Ombudsperson for Families - Minnesota Office of Ombudsperson for Families
1450 Energy Park Drive, Suite 106, Saint Paul, MN 55108
Eligibility
Open to all Minnesota families; the OBFF offers cultural competency and support for communities of color in the child protection system
Hours
8 am - 4:30 pm Monday - Friday
(651)642-0897
Voice·
Intake Ombuds of African American Families
(651)643-2537
Voice·
Intake Ombuds of Spanish Speaking Families
(888)234-4939
Voice
(651)603-0058
Voice·
Intake Office Manager
(651)643-2514
Voice·
Intake Ombuds of Asian Pacific Families
Website
https://www.mn.gov/ombudfamLanguages
Spanish
Interpretation services
Interpreters available
Application process
Call; write. Include the following information: A complaint or question should be submitted by the OBFF online complaint form: https://mn.gov/ombudfam/intake-form/form.jsp- Name, address, and phone number- Description of situation- Names and dates of birth of any children involved in the case- Tribal affiliation of the children (if applicable)- Names and contact information of social workers, and other agency or service providers
Service area
MN
Other Information
Languages
- Spanish
Program Fees
- No Fee
Works with families to ensure that agency decisions, acts, rules, programs, procedures, and other policies are in compliance with the laws that protect children of color in the Minnesota child protection system. The types of problems dealt with include:- Child protection matters such as child out-of-home placement or foster care issues- Failure to comply with the Indian Child Welfare Act or the Minnesota Indian Family Preservation Act- Social service issues such as delays in service provision, lack of service provision, or failure to provide interpreters during intake, investigations, meetings, court appearances, etc.- Unjust or discriminatory treatment by child protection services- Accepts complaints on child protection and investigates active child protection and CHIPS cases to ensure state and federal child protection and child placement laws are followed
Last Assured
08/01/2025
Providing organization
Minnesota Office of Ombudsperson for Families
Accepts complaints on child protection and investigates active child protection and CHIPS cases to ensure state and federal child protection and child placement laws are followed