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City of Minneapolis Information and Services - 311 Service Center - Minneapolis City Offices - 311 Services

Serves as the single point of contact for the City of Minneapolis for non-emergency requests for information and services. Mayor and City Council Contact Information - City Hall Information Line: (612)673-3000 or 3-1-1 - Blooming Boulevards - Domestic Partnership Registration, (612)673-2216 - Elections and Voter Registration - Graffiti Hotline - Mississippi Mile Hotline - Neighborhood Association Information, (612)673-3737 - Neighborhood Revitalization Program (NRP) Revitalizes neighborhoods based on plans created by citizens and local government - Pollution and Noise Control - Property Tax Information, (612)673-3000 - Public Affairs - Film, Video and Recording - Public Works - Recycling Collection, Organics Recycling (612)673-2917 - Rental Problems-Housing Services - Sidewalks: Call to report badly cracked, broken, or unshoveled walks - Sign Language Coordinator - Skyways; Call for maps and information on hours - Voter registration and election information: https://vote.minneapolismn.gov/ - Water Emergency, (612)673-5600; Water problems, answered 24-hours-a-day - Yellow Ribbon: Resources and support for local service members, veterans and their families. - Zoning Information Animals: - Animal Adoption - Animal Control, (612)673-6222 - Animal Licenses and permits - Animal rescue - Barking Dog Complaints Assessor, City: - General Information - Homestead Information, (612)348-3046 or email [email protected] - Real Estate Information - This Old House Program Attorney, City: - City of Minneapolis Attorney Automobiles: - Abandoned on Private Land - Abandoned on Streets - Impound Lot, (612)673-5777; 50 Van White Memorial Boulevard, Minneapolis 55405 (as of 11/21 new office is located within the current Impound Lot site with improved access and new entrance) Bicycles: - Bicycle Registration - Information on Stolen and Recovered, (612)673-5665 City Council: - General Information - Council Meeting Schedule - Ordinance Information - Civil Rights - Minneapolis - Communication - Film, Video and Recording Community Planning and Economic Development: - General Information - Business Association Information - Business Development - Business Licensing - Business Loans - Energy and Property Improvement Loans - Homeowner Assistance - Sale of Vacant Lots Employment: - City Employment - Employment Training - Jobs Hot Line, (612)673-2282 option 1 or visit website Fire: - Emergency, 9-1-1 - Administration - Fire Prevention - Broken Fire Hydrants, business hours (612)673-3000 or 3-1-1; after hours (612)673-5600 Garbage Collection: - (612)673-2917; Call for schedules, garbage cart damage or theft, and information on the collection of large items, leaves, and yard waste. Health: - Health and Family Support - Food Sanitation Concerns Housing: - Building Codes - Building Permits - Energy Conservation, (612)335-5858 - Home Improvement: visit website - Homestead Information - Housing Complaints - Inspections - Mortgage Loans - Public Housing Authority, (612)342-1400 - Renters rights and resources, visit website - Rubbish and Weed Complaints - Section 8 Housing, (612)342-1480 - Tenant Advocacy and housing counseling, (612)673-3000 or 3-1-1 for tenants and landlords living in Minneapolis Libraries: - General Information Licenses: - Bicycle (registration) - Driver and Vehicle Licenses, (612)348-8240 - General Information on Licenses and Locations, (612)348-8240 - Business Licenses - Handgun Licenses Minneapolis Community Development Agency: - General Information - Business Association Information - Business Licensing - Business Loans - Energy and Property Improvement Loans - Homeowner Assistance - Sale of Vacant Lots Minneapolis Maps: - General Information - Ward and Precinct Parking: - Parking Cards - Hooded Meters - Out of Order Meters - Monthly and Event Parking - Permits for Critical Areas - Ramp and Lot Maintenance Parks and Recreation: - Boulevard Trees, (612)230-6400 - Park Information, (612)230-6400 - Park Maintenance, (612)230-6400 Police: - Emergency, 9-1-1 - Administration - Civilian Police Review: Call to report alleged abuse of Minneapolis Police Authority - Community Crime Prevention SAFE - Report crimes that do not require an emergency police response (i.e., property damage, non-violent theft report, traffic and parking issues, other report-only calls).Can also visit website to file a police report online. Records: - Birth, Death and Marriage, (612)348-8240 - Real Estate, (612)348-3011 Schools: - Minneapolis Public, (612)668-0000 Call for phone numbers and addresses of schools, faculty and staff, School Board Members, and enrollment information - Senior Ombudsman Sewer Emergency: - Business Hours - After hours, (612)673-5600 - Call if your drains are backed up Snow Emergencies: - (612)348-SNOW(7669) Call 24 hour hotline for up-to-date plowing schedules and parking restrictions. To sign up on-line to receive snow emergency alerts go to: www.ci.minneapolis.mn.us/snow/esubscribe.asp; Impound Lot, 50 Van White Memorial Boulevard, Minneapolis 55405 (as of 11/21 new office is located within the current Impound Lot site with improved access and new entrance) - Snow Plowing and Sanding Streets and Alleys: - Block Party Permits - Storm Drain Repair - Parade and Race Permits - Parkway Lights Out - Pothole Repair - Street and Alley Maintenance - Street Lights Out, Metal Poles - Street Lights Out, Wooden Poles (Xcel), (800)960-6235 - Street Use Permits - General Utility Billing Office: - (612)673-1114 or 3-1-1; Call for all water, sewer, and solid waste billing questions

Categories

Traffic ControlBirth CertificatesOrganics RecyclingSewage Treatment FacilitiesLarge Item Trash/Garbage PickupStreet Construction/RepairElectric Service Connection/RepairBeverage Container Redemption Centers/Pickup ServicesParking PermitsHazardous Waste ExchangeResidential Recycling ProgramsUtility Line Location Information/811 ServicesBuilding Code Violations Reporting311 ServicesImpounded Vehicle ServicesAir Pollution ControlYard and Kitchen Waste RecyclingLocal Officials OfficesDeath CertificatesWater Service Connection/RepairAbsentee BallotsSnow Clearance/Street SaltingStreet Flooding/DrainageDead Animal PickupJob InformationGeneral Crime ReportingLand Use Planning and Regulation ServicesPublic Internet Access SitesHistoric PreservationStreet LightsProperty Tax InformationGraffiti RemovalCity AttorneyFire ServicesEmployment Discrimination AssistanceTrash/Garbage PickupWorkplace Recycling ProgramsNatural Gas Service Connection/RepairTelephone Service Connection/RepairElection InformationDomestic Partner RegistriesBicycle PermitsWater Well Construction/Maintenance/Abandonment RegulationConstruction/Development PermitsTelephone Book RecyclingHousing Discrimination AssistanceBuilding Condemnation/DemolitionRecycling CentersVoter Registration OfficesStreet CleaningWater Supply SystemSnow/Ice Removal Ordinance EnforcementAnimal RegulationFarmers MarketsCity Government Information ServicesMarriage LicensesPublic ParkingBuilding Code InformationSanitary LandfillsBusiness Registration/LicensingChristmas Tree RecyclingLand Use Planning and Regulation BodiesBuilding Inspection

Last assured

07/15/2025

Physical Address

505 Fourth Avenue South, Minneapolis, MN 55415

Hours

7 am - 7 pm Monday - Friday

Voice

311

Voice

(612)263-6850

Application process

- Call 3-1-1 or (612)673-3000 - Email - Self service on the website www.ci.minneapolis.mn.us/311/index.html or download the 3-1-1 mobile app - Dialing 3-1-1 will only work when dialed within the city of Minneapolis

Required documents

None

Eligibility

Serves the residents, businesses, and visitors in the city of Minneapolis.

Languages

Spanish

American Sign Language

Somali

Amharic

Oromo

Hmong

French

English

Service area

Minneapolis, MN

Agency info

Minneapolis City Offices - 311 Services

City of Minneapolis information and services

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