Nonemergency Medical Transportation Services (NEMT) - Minnesota Department of Human Services
NEMT provides Medical Assistance (MA) members with a safe, appropriate, and cost-effective mode of transportation to get to and from non-emergency medical service appointments. Members can arrange NEMT for one-way or round trips. Medical necessity determines the following types or levels of transport and ancillary services the member is certified to receive for transport to and from covered medical services. Visit website to find the phone number for health plans that offer NEMT services at https://mn.gov/dhs/people-we-serve/adults/health-care/health-care-programs/contact-us/health-plan-contacts.jsp. Health insurance providers that provide NEMT services: - Blue Plus - Health Partners - Hennepin Health - Itasca Medical Care - IMCare - Medica - PrimeWest Health - South Country Health Alliance - UCare - United Healthcare - MN Local county or tribal agency-administered NEMT includes: - Private automobiles - Volunteer drivers - Bus, taxicab, dial-a-ride, light rail, or other commercial carriers State-administered NEMT services; transport services for members unable to use county or tribal-administered NEMT include: - Ramp or lift equipped (wheelchair, scooter) - Protected - Stretcher transports
Categories
Last assured
07/28/2025
Physical Address
540 Cedar Street, Saint Paul, MN 55155
Hours
8 am - 6 pm Monday - Friday
Application process
Visit website to locate the health plan and phone number for non-emergency medical transportation services
Fee
Paid by insurance
Required documents
Application/intake form; Medical Assistance/Medicaid (MA) card; Medicare card; proof of household income; those who have restrictions must get a referral from the county worker or DHS member help desk
Eligibility
Open to all who meet one of the following criteria: - Enrolled in Emergency Medical Assistance (EMA) - Enrolled in Medical Assistance (MA) - Enrolled in Minnesota Family Planning Program (MFPP) - Enrolled in Refugee Medical Assistance (RMA) - Enrolled in state-only funded MA benefits due to residing in an institution for mental diseases (IMD) - A MinnesotaCare enrollee under the age of 19 - A pregnant person enrolled in MinnesotaCare NOTE: Those covered under the Emergency Medical Assistance (EMA) program being transported for services not related to their EMA-approved medical condition are not eligible for this program
Service area
MN
Agency info
Minnesota Department of Human Services
Provides or administers a variety of services to help people meet their basic needs and live as independently as possible. The state department of human services offers programs for food and nutrition, housing, income support, health care, child care assistance, and mental health.