection charges - Identify options for resolving issues related to consolidation, service quality, default status, bankruptcy, income tax refund offsets, and other concerns - Clarify requirements of loan deferment or forbearance, loan cancellation, or discharge

Last assured

10/10/2025

What's Here

Student Loans Scholarships Federal Government Complaints/Ombudsman Offices Educational Grants Tuition Assistance

Providing organization

United States Department of Education - Federal Student Aid

Information for the Free Application for Federal Student Aid (FAFSA) application process, ombudsman for student loans, repayment, and customer service for federal student financial aid