Health Insurance External Review Appeal - Minnesota Department of Commerce
85 7th Place East, Suite 280, Saint Paul, MN 55101-2198
Eligibility
Residents in Minnesota wishing to appeal a claims denial by their health insurer
Required documents
Vary by service
call for information
a written explanation of the hardship is required
Hours
8 am - 4:30 pm Monday - Friday
Interpretation services
Interpreters available
Application process
Visit website for appeal form; call for information; select Insurance (option 1) to reach an insurance investigator
Fees
$25 filing fee; a hardship waiver may be available depending on circumstances
Service area
MN
Offers an external review of health insurance claims that have been denied by the insurance company. The external review is processed by an independent, impartial contractor. The result of the review is binding on the health insurance company, but not on the insured. In-person mediation may be available upon the request of both parties. All other reviews are based on written information submitted by both sides.
Last Assured
08/06/2025
What's Here
Providing organization
Minnesota Department of Commerce
Protects the public interest, advocate for Minnesota consumers, and serves as a trusted public resource for consumers and businesses.