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Minnesota Adult Abuse Reporting Center - Minnesota Department of Human Services

Provides a single contact point for individuals to report abuse of a vulnerable adult anywhere in Minnesota. Reports are reviewed to see if immediate protective services are needed. Reports of alleged crime are referred to law enforcement. All reports are also referred to a lead investigative agency, which may be the county or the state departments of health or human services. Reports are confidential. If an individual completes a report, it requires a court order to release their identity. A vulnerable adult can be anyone over the age of 18 who: - Has a physical, mental or emotional disorder that makes it difficult for the person to care for themselves without help and to protect themselves from maltreatment - Is in a hospital, nursing home, transitional care united, assisted living, housing with services, board and care, foster care, or other licensed care facility - Receives services such as home care, day services, personal care assistance or other licensed services Maltreatment includes: - Abuse, including physical, emotional and sexual abuse, use of restraints, involuntary seclusion or punishment - Neglect, including failure to provide necessary food, shelter, clothing, health care or supervision because of neglect by a caregiver or because the vulnerable adult cannot meet their own needs - Financial exploitation, including theft or withholding of money or property and/or use of money or property no for the vulnerable adult's benefit ?Other complaints Concerns about a vulnerable adult that is not related to physical, sexual, or emotional abuse; neglect or unexplained injury; or financial exploitation, contact the Office of Health Facility Complaints at [email protected]. Report rights violations, issues with inadequate care, violations of licensing standards, or issues related to discharge/termination of services via this method. Additional information about facility complaints can be found on the DHS website.

Last assured

07/21/2025

Physical Address

540 Cedar Street, Saint Paul, MN 55155

Hours

24 hours/7 days a week

Application process

Individuals can call to report and remain anonymous; mandated reporters can call or complete an online report at: https://tnt09.agileapps.dhs.mn.gov/networking/sites/880862836/MAARC NOTE: Mandated reporters have 24 hours to make a report

Required documents

Minnesota Adult Abuse Reporting Center (MAARC) Mandated Reporter Form; name of the child, parent, perpetrator (if known), and a description of the situation

Eligibility

Open to all who suspect abuse or maltreatment of a vulnerable adult

Service area

MN

Agency info

Minnesota Department of Human Services

Provides or administers a variety of services to help people meet their basic needs and live as independently as possible. The state department of human services offers programs for food and nutrition, housing, income support, health care, child care assistance, and mental health.

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