Home

Emergency Shelter Hotline - Hennepin Shelter Hotline

Provides a free hotline as a single point of entry for single adults, families, and youth ages 18 - 24 physically in Hennepin County seeking emergency shelter. Trained specialists will assess and triage callers to connect them to emergency shelter, and provide diversion services and resources as appropriate.

Last assured

08/06/2025

Physical Address

Hours

Families: - Monday - Friday: Call Hennepin Shelter Hotline 8 am - 9 pm; call 211 afterhours - Weekends and the following holidays, New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, and Christmas Day: Call Hennepin Shelter Hotline 1 pm - 9 pm; call 211 afterhours Single Adults: - Monday - Friday: Call Hennepin Shelter Hotline 8 am - 10 pm; call 211 afterhours - Weekends and the following holidays, New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, and Christmas Day: Call Hennepin Shelter Hotline 1 pm - 9 pm; call Adult Shelter Connect 9 pm - 10 pm; call 211 afterhours

Voice

(612)204-8200

Intake Daytime

Voice

211

Application process

- Daytime: Call during service hours - Afterhours: Call 211

Eligibility

Open to all single adults, families, and youth ages 18 - 24 who are physically in Hennepin County

Service area

Hennepin County, MN

Agency info

Hennepin Shelter Hotline

A Hennepin County and Catholic Charities of Saint Paul and Minneapolis collaboration that provides a free hotline as a single point of entry for single adults, families, and youth ages 18 - 24 in Hennepin County seeking emergency shelter.

© 2025 Greater Twin Cities United Way 211. All rights reserved.