COPE - Mental Health Crisis Services for Adults and Children - Hennepin County Human Services - Social Services

The COPE mobile crisis team is available for in person therapeutic support anywhere in Hennepin County. Bi-lingual and bi-cultural staff are available for face-to-face, phone, and video visit when needed. Services are provided by mental health professionals and practitioners. Services include:

• 24 hours/7 days a week, open 365 days a year mobile crisis response team and phone service

• Assistance in de-escalation of psychiatric emergencies to help calm the situation and help the client decide what to do next

• Assessment of immediate need for crisis/emergency services (telephone triage). Talk through ways to support the individual who is in crisis.

• Community support and resources depending on the situation

• Outreach to the community in the individual's home, school, or another public place

• Partners with communities to support healing after crises. Services are free and addresses communities' immediate and long-term needs following a traumatic event. Support is tailored to the situation. Services may include, Crisis Intervention and Psychological First Aid, Critical Incident Stress Debriefing (CISD), Healing Circles, workshops, trainings, outreach, and engagement activities.

• Referral to short-term stabilization program, up to 8 weeks of therapy and linkage to long-term services after the initial visit

NOTE: COPE can provide gun locks to clients who have already been assessed by staff and are for clients experiencing a mental health crisis. COPE has only a limited amount of gun locks and requests that anyone looking for a gun lock should be referred elsewhere.

09/16/2025