Ombudsperson for Families - Office of Ombudsperson for Families
Works with families to ensure that agency decisions, acts, rules, programs, procedures and other policies are in compliance with the laws that protect children of color in the Minnesota child protection system. The types of problems dealt with include: - Child protection matters such as child out-of-home placement or foster care issues - Failure to comply with the Indian Child Welfare Act or the Minnesota Indian Family Preservation Act - Social service issues such as delays in service provision, lack of service provision, or failure to provide interpreters during intake, investigations, meetings, court appearances, etc. - Unjust or discriminatory treatment by child protection services - Accepts complaints on child protection and investigates active child protection and CHIPS cases to ensure state and federal child protection and child placement laws are followed.
Categories
Last assured
02/08/2024
Physical Address
1450 Energy Park Drive, Saint Paul, MN 55108
Hours
8:30 am - 4:30 pm Monday - Friday
Voice
Fax
(651)643-2539
Website
Application process
Call or write. Include the following information: - Name, address and phone number - Description of situation - Names and dates of birth of any children involved in the case - Tribal affiliation of the children (if applicable) - Names and contact information of social workers, and other agency or service providers
Fee
No fees
Required documents
Application/registration form; photo ID
Eligibility
Minnesota families of color in the child protection system
Languages
Laotian
Hmong
Spanish
Service area
MN
Agency info
Office of Ombudsperson for Families
Accepts complaints on child protection and investigates active child protection and CHIPS cases to ensure state and federal child protection and child placement laws are followed