Coaching assists individuals with moving forward in life to reach their goals in a set area. Coaching looks at current state in an effort to explore possibilities for the future. The coach acts as an encourager and supporter to identify goals and specific steps to achieve those goals. Coaching services are conducted primarily via telephone. Sessions typically last from 30 minutes to an hour. Sessions are provided once per week at the individual's designated time to begin their session. Coaches will also be available for email support between sessions. Coaching can also be done in person.