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Federal Student Aid (FSA):

• Eligible students who are planning to attend college or career school can apply for federally funded financial assistance to help pay for education beyond high school

• Visit website to submit a Free Application for Federal Student Aid (FAFSA)

Federal Student Aid (FSA) Ombudsman Group:

• Individuals who have completed an online application, may have a dispute, or believe to have a wrong or incomplete answer from their application submission can reach the FSA Ombudsman group

• Help resolve discrepancies with loan balances/payments

• Resolve issues with Pell Grant disbursements or overpayments

• Explain loan interest and collection charges

• Identify options for resolving issues related to consolidation, service quality, default status, bankruptcy, income tax refund offsets, and other concerns

• Clarify requirements of loan deferment or forbearance, loan cancellation, or discharge

Assists eligible students to attend post-secondary training by providing financial assistance including grants, loans, and work study programs.

• Administers local, state and federal student aid (loans, grants, scholarships and college work-study) to eligible University of Minnesota students

• Counsels students regarding financial aid matters

• Refers students to other agencies for assistance