Description

Offers services and equipment for customers with disabilities including: - CenturyLink's Special Needs Center also offers special discounts and pricing exemptions for qualifying customers, and advice on how to adapt CenturyLink products and services to meet special needs - Discounts for long distance calls made on TTY machines - Equipment options include special ringing/volume control options for certified disabled - Exemptions from directory assistance charges to customers with certified motion, sight, or mental limitations - Explaining available CenturyLink products and services - Explaining options for funding equipment purchases - Helping customers set up or change their telephone service - Intervention for TTY callers between CenturyLink and customer to resolve billing or other problems - Telling customers how to lease or purchase special equipment to meet their needs including hearing aid compatible cell phones

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