City of Minneapolis Information and Services - 311 Service Center - Minneapolis City Offices - 311 Services

Serves as the single point of contact for the City of Minneapolis for non-emergency requests for information and services.

Mayor and City Council Contact Information

• City Hall Information Line: (612)673-3000 or 3-1-1

  - Blooming Boulevards

  - Domestic Partnership Registration, (612)673-2216

  - Elections and Voter Registration

  - Graffiti Hotline

  - Mississippi Mile Hotline

  - Neighborhood Association Information, (612)673-3737

  - Neighborhood Revitalization Program (NRP) Revitalizes neighborhoods based on plans created by citizens and local government

  - Pollution and Noise Control

  - Property Tax Information, (612)673-3000

  - Public Affairs

  - Film, Video and Recording

  - Public Works

  - Recycling Collection, Organics Recycling (612)673-2917

  - Rental Problems-Housing Services

  - Sidewalks: Call to report badly cracked, broken, or unshoveled walks

  - Sign Language Coordinator

  - Skyways; Call for maps and information on hours

  - Voter registration and election information: https://vote.minneapolismn.gov/

  - Water Emergency, (612)673-5600; Water problems, answered 24-hours-a-day

  - Yellow Ribbon: Resources and support for local service members, veterans and their families.

  - Zoning Information

• Animal Adoption

  - Animal Control, (612)673-6222

  - Animal Licenses and permits

  - Animal rescue

  - Barking Dog Complaints

• General Information

- Homestead Information, (612)348-3046 or email [email protected]

- Real Estate Information

- This Old House Program Attorney, City:

• City of Minneapolis Attorney

• Abandoned on Private Land

  - Abandoned on Streets

  - Impound Lot, (612)673-5777; 50 Van White Memorial Boulevard, Minneapolis 55405 (as of 11/21 new office is located within the current Impound Lot site with improved access and new entrance)

• Bicycle Registration

  - Information on Stolen and Recovered, (612)673-5665

• General Information

  - Council Meeting Schedule

  - Ordinance Information

  - Civil Rights - Minneapolis

  - Communication

  - Film, Video and Recording

• General Information

  - Business Association Information

- Business Development

- Business Licensing

- Business Loans

- Energy and Property Improvement Loans

- Homeowner Assistance

- Sale of Vacant Lots Employment:

• City Employment

- Employment Training

- Jobs Hot Line, (612)673-2282 option 1 or visit website Fire:

• Emergency, 9-1-1

- Administration

- Fire Prevention

- Broken Fire Hydrants, business hours (612)673-3000 or 3-1-1; after hours (612)673-5600 Garbage Collection:

• (612)673-2917; Call for schedules, garbage cart damage or theft, and information on the collection of large items, leaves, and yard waste.

• Health and Family Support

- Food Sanitation Concerns Housing:

• Building Codes

- Building Permits

- Energy Conservation, (612)335-5858

- Home Improvement: visit website

- Homestead Information

- Housing Complaints

- Inspections

- Mortgage Loans

- Public Housing Authority, (612)342-1400

- Renters rights and resources, visit website

- Rubbish and Weed Complaints

- Section 8 Housing, (612)342-1480

- Tenant Advocacy and housing counseling, (612)673-3000 or 3-1-1 for tenants and landlords living in Minneapolis Libraries:

• General Information

• Bicycle (registration)

- Driver and Vehicle Licenses, (612)348-8240

- General Information on Licenses and Locations, (612)348-8240

- Business Licenses

- Handgun Licenses Minneapolis Community Development Agency:

• General Information

- Business Association Information

- Business Licensing

- Business Loans

- Energy and Property Improvement Loans

- Homeowner Assistance

- Sale of Vacant Lots Minneapolis Maps:

• General Information

- Ward and Precinct Parking:

• Parking Cards

- Hooded Meters

- Out of Order Meters

- Monthly and Event Parking

- Permits for Critical Areas

- Ramp and Lot Maintenance Parks and Recreation:

• Boulevard Trees, (612)230-6400

- Park Information, (612)230-6400

- Park Maintenance, (612)230-6400 Police:

• Emergency, 9-1-1

- Administration

- Civilian Police Review: Call to report alleged abuse of Minneapolis Police Authority

- Community Crime Prevention SAFE

- Report crimes that do not require an emergency police response (i.e., property damage, non-violent theft report, traffic and parking issues, other report-only calls).Can also visit website to file a police report online. Records:

• Birth, Death and Marriage, (612)348-8240

- Real Estate, (612)348-3011 Schools:

• Minneapolis Public, (612)668-0000 Call for phone numbers and addresses of schools, faculty and staff, School Board Members, and enrollment information

- Senior Ombudsman Sewer Emergency:

• Business Hours

- After hours, (612)673-5600

- Call if your drains are backed up Snow Emergencies:

• (612)348-SNOW(7669) Call 24 hour hotline for up-to-date plowing schedules and parking restrictions. To sign up on-line to receive snow emergency alerts go to: www.ci.minneapolis.mn.us/snow/esubscribe.asp; Impound Lot, 50 Van White Memorial Boulevard, Minneapolis 55405 (as of 11/21 new office is located within the current Impound Lot site with improved access and new entrance)

- Snow Plowing and Sanding Streets and Alleys:

• Block Party Permits

- Storm Drain Repair

- Parade and Race Permits

- Parkway Lights Out

- Pothole Repair

- Street and Alley Maintenance

• Street Lights Out, Metal Poles

- Street Lights Out, Wooden Poles (Xcel), (800)960-6235

- Street Use Permits - General Utility Billing Office:

• (612)673-1114 or 3-1-1; Call for all water, sewer, and solid waste billing questions