Individuals can find helpful information and service about their legal problem if they are not represented by an attorney. Legal information includes court forms and tools to help complete court forms, answers to general questions about court processes or procedures, and help preparing for a day in court. Staff are court employees. Court employees cannot provide legal advice or conduct legal research. There is no attorney-client privilege or confidentiality of any information between the individual and staff. Staff must remain neutral and may provide services to other people involved with an individual's legal problem. Staff are not responsible for the outcome of the case. Many legal issues are time sensitive and contain strict deadlines. If an individual is unsure whether deadlines apply to their legal problem, they should seek immediate legal advice from an attorney and not wait for assistance from the self-help center.