- Cash-grant program for families with low incomes experiencing household emergencies that are short-term, non-recurring shelter and utility needs, to assist in retaining secure and affordable housing - Families can receive assistance once every 12 months - Applicant's name must be on the lease or utility bill - Applicant(s) must be able to show that their rent and utility costs are affordable - Emergency assistance is paid directly to the vendor - Payments, if approved, in combination with other available resources, must be able to resolve the crisis, not just delay it - Does not provide financial assistance for damage deposits in excess of two month's rent, utility deposits or reconnection charges, legal fees and court costs, garage rental, or moving expenses