Illinois 2-1-1 information and referral service. Not every county within Illinois provides a 2-1-1 service. The state is currently in the implementation stage of having each county develop and deliver the 2-1-1 service. 211 Central West: Provides 211 services of Nebraska, Iowa, and a portion of central western Illinois counties of Adams, Bond, Boone, Brown, Bureau, Carroll, Cass, Champaign, Christian, Clay, Coles, Cumberland, De Kalb, De Witt, Edwards, Effingham, Fayette, Grundy, Hancock, Henderson, Henry, Jasper, Jo Davies, Kane, Kendall, La Salle, Lawrence, Lee, Logan, Macon, Mason, McDonough, McHenry, Mclean, Menard, Mercer, Montgomery, Morgan, Moultrie, Ogle, Piatt, Pike, Richland, Rock Island, Sangamon, Schuler, Scott, Shelby, Stephenson, Vermillion, Wabash, Warren, Whiteside, and Winnebago. 211 DuPage: Provides 211 services for DuPage County 211 Heart of Illinois: Provides 211 services for Fulton, Marshall, Peoria, Putnam, Rock Island, Stark, Tazewell, and Woodford counties. 211 Lake County: Provides 211 services for Lake County 211 Metro Chicago: Provides 211 services for Cook County 211 PATH: Provides crisis and information and referral assistance for counties of Alexander, Clark, Crawford, Douglas, Edgar, Ford, Franklin, Gallatin, Hamilton, Hardin, Iroquois, Jackson, Jefferson, Johnson, Kankakee, Knox, LaSalle, Livingston, Marion, Massac, Perry, Pope, Pulaski, Saline, Union, Washington, Wayne, White, Will, and Williams. - Phone: (800)834-0587 211 Southwestern Illinois: Provides 211 services for Saint Louis County in Illinois and Missouri counties of Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph, and Saint Clair - Phone: (800)427-4626