HealthAdvocate Nurse Line - Medica Health Insurance
401 Carlson Parkway, Minnetonka, MN 55305
Eligibility
Required documents
Hours
Voice
Voice
Languages
Vietnamese, Russian, Spanish, Somali, Hmong
Interpretation services
Interpreters available
Application process
- Call - Medica members can chat live with a nurse about their health issues at myMedica.com. After logging onto myMedica.com, members should navigate to Health Topics and Tools > Ask a Professional > Start Live Nurse Chat. A Medica ID card is required for the first visit.
Service area
MN
Other Information
Hours of Operation
Languages
Program Fees
Description
Members can get immediate answers to health questions from a Personal Health Advocate 24 hours/7 days a week. An advocate can help address health concerns such as: - Access elder care and related health issues - Access trained registered nurses for advice and information anytime - Answer questions about medical test results, treatments, and medications recommended by primary physician - Find doctors, hospitals, dentists, and other leading health care providers - Help members make informed health decisions based on health information - Help transfer medical records - Resolve health care claim issues and assist with billing and payment arrangements - Schedule appointments with providers, including hard-to-reach specialists and critical care providers
Last Assured
11/12/2025
What's Here
Providing organization
Medica Health Insurance
Health maintenance organization