Complaint Investigation, Mediation, or Advocacy - Ombudsman for Mental Health and Developmental Disabilities - State Office
100 West Lyon Avenue, Suite 106, Lake City, MN 55401
Eligibility
Anyone receiving Minnesota services from an agency or licensed facility or program for developmental disabilities, mental illness, chemical dependency, or an emotional disturbance
Required documents
Call the Regional Ombudsman or central office to obtain a Consent for Release of Information form.
Hours
8 am - 4:30 pm Monday - Friday
Email[email protected]
Interpretation services
Interpreters available, but require 24-hour notice for scheduling purposes.
Application process
Call; email; visit website
Use the toll free number when calling from outside of the Twin Cities or call Regional Ombudsman directly.
Service area
MN
Other Information
Program Fees
- No Fee
Receives and investigates complaints concerning an agency, licensed program or facility that provides services or treatment to individuals with mental illness, developmental disabilities, chemical dependency, or an emotional disturbance.
May mediate or advocate on behalf of the client to resolve the complaint.
Reviews the causes and circumstances of a serious injury or death of a client.
Last Assured
12/02/2025
Providing organization
Ombudsman for Mental Health and Developmental Disabilities - State Office
Promotes the highest attainable standards of treatment, competency, efficiency, and justice for persons receiving services for mental illness, developmental disabilities, chemical dependency, and emotional disturbance in children.