Help desk can help with: - Minnesota Health Care Programs ID card requests - Finding providers who accept Minnesota Health Care Programs coverage - Questions about services covered under fee-for-service - Coverage if you are out of the state - Status of claims - Spend downs - Prior authorizations - Home care service agreements - Explanation of Medical Benefits requests People enrolled in a health plan need to contact their health plan's member services with questions about covered services. For questions about eligibility or need to report household, income or asset changes, contact the home county office or MinnesotaCare.