Drop-in center for youth who are homeless, youth in crisis or sexually exploited youth offering individual advocacy and case management, and referrals to a network of services which are designed to achieve self-sufficiency, connectedness and self-empowerment. YouthLink houses the Youth Opportunity Center, a collaboration of agencies providing services to young people in one location. Partner agencies provide services that include housing stability, health and wellness, crisis/basic needs/drop-in, education, and employment. Services include: - Access to computers, phones, and mail - Community resource referrals to shelter and housing - Basic needs services: Hot meals and bag lunches, clothing closet, showers, laundry, and connections to emergency shelters. Assists with connecting youth to Hennepin County support services. - Financial assistance to obtain vital documentation including social security card, birth certificate, and/or state ID. Application assistance is available for food stamps and Medical Assistance. - Job search and employment assistance and education assistance and resources - FHPAP application assistance only for eligible youth in Hennepin County seeking rent assistance. FHPAP does not provide direct assistance. Hennepin County is responsible for determining eligibility and distributing rent assistance funds. - On-site health clinic and health care support including referrals to mental health and substance abuse services - Street Outreach Program: Caseworkers go out into the community, locate homeless youth and inform them of services that are available to them. May provide the youth with clothing, safe sex information and resources, bus cards, etc.

Provides information on available resources and how to access the following: - Advocacy - Area senior resource fair - Assistance accessing resources and programs - Assistance with making choices about housing - Assistance with Medicare enrollment, Medicare plan choices and Medicare problems - Help with completing applications - Help with completing Health Care Directives - Help with completing Power of Attorney forms - Information about area resources for seniors including financial assistance programs - Medicare program education - Senior housing tours - Service coordination - Support groups

Legal services may include: legal advice, review court papers, assist in drafting paperwork, mediate, negotiate, litigate, and/or represent at an administrative law or district court hearing LSNM assists people with low incomes and issues critical to daily life. Cases including: - Consumer: threats or harassment by a creditor or debt collector, paycheck or bank account being garnished, and utilities shut off - Education: children with a disability and need an Individualized Education Program (IEP), wrongfully disciplined, suspended or expelled of a child - Employment: criminal history, denied unemployment benefits - Family: custody, divorce, parenting time rights, understanding court papers, etc. - Housing: contract for deed, denied of subsidized housing, evictions, foreclosures, housing discrimination and accommodation, locked out, and repair issues - Protective orders: from physically harming or threatening to harm an individual or child and harassment - Public assistance and disability benefits: food support, medical assistance or other public assistance, denied necessary medical care and unable to work because of a disability - Senior issues: health care directive, power of attorney, and simple will

Assistance understanding medical bills, Medicare benefits, coverage forms, and supplementary health insurance benefits: - Assistance with filing Medicare and insurance claims/appeals - Help processing and tracking medical bills

Financial Education - Budgeting and savings - Building and managing credit - Consumer protection - Debt reduction - Rental topics - Reverse mortgage basics - Scam and Fraud prevention Financial Management - Assessment and budget assistance - Financial goal setting - Help with creditors Healthcare Application Assistance - MNSure navigation - Minnesota Insulin Safety Net Program Housing Counseling - Foreclosure prevention counseling - Reverse mortgage counseling

Provides application assistance for the Supplemental Nutrition Assistance Program (SNAP) and the Nutrition Assistance Program (NAPS). Staff help make sure all required information are submitted.

The goals of the Family Development programs are to assist families in crisis situations meet basic needs and to strive towards and maintain self-sufficiency Services may include: - Food programs - Meals on wheels - Food shelf vouchers - Application assistance - Food support - Health insurance - Social security benefits - Seasonal - School supply distribution - Winter clothing - Food baskets - Toys and holiday gifts to families in need - Outreach and referrals to - Medical services - Housing - Budgeting - Parenting education - Transportation - Etc

Minor Parent Services assist the pregnant and/or parenting minor parent to create a plan for the parent and the child to ensure their safety and well-being. Services includes: - Counseling - Help applying for financial and medical assistance - Housing and child care options - Paternity or child support services - Resource referrals to appropriate agencies to assist with decision making

Offers a college access program targeting low-income, first generation college adults ages 19 and over. Will assist youth 12 - 18 by request. Assists persons with academic and career counseling including: - Academic and career assessment testing - Academic and career counseling and referral - Referral for dropouts wishing to complete GED - Information about post-secondary educational programs - Information and assistance in applying for financial aid for post secondary education and help filling out FAFSA online - Referral to community agencies and services - Workshops on topics such as college survival skills, financial assistance for post secondary education, career decision making, etc.

Offers a college access program targeting low-income, first generation college adults ages 19 and over. Will assist youth 12 - 18 by request. Assists persons with academic and career counseling including: - Academic and career assessment testing - Academic and career counseling and referral - Referral for dropouts wishing to complete GED - Information about post-secondary educational programs - Information and assistance in applying for financial aid for post secondary education and help filling out FAFSA online - Referral to community agencies and services - Workshops on topics such as college survival skills, financial assistance for post secondary education, career decision making, etc.

Provides FHPAP application assistance only for eligible individuals and families in Hennepin County seeking rent assistance. ?FHPAP does not provide direct financial assistance. Hennepin County is responsible for determining eligibility and distributing rent assistance funds.

?Provides: - Emergency food for families in need with a food box - Health, beauty, and household cleaning items sometimes available - Accepts donations Helps families and individuals enroll and renew in the SNAP program.

Assistance with case management including: - Psychiatry - Medication management - Housing - Employment - Education - Benefits - Budgeting

Winona Senior Advocacy is a government program providing assistance to older adults. Advocates can provide assistance for older adults to help enable them to live independently in the community. Advocates will do home visits to assess needs. Services include information and referrals for housing, employment, Medicare and supplemental insurances, other government benefits, and transportation services. In addition, advocates can provide assistance with paperwork (i.e. medical claims, benefit applications, patient assistance programs, etc.) and with money management. All services are free and confidential.

Provides Supplemental Nutrition Assistance Program (SNAP) outreach and application assistance. SNAP, formerly known as Food Stamps, is designed to assist low income individuals in accessing nutritious food from grocery retail outlets, as well as farmers markets. The goal is to help people make an informed decision about what hunger resources are available to them to ensure an overall successful transition from poverty to self-suffiency.

Provides advocacy services for victims of domestic violence, human/labor trafficking, and sexual assault, or victims of a general crime such as elder abuse, identity theft, robbery, stalking, or theft. Services provided include: - Assistance at the hospital or law enforcement center - Crisis response and intervention - Legal advocacy and/or criminal justice system intervention, such as assistance with filing protective orders - Occasional transportation services - Safety planning and short-term emergency placement services - Specialized information and referral for locating resources and obtaining vouchers for household items - Support groups for victims of domestic violence and sexual assault

Provides Supplemental Nutrition Assistance Program (SNAP) outreach and application assistance. SNAP, formerly known as Food Stamps, is designed to assist low income individuals in accessing nutritious food from grocery retail outlets, as well as farmers markets. The goal is to help people make an informed decision about what hunger resources are available to them to ensure an overall successful transition from poverty to self-suffiency.

Minor Parent Services assist the pregnant and/or parenting minor parent to create a plan for the parent and the child to ensure their safety and well-being. Services includes: - Counseling - Help applying for financial and medical assistance - Housing and child care options - Paternity or child support services - Resource referrals to appropriate agencies to assist with decision making

Volunteer attorneys spend about 15-20 minutes per client providing legal advice and/or brief services on most legal issues in combination with services provided by court Self-Help Center staff. Services include: - Brief legal services from volunteer attorneys - Please note that persons receive free legal advice, not representation, from an attorney. The attorneys are volunteers and may have emergencies that may require them to cancel at the last minute. - Forms and written instructions (some fees may apply) - Guardianship assistance is targeted to adults who are disabled or elderly and who lack capacity to make decisions for themselves. - Videos on how to represent yourself in court - Online tools for filling out forms - One-on-one help to learn court procedures - One-on-one review of court forms - Referrals to community resources and legal services

Services provided: - Advocacy with landlords - Eviction prevention and referrals to relevant agencies for those facing eviction or a utility shut-off - Helps with the Energy Assistance Program application. May provide financial assistance for utility as a last resort. - Long-term supportive housing - Navigation of housing resources

Connects and provides older adults and their caregivers with services in their community to allow them to live long, healthy, and independent lives in their own homes. Services include: - Food Assistance: Congregate dining locations offering low-cost meals, low-cost frozen meals, home-delivered meals, NAPS, and SNAP - Healthy Living: Blood pressure checks, fall prevention screenings, telehealth conferences, Tai Chi and yoga sessions, and stretching/balance education - Information Services: Offers memory loss education and Dementia Friends, Medicare counseling and assistance, fraud/scam identification and prevention, assistance with internet search, assistance with Healthcare Directives and Power of Attorney forms, and classes to older adults - Mobile Community Center: Brings services and socialization to the door or community. The vehicle is equipped with high-speed internet, flat-screen TV, applications for programs, and meeting space for coffee and conversation. - Social: Offers card parties, coffee and conversation time, caregiver respite, karaoke parties, video calls and chats with friends, and social media assistance

Provides a safe, non-judgmental drop-in center for youth experiencing homelessness. Offers basic needs including: - Computer and internet access available - Food shelf - Hot dinner - Hot private shower - Free laundry facilities - Lockers for storage - Personal hygiene items Helps youth figure out their next steps by providing case management services, resources to stable housing, and government programs. Other services include: - Health and wellness services. An onsite clinic is available to be connected to a MNsure Navigator about options for insurance. - Family reunification - Learning independent living skills - Meeting Christian-based spiritual needs via TreeHouse after hours - Obtaining birth certificates, photo IDs, and other documents - Securing housing (short-term shelter and long-term options). The agency is an access point for Coordinated Entry Assessment. Staff helps youth search for affordable housing options, fill out housing applications, cover expenses associated with securing an apartment or housing, apply for financial assistance with rent and bills, find shelters in Anoka and Hennepin counties, connect youth to "Communities Host Home" of Anoka County (partnership with YMCA), and refer youth to transitional living programs. HOPE Place transitional housing program provides housing for 12 young people (ages 18 - 25) for an average of 12-24 months. - Searching for jobs (including finding employment for youth with a criminal background), filling out job applications, building resumes and cover letters, connecting youth with partner agencies to find employment opportunities, providing work-appropriate clothing, and finding transportation to get to a job - Supporting new moms through the New Moms Program

Program purpose is to support and empower seniors and caregivers by addressing their individual needs and preferences, enabling them to live safely and independently in their own homes, and communities, as long as possible - Assistance with MNsure - Confidential home visits - Eligibility determination and helping to complete forms for: - County benefits - Energy assistance - Medicaid and Medicare D - Home delivered meals - Home phone discounts and free cell phone program - Prescription drug discount programs - SNAP/EBT program - Help caregivers identify and meet needs of care receiver - Information and referral for: - Financial, legal and insurance issues - Health and safety - Housing - Long-term care consultation - Respite care and companionship - Ongoing contact and support - Training for caregivers

- Emergency Food and Shelter Program: Assists individuals and families in a crisis to prevent homelessness, which may include providing a motel voucher or food voucher - Family Homeless Prevention Assistance Program - FHPAP: Provides short-term assistance for individuals and families to keep housing, or to assist getting into housing such as providing rent payment, rental deposit and utility service payment assistance - Food Support Outreach: SNAP specialists assist with questions and applications, as well as provide outreach support - Transitional Housing: Helps people who have no permanent address find permanent housing - Youth Homeless Demonstration Grant (YHDP): Assists homeless youth ages 18-24 with obtaining housing, along with many other incentives

The attorney can help citizens complete civil court forms, assist citizens in understanding the civil court process, and explain options and how to proceed A law library is available in the center offering access to federal caselaw and the caselaw of all 50 states is available, as well as access to United State Code, Minnesota Statutes and numerous other publications specific to Minnesota. - Books on real estate, family law and other areas - Local ordinances - Library staff members are available to assist patrons in locating and using Libary materials - Two public computer stations available that include a subscription to Westlaw - Photocopier available for patron use - Meeting room if reserved in advance - Staff attorney available who can help citizens complete civil court forms, assist citizens in understanding the civil court process, and explain options and how to proceed This service does NOT include legal representation, legal research, strategy, recommendations, or advice