Special Needs Center - CenturyLink

Offers services and equipment for customers with disabilities including:

• CenturyLink's Special Needs Center also offers special discounts and pricing exemptions for qualifying customers, and advice on how to adapt CenturyLink products and services to meet special needs

• Discounts for long distance calls made on TTY machines

• Equipment options include special ringing/volume control options for certified disabled

• Exemptions from directory assistance charges to customers with certified motion, sight, or mental limitations

• Explaining available CenturyLink products and services

• Explaining options for funding equipment purchases

• Helping customers set up or change their telephone service

• Intervention for TTY callers between CenturyLink and customer to resolve billing or other problems

• Telling customers how to lease or purchase special equipment to meet their needs including hearing aid compatible cell phones

07/13/2025