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Minnesota Health Care Programs Member Help Desk - Minnesota Department of Human Services

The MHCP Member Help Desk provides information and referral services to persons who are on Minnesota's Health Care Programs: Medical Assistance and MinnesotaCare. Provides information about applications, eligibility, health care policy, benefits, access to providers, authorizations, and claims. Refers callers to appropriate county and state agencies for specialized information on services.

Last assured

07/21/2025

Physical Address

540 Cedar Street, Saint Paul, MN 55155

Hours

8 am - 5 pm Monday - Friday

Fax

(651)431-7472

Voice

(800)627-3529

Application process

Call; toll-free number available only to Minnesota callers from outside the metro area

Required documents

Medical Assistance/Medicaid (MA) card; Medicare card; Social Security card

Eligibility

Recipients of Minnesota's Health Care Programs who are eligible under the Medical Assistance and MinnesotaCare programs

Service area

MN

Agency info

Minnesota Department of Human Services

Provides or administers a variety of services to help people meet their basic needs and live as independently as possible. The state department of human services offers programs for food and nutrition, housing, income support, health care, child care assistance, and mental health.

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