Skip to content
Greater Twin Cities United Way 211 home page

Disaster Distress Helpline - Substance Abuse and Mental Health Services Administration

Report

Resource Name:Disaster Distress Helpline - Substance Abuse and Mental Health Services Administration

address

5600 Fishers Lane, Rockville, MD 20857

Eligibility

Open to all individuals experiencing an emotional distress related to a natural or human-caused disaster

Required documents

Call for more information

Hours

24 hours/7 days a week
(800)985-5990

Voice

·

Toll-Free

(800)487-4889

Voice

·

TTY

Application process

  • Call; visit website
  • For Spanish, call and press 2 for bilingual support

Fees

None

Service area

MN

A toll-free, multilingual, and confidential crisis support service. Provides support to anyone experiencing emotional distress related to disasters, such as tornadoes, severe storms, hurricanes, tropical storms, floods, wildfires, earthquakes, droughts, incidents of mass violence, anniversaries, and other trigger events. Provides counseling and support services 24 hours a day, 7 days a week, with a trained crisis counselor. Counselors provide: - Information on how to recognize distress and its effects on individuals and families - Referrals to local crisis call centers for additional follow-up care and support

- Tips for healthy coping

Last Assured

08/27/2025

Providing organization

Substance Abuse and Mental Health Services Administration

Online source of information for persons seeking information and treatment facilities in the United States for substance abuse, addiction, and/or mental health problems