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Adult Protective Services - Ramsey County Social Services

121 Seventh Place East, Suite 2500, Saint Paul, MN 55101

Eligibility
Residents of Ramsey county reporting on the abuse, neglect, or financial exploitation of a vulnerable adult residing in non-licensed community settings, as well as incidents requiring immediate protective services
Required documents
Call
Hours
24 hours/7 days a week
(800)369-7994
Voice·

Intake Toll Free - MN Office of Health Facility Complaints

(844)880-1574
Voice·

Intake Toll Free

(651)201-4201
Voice·

Intake MN Office of Health Facility Complaints

Interpretation services
American Sign Language (ASL); Hmong; Karen; Oromo; Somali; Spanish; interpreters available
Application process
Call
Fees
No fees
Service area
Ramsey County, MN

Other Information

Languages

  • Spanish
  • Hmong
  • Somali

Hours of Operation

  • Open Saturday or Sunday
  • Open Weekday Evenings After 5 pm

Program Fees

  • No Fee
Provides assistance, investigates, and/or intervenes on behalf of vulnerable adults that are 18 years or older, who are unable to act on their own behalf, manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect, or abandonment. Services may include:
  • Authorization for medical treatment
  • Consultation to individuals who suspect abuse
  • Removal of the individual to safer surroundings
  • Services necessary to remove the conditions which have created a threat to life
NOTE: Complaints, questions, or concerns involving incidents in facilities licensed by the Health Department - such as hospitals, nursing homes, boarding care homes, supervised living facilities, and assisted living and home health agencies - can be referred to the MN Office of Health Facility Complaints numbers.
Last Assured
12/10/2025
Providing organization
Ramsey County Social Services

Provides county social services to meet basic human needs, ensures protection for children and vulnerable individuals