Consumer Safety Services - United States Consumer Product Safety Commission

4330 East West Highway, Bethesda, MD 20814

Eligibility

Open to all

Hours

7 am - 4:30 pm Monday - Friday CST messages can be left anytime

Fax

Voice

Voice

Voice

Websitehttps://www.cpsc.gov/

Email[email protected]

Interpretation services

Website also in Spanish

Application process

Call; visit website

To report an unsafe consumer product or a product related inquiry, call or fill out the online form on the website

Service area

Other Information

Program Fees

No Fee

Languages

Spanish

Products not under jurisdiction:

Cars
Tires
Boats
Car seats
Foods
Drugs
Cosmetics
Medical devices
Firearms
Business dissatisfaction
Pesticides

Enforces the following acts:

Consumer product safety
Federal hazardous substances
Flammable fabrics
Poison prevention packaging
Refrigerator door safety
Information on recalls
Provides safety publications

Individuals can call to report potentially hazardous products, report a product related injury, or request information about the safety aspects of products

Last Assured

09/17/2025

What's Here

Consumer Education Government Consumer Protection Agencies

Providing organization

United States Consumer Product Safety Commission

Protects the public against risks of injury or death from consumer products through education, safety standards activities, regulation, and enforcement.