525 Portland Avenue South, Minneapolis, MN 55415

- Phone: Hennepin Shelter Hotline 8 am - 9 pm Monday - Friday; 1 pm - 9 pm Saturday, Sunday, and holidays - After Hours: Call 211 after 9 pm/7 days a week and holidays - Daytime and Afterhours Team: Phonelines open 7 days a week. The Shelter Team will be utilizing phone, email, fax, and also have drop boxes available.

- Phone: Call the Hennepin Shelter Hotline 8 am - 9 pm Monday - Friday; 1 pm - 9 pm Saturday, Sunday, and holidays - After Hours: Call 211 afterhours. For calls received outside of business hours, leave a voicemail, and calls will be returned the next day. - All public facing services are closed to walk-in traffic, including all Human Services Centers. All Shelter Team services will be offered by phone only. The Daytime and Afterhours staff will be manning the phones 7 days a week. The Shelter Team will be utilizing phone, email, fax, and also have drop boxes available.

Birth certificate for families with children; photo ID; proof of residency (piece of mail, application of new ID, rental lease, bus ticket, etc.); shelter verification; verification of the last 30 days of income and assets; including any other supporting documents

- Families in need of shelter in Hennepin County - Age limit for children is 18; 18 year olds must verify attendance in high school - Must be a U.S. citizen or have a child that is a U.S. citizen; clients with a Green Card or 'legal status' are ineligible; refugees may be eligible on a case-by-case basis

Hennepin County, MN