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Minnesota Health Care Programs Member Help Desk - Minnesota Department of Human Services

Report

Resource Name:Minnesota Health Care Programs Member Help Desk - Minnesota Department of Human Services

address

540 Cedar Street, Saint Paul, MN 55155

Eligibility

Recipients of Minnesota's Health Care Programs who are eligible under the Medical Assistance and MinnesotaCare programs

Required documents

Medical Assistance/Medicaid (MA) card Medicare card Social Security card

Hours

8 am - 5 pm Monday - Friday
(651)297-3862

Voice

·

Intake

(800)657-3672

Voice

·

Toll-Free

(800)627-3529

Voice

·

TTY

Application process

Call; toll-free number available only to Minnesota callers from outside the metro area

Fees

None

Service area

MN

The MHCP Member Help Desk provides information and referral services to persons who are on Minnesota's Health Care Programs: Medical Assistance and MinnesotaCare.

Provides information about applications, eligibility, health care policy, benefits, access to providers, authorizations, and claims.Refers callers to appropriate county and state agencies for specialized information on services.

UPDATE: People with Medical Assistance can now find out if they will need to meet 2027 federal work reporting requirements passed in the One Big Beautiful Bill Act.

Individuals can use the new online tool to get information about their Minnesota Health Care Program renewal and find their renewal month. Visit the new online tool: https://mnrenewallookup.com/. The tool is available to report possible exemptions from work requirements or qualifying activities to meet requirements. Work requirement information can be found here at https://mn.gov/dhs/federalchanges/work-requirements/.

Starting January 1, 2027, some individuals may need to meet new work requirements to get or keep Medical Assistance health insurance. This change applies to adults ages 21 - 64 who do not have dependent children, are not pregnant, are not eligible for Medicare, and do not qualify for Medical Assistance due to a disability. Visit the website for information on renewing coverage: https://mn.gov/dhs/health-care/renew/

Last Assured

07/21/2025

Providing organization

Minnesota Department of Human Services

Provides or administers a variety of services to help people meet their basic needs and live as independently as possible. The state department of human services offers programs for food and nutrition, housing, income support, health care, child care assistance, and mental health.