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EZInfo - Hennepin County Human Services - Social Services

Automated main phone line and self-service phone system to route clients to a Human Service Representative to: - Get forms for health care programs, Cash Assistance, Food Support, or Emergency Assistance - Get information about their case file, such as status of programs, forms or verifications that have been received, issuance of benefits, and proof of benefits - Report changes, such as address change, new baby, income change, and/or someone moving in or out of current residence

Last assured

08/06/2024

Physical Address

300 South 6th Street, Minneapolis, MN 55487

Hours

24 hours/7 days a week

Voice

(888)997-2227

General Information Lost/stolen EBT cards or other EBT card concerns

Fax

(612)288-2981

Active or Pending Cases

Application process

Call to follow the phone prompts and select the following: - Select type of benefit caller is inquiring about - If caller knows their case number (MAXIS case number or METS case number) - Family composition such as single, family, pregnant, or if they receive in-home or assisted living services

Required documents

County case number; application/registration form; birth certificate for families with children; photo ID; proof of residency (piece of mail, application of new ID, rental lease, bus ticket, etc.); shelter verification; verification of the last 30 days of income and assets; including more supporting documents can help process applications quickly

Eligibility

Residents of Hennepin County for most services; service eligibility directed by county, state, and federal guidelines depending on the service

Service area

Hennepin County, MN

Agency info

Hennepin County Human Services - Social Services

County department that connects residents to county social service programs such as mental health, protective services, shelter, case management services, and county support programs

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