AveraNow: Mobile video visit which includes consultation, diagnosis and prescriptions (when appropriate) for individuals experiencing acid reflux, cold sores, colds, diarrhea, fever, flu, headache, pink eye, rashes, seasonal allergies, sinus infections, urinary tract infections (females ages 16 and older only) and vomiting Avera Medical Call Center: Connects individuals with a registered nurse who provides confidential answers to health related questions for the individual to find out whether they should seek urgent care, request emergency services or call their doctor Urgent Care Clinic: For individuals experiencing acid reflux; cold or flu; cold sores; diarrhea; fever; headache; insect or animal bites; minor burns, cuts or rashes; pink eye; seasonal allergies; sinus infection; sprains and strains; stomachache; urinary tract infections