- Prevention of Homelessness: HUD certified counselors will work with individuals to analyze their situation, including needs and barriers to finding and keeping accommodations. Individuals are then connected to resources that can help to resolve issues; resources offered by MUL and partner agencies in the community. - Housing Discrimination Workshop: workshop covering fair lending practices, lending scams, and rental discrimination. Qualifying clients will have access to free legal consultation through the Legal Aid Society of Minneapolis and the Volunteer Lawyers Network. One-on-one counseling is also available by appointment. - Realizing the American Dream: A homebuyer education course offering an interactive curriculum on all aspects of purchasing a home. Offers non-biased, third party advice and access to multi-faceted resources. The curriculum covers topics including: are you ready to buy a home, managing your money, obtaining a mortgage loan, shopping for a home, and protecting your investment. Upon completion of the course, each participant is assigned to a HUD approved housing counselor who works with participants one-on-one to create an individual road map to home ownership.

Investigate and make findings on complaints of discrimination in the areas of employment, education, real property, public accommodations, and public service because of sex, race, creed, religion, color, sexual or affectional orientation, gender identity, national origin or ancestry, familial status, age, disability, marital status, and status with regard to public assistance.

FHEO works to eliminate housing discrimination, promote economic opportunity, and achieve diverse, inclusive communities. - Filing a complaint - Investigates cases of discrimination under the Fair Housing Act (including housing that is privately owned and operated), and discrimination and other civil rights violations in housing and community development programs, including those funded by HUD

- Assistance addressing discrimination regarding businesses, education, employment, housing, public accommodations and public services - Coordination of activities with community groups and organizations involved in human rights issues - Facilitation of no-fault mediation for citizens and out-of-court resolutions - Sponsorship for enrichment activities that celebrate diversity

Provides legal advice and/or representation in cases involving: - Denial of relocation benefits based on government displacement and non-return of security deposits - Discrimination - Eviction (Unlawful Detainer) - Illegal lockouts and utility terminations by landlords - Maintenance and repairs in rental housing - Mortgage foreclosures and cancellations of contracts for deed - Public and subsidized housing admissions and terminations

Provides advice and representation on education related problems, with a focus on: - Bullying and harassment in schools - Education of English language learners - Education of students experiencing homelessness - Racial discrimination and bias in schools - School expulsions and some suspensions - Special education services for students with disabilities

The Minneapolis Civil Rights Ordinance specifies that it is illegal to discriminate based on race, color, creed, religion, ancestry, national origin, sex (including sexual harassment and pregnancy), sexual orientation, gender identity, disability, age, marital status, status with regard to public assistance, familial status, and by a registered domestic partner. The Civil Rights Ordinance prohibits discrimination in these areas: - Labor organization membership and referrals - Employment, including employment agencies, employment information, and employment advertisement - Real estate, including broker/sales person, rental, lease, and sales - Professional organizations - Credit and lending - Public accommodations - Public service - Educational institutions - Business - Reprisal, including aiding and abetting discrimination, concealing discriminatory acts, and opposing discrimination - Coercion in housing The Complaint Investigation Division investigates all complaints of discrimination which fall under the jurisdiction of the Minneapolis Civil Rights Ordinance. The CID staff act as neutral investigators, gather information from all parties, and complete impartial investigations. The Department is a Federal Employment Practices Agency (FEPA). If your case is an employment case or involves a labor organization, it may be dual filed with the Equal Employment Opportunities Commission (EEOC), which has separate jurisdictional requirements. By dual filing your case, your federal rights as well as your city rights are protected.

Provides legal advice and/or representation in cases involving: - Denial of relocation benefits based on government displacement and non-return of security deposits - Discrimination - Eviction (Unlawful Detainer) - Illegal lockouts and utility terminations by landlords - Maintenance and repairs in rental housing - Mortgage foreclosures and cancellations of contracts for deed - Public and subsidized housing admissions and terminations

Serves as the single point of contact for the City of Minneapolis for non-emergency requests for information and services. Mayor and City Council Contact Information - City Hall Information Line: (612)673-3000 or 3-1-1 - Blooming Boulevards - Domestic Partnership Registration, (612)673-2216 - Elections and Voter Registration - Graffiti Hotline - Mississippi Mile Hotline - Neighborhood Association Information, (612)673-3737 - Neighborhood Revitalization Program (NRP) Revitalizes neighborhoods based on plans created by citizens and local government - Pollution and Noise Control - Property Tax Information, (612)673-3000 - Public Affairs - Film, Video and Recording - Public Works - Recycling Collection, Organics Recycling (612)673-2917 - Rental Problems-Housing Services - Sidewalks: Call to report badly cracked, broken, or unshoveled walks - Sign Language Coordinator - Skyways; Call for maps and information on hours - Voter registration and election information: https://vote.minneapolismn.gov/ - Water Emergency, (612)673-5600; Water problems, answered 24-hours-a-day - Yellow Ribbon: Resources and support for local service members, veterans and their families. - Zoning Information Animals: - Animal Adoption - Animal Control - Animal Licenses - Barking Dog Complaints Assessor, City: - General Information - Homestead Information - Real Estate Information - This Old House Program Attorney, City: - City of Minneapolis Attorney Automobiles: - Abandoned on Private Land - Abandoned on Streets - Impound Lot, 612-673-5777; 50 Van White Memorial Boulevard, Minneapolis 55405 (as of 11/21 new office is located within the current Impound Lot site with improved access and new entrance) Bicycles: - Bicycle Registration - Information on Stolen and Recovered, (612)673-5665 City Council: - General Information - Council Meeting Schedule - Ordinance Information - Civil Rights - Minneapolis - Communication - Film, Video and Recording Community Planning and Economic Development: - General Information - Business Association Information - Business Development - Business Licensing - Business Loans - Energy and Property Improvement Loans - Homeowner Assistance - Sale of Vacant Lots Employment: - City Employment - Employment Training - Jobs Hot Line, (612)673-2282 option 1 or visit website Fire: - Emergency, 9-1-1 - Administration - Fire Prevention - Broken Fire Hydrants, business hours (612)673-3000 or 3-1-1; after hours (612)673-5600 Garbage Collection: - (612)673-2917; Call for schedules, garbage cart damage or theft, and information on the collection of large items, leaves, and yard waste. Health: - Health and Family Support - Food Sanitation Concerns Housing: - Building Codes - Building Permits - Energy Conservation, (612)335-5858 - Home Improvement: visit website - Homestead Information - Housing Complaints - Inspections - Mortgage Loans - Public Housing Authority, (612)342-1400 - Renters rights and resources, visit website - Rubbish and Weed Complaints - Section 8 Housing, (612)342-1480 - Tenant Advocacy and housing counseling, (612)673-3000 or 3-1-1 for tenants and landlords living in Minneapolis Libraries: - General Information Licenses: - Bicycle (registration) - Driver and Vehicle Licenses, (612)348-8240 - General Information on Licenses and Locations, (612)348-8240 - Business Licenses - Handgun Licenses Minneapolis Community Development Agency: - General Information - Business Association Information - Business Licensing - Business Loans - Energy and Property Improvement Loans - Homeowner Assistance - Sale of Vacant Lots Minneapolis Maps: - General Information - Ward and Precinct Parking: - Parking Cards - Hooded Meters - Out of Order Meters - Monthly and Event Parking - Permits for Critical Areas - Ramp and Lot Maintenance Parks and Recreation: - Boulevard Trees, (612)230-6400 - Park Information, (612)230-6400 - Park Maintenance, (612)230-6400 Police: - Emergency, 9-1-1 - Administration - Civilian Police Review: Call to report alleged abuse of Minneapolis Police Authority - Community Crime Prevention SAFE - Report crimes that do not require an emergency police response (i.e., property damage, non-violent theft report, traffic and parking issues, other report-only calls).Can also visit website to file a police report online. Records: - Birth, Death and Marriage, (612)348-8240 - Real Estate, (612)348-3011 Schools: - Minneapolis Public, (612)668-0000 Call for phone numbers and addresses of schools, faculty and staff, School Board Members, and enrollment information - Senior Ombudsman Sewer Emergency: - Business Hours - After hours, (612)673-5600 - Call if your drains are backed up Snow Emergencies: - (612)348-SNOW(7669) Call 24 hour hotline for up-to-date plowing schedules and parking restrictions. To sign up on-line to receive snow emergency alerts go to: www.ci.minneapolis.mn.us/snow/esubscribe.asp; Impound Lot, 50 Van White Memorial Boulevard, Minneapolis 55405 (as of 11/21 new office is located within the current Impound Lot site with improved access and new entrance) - Snow Plowing and Sanding Streets and Alleys: - Block Party Permits - Storm Drain Repair - Parade and Race Permits - Parkway Lights Out - Pothole Repair - Street and Alley Maintenance - Street Lights Out, Metal Poles - Street Lights Out, Wooden Poles (Xcel), (800)960-6235 - Street Use Permits - General Utility Billing Office: - (612)673-1114 or 3-1-1; Call for all water, sewer and solid waste billing questions

Accepts and investigates charges of employment discrimination on the basis of race, color, sex, religion, national origin, age, equal pay, and disability.

- Accept and process complaints of discrimination and refer complaints of discrimination to the Minnesota Department of Human Rights (MDHR), EEO, HUD, or Department of Justice as appropriate. Areas of discrimination assistance: - ?- Business - - Credit - - Education - - Employment - - Housing - - Public accommodations - - Public service - Promotes an accessible and diverse workforce - Responsible for enforcement of policies against discrimination and harassment - Works to increase full accessibility to all City services and programs

Responds to inquiries about human rights violations

Legal assistance for youth 24 years of age and under including protection from abuse or neglect, housing, government benefits, school issues, and discrimination.

Provides advice and representation on education related problems, with a focus on: - Bullying and harassment in schools - Education of English language learners - Education of students experiencing homelessness - Racial discrimination and bias in schools - School expulsions and some suspensions - Special education services for students with disabilities

Provides legal services including: - Creditor problems and harassment by bill collectors - Contract-for-Deed issues - Custody and visitation issues - Divorce - Evictions - Family issues - Fuel assistance - Garnishment - Housing code violations - Landlord-tenant issues including leases, evictions, denials of subsidized housing, fair housing, repair issues, etc. - Mortgage foreclosures - Representation for General Assistance, MFIP, Food Benefits, and Medical Assistance - Unemployment compensation - Utilities - Supplemental Security Income Legal Clinics: Virtual advice regarding Bankruptcy, Family Law, and Social Security is available Home visits may be possible Legal Aid does not handle adoption, paternity, or wills, but special circumstance cases are considered Assistance may involve representation, advice, or referral. The demand for services is high and Legal Aid is unable to handle all requests for assistance. There are established case priorities and, in some instances, waiting lists have become necessary to allocate services. Advice appointments may occur in person, on the phone, electronically, at clinics, or outreach.

Provides legal services including: - Creditor problems and harassment by bill collectors - Contract-for-Deed issues - Custody and visitation issues - Divorce - Evictions - Family issues - Fuel assistance - Garnishment - Housing code violations - Landlord-tenant issues including leases, evictions, denials of subsidized housing, fair housing, repair issues, etc. - Mortgage foreclosures - Representation for General Assistance, MFIP, Food Benefits, and Medical Assistance - Unemployment compensation - Utilities - Supplemental Security Income Legal Clinics: Virtual advice regarding Bankruptcy, Family Law, and Social Security is available Home visits may be possible Legal Aid does not handle adoption, paternity, or wills, but special circumstance cases are considered Assistance may involve representation, advice, or referral. The demand for services is high and Legal Aid is unable to handle all requests for assistance. There are established case priorities and, in some instances, waiting lists have become necessary to allocate services. Advice appointments may occur in person, on the phone, electronically, at clinics, or outreach.

Provides legal advice and representation to renters from: - Discrimination - Landlord harassment - Evictions - Poor housing conditions and secure emergency repairs - Prevent unlawful lockouts - Secure emergency rent assistance - Utility shutoff

Provides legal advice and/or representation in cases involving: - Denial of relocation benefits based on government displacement and non-return of security deposits - Discrimination - Eviction (Unlawful Detainer) - Illegal lockouts and utility terminations by landlords - Maintenance and repairs in rental housing - Mortgage foreclosures and cancellations of contracts for deed - Public and subsidized housing admissions and terminations

Minnesota Disability Law Center provides the following services: Protection and Advocacy for Assistive Technology Advocacy for people with disabilities who are having problems with assistive technology devices or services (e.g. power wheelchairs, augmentative communication devices). Protection and Advocacy for Individuals with Traumatic Brain Injuries Advocacy for people who have had traumatic brain injuries and need legal assistance on issues related to abuse or neglect, civil rights, access to community-based services, health care coverage, discrimination in public accommodations and services, and special education services. Protection and Advocacy for Individuals with Developmental Disabilities Advocacy for people with developmental disabilities who need legal assistance on issues related to abuse and neglect, civil rights, access to community-based services, health care coverage, discrimination in public accommodations and services, and/or appropriate special education services. Protection and Advocacy for Individuals with Mental Illness Advocacy for people with mental illness who need legal assistance on issues related to abuse and neglect, civil rights, access to community-based services, health care, discrimination in public accommodations and services, and/or special education services. Service priority is given to people residing in care or treatment facilities. Protection and Advocacy of Individual Rights Advocacy for people with disabilities who need legal assistance due to discrimination and/or problems accessing government programs and government buildings (parks, schools), public services, public accommodations, housing, transportation, health care, and insurance. Client Assistance Project (CAP) Advocacy for people with disabilities who are having problems with agencies funded under the Rehabilitation Act, such as Minnesota's Vocational Rehabilitation Services (VRS) and its State Services for the Blind (SSB). Protection and Advocacy for Beneficiaries of Social Security (PABSS) Advocacy for people with disabilities who are Social Security beneficiaries (SSI and/or SSDI) in their efforts to secure or keep employment. Protection and Advocacy for Voting Access (PAVA) Education, outreach, and advocacy to ensure the full participation of persons with disabilities in the electoral process. Protection and Advocacy for Individuals with Representative Payees Reviews of representative payees and beneficiaries throughout Minnesota, working under the guidance of the Social Security Administration.

Gathers information and provides referral services to individuals who feel they have experienced discrimination within the City of Virginia to promote a community standard of equal opportunity and freedom from discrimination.

Assists agricultural workers with employment-related legal issues and improving the working and living conditions of agricultural workers. Cases that are generally accepted: - Employer-provided housing concerns - Employment discrimination and retaliation - H-2A contract violations - Labor trafficking - Limited public benefits assistance - Problems during the recruitment process - Wage theft - Workplace health and safety violations

Legal assistance for older adults in the areas of: - Assisted living and nursing home problems - Conservatorship assistance - advice only - Consumer/debtor rights - Discrimination: health care, housing, unemployment - Grandparent rights - Guardianship assistance - advice only - Public benefits: Medical Assistance and SSI

Provides legal advice and/or representation in cases involving: - Denial of relocation benefits based on government displacement and non-return of security deposits - Discrimination - Eviction (Unlawful Detainer) - Illegal lockouts and utility terminations by landlords - Maintenance and repairs in rental housing - Mortgage foreclosures and cancellations of contracts for deed - Public and subsidized housing admissions and terminations

Provides advice and representation on education related problems, with a focus on: - Bullying and harassment in schools - Education of English language learners - Education of students experiencing homelessness - Racial discrimination and bias in schools - School expulsions and some suspensions - Special education services for students with disabilities

Minnesota Disability Law Center provides the following services: Protection and Advocacy for Assistive Technology Advocacy for people with disabilities who are having problems with assistive technology devices or services (e.g. power wheelchairs, augmentative communication devices). Protection and Advocacy for Individuals with Traumatic Brain Injuries Advocacy for people who have had traumatic brain injuries and need legal assistance on issues related to abuse or neglect, civil rights, access to community-based services, health care coverage, discrimination in public accommodations and services, and special education services. Protection and Advocacy for Individuals with Developmental Disabilities Advocacy for people with developmental disabilities who need legal assistance on issues related to abuse and neglect, civil rights, access to community-based services, health care coverage, discrimination in public accommodations and services, and/or appropriate special education services. Protection and Advocacy for Individuals with Mental Illness Advocacy for people with mental illness who need legal assistance on issues related to abuse and neglect, civil rights, access to community-based services, health care, discrimination in public accommodations and services, and/or special education services. Service priority is given to people residing in care or treatment facilities. Protection and Advocacy of Individual Rights Advocacy for people with disabilities who need legal assistance due to discrimination and/or problems accessing government programs and government buildings (parks, schools), public services, public accommodations, housing, transportation, health care, and insurance. Client Assistance Project (CAP) Advocacy for people with disabilities who are having problems with agencies funded under the Rehabilitation Act, such as Minnesota's Vocational Rehabilitation Services (VRS) and its State Services for the Blind (SSB). Protection and Advocacy for Beneficiaries of Social Security (PABSS) Advocacy for people with disabilities who are Social Security beneficiaries (SSI and/or SSDI) in their efforts to secure or keep employment. Protection and Advocacy for Voting Access (PAVA) Education, outreach, and advocacy to ensure the full participation of persons with disabilities in the electoral process. Protection and Advocacy for Individuals with Representative Payees Reviews of representative payees and beneficiaries throughout Minnesota, working under the guidance of the Social Security Administration.