Provides investigative and intervention services for child abuse, neglect, and/or abandonment. Services include: - Accepts reports of abuse - Assessment of the initial referral - Consultation to individuals who suspect abuse - Consultation with the family to determine the nature of the problem - Dependency investigation - Explanation of reporting statutes and answer questions regarding agency practices - Ongoing support services for children and their families - Temporary placement of children who are removed from the home - Works with the family toward unification or reunification