HealthAdvocate Nurse Line - Medica Health Insurance
401 Carlson Parkway, Minnetonka, MN 55305
Eligibility
Open to all Medica members
Required documents
Drivers license
health insurance card
Medica card
Social Security card/number
Hours
24 hours/7 days a week
711
Voice
(866)715-0915
Voice
Languages
Vietnamese, Somali, Hmong, Spanish, Russian
Interpretation services
Interpreters available
Application process
- Call
- Medica members can chat live with a nurse about their health issues at myMedica.com. After logging onto myMedica.com, members should navigate to Health Topics and Tools > Ask a Professional > Start Live Nurse Chat. A Medica ID card is required for the first visit.
Service area
MN
Other Information
Hours of Operation
- Open Saturday or Sunday
- Open Weekday Evenings After 5 pm
Program Fees
- No Fee
Languages
- Hmong
- Somali
- Spanish
Members can get immediate answers to health questions from a Personal Health Advocate 24 hours/7 days a week. An advocate can help address health concerns such as:
- Access elder care and related health issues
- Access trained registered nurses for advice and information anytime
- Answer questions about medical test results, treatments, and medications recommended by primary physician
- Find doctors, hospitals, dentists, and other leading health care providers
- Help members make informed health decisions based on health information
- Help transfer medical records
- Resolve health care claim issues and assist with billing and payment arrangements
- Schedule appointments with providers, including hard-to-reach specialists and critical care providers
Last Assured
11/12/2025
What's Here
Providing organization
Medica Health Insurance
Health maintenance organization