Description

Members can get immediate answers to health questions from a Personal Health Advocate 24 hours/7 days a week. An advocate can help address health concerns such as: - Access elder care and related health issues - Access trained registered nurses for advice and information anytime - Answer questions about medical test results, treatments, and medications recommended by primary physician - Find doctors, hospitals, dentists, and other leading health care providers - Help members make informed health decisions based on health information - Help transfer medical records - Resolve health care claim issues and assist with billing and payment arrangements - Schedule appointments with providers, including hard-to-reach specialists and critical care providers

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