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Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand what patients' responsibility will be, and may offer no interest payment plans. Other options may include:
- Discount Program: Individuals who are uninsured or underinsured and have incomes less than 250% of the Federal Poverty Guideline may be eligible for getting help to pay their medical bill
- Elevate Patient Financial Solutions: Help patients without medical insurance find resources to help pay for medical bills
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand what patients' responsibility will be, and may offer no interest payment plans. Other options may include:
- Discount Program: Individuals who are uninsured or underinsured and have incomes less than 250% of the Federal Poverty Guideline may be eligible for getting help to pay their medical bill
- Elevate Patient Financial Solutions: Help patients without medical insurance find resources to help pay for medical bills
Categories
Patient Financial Services Offices
Medical Care Expense Assistance
- Financial Assistance Program: For patients whose insurance coverage and/or ability to pay medical bills is limited. Provides a discount on bills for emergent and medically necessary care. The program may cover current and outstanding bills and may remain in effect for 12 months after enrollment.
- Uninsured Discounts: Patients without insurance coverage are eligible for a discount for medically necessary services
- Financial Assistance Program: For patients whose insurance coverage and/or ability to pay medical bills is limited. Provides a discount on bills for emergent and medically necessary care. The program may cover current and outstanding bills and may remain in effect for 12 months after enrollment.
- Uninsured Discounts: Patients without insurance coverage are eligible for a discount for medically necessary services
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
- Billing and insurance program
- Patient assistance program: Assistance with payment for medications not covered by insurance or high co-pays
- Sliding fee scale program: Fee reduction program for medical and dental is available to patients based on income guidelines, regardless of other coverage. Transportation assistance may be available for Sliding Fee Scale patients who need help with the cost of getting to the clinic.
- Billing and insurance program
- Patient assistance program: Assistance with payment for medications not covered by insurance or high co-pays
- Sliding fee scale program: Fee reduction program for medical and dental is available to patients based on income guidelines, regardless of other coverage. Transportation assistance may be available for Sliding Fee Scale patients who need help with the cost of getting to the clinic.
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
Prescription Drug Patient Assistance Programs
Dental Care Expense Assistance
Patient Financial Services staff can help patients apply for the financial assistance program.
Financial Assistance Program: Available for patients unable to pay for emergency and other medically necessary care. Contact about a bill, talk about the cost of care, billing collection issues, or financial assistance program.
Patient Financial Services staff can help patients apply for the financial assistance program.
Financial Assistance Program: Available for patients unable to pay for emergency and other medically necessary care. Contact about a bill, talk about the cost of care, billing collection issues, or financial assistance program.
Categories
Patient Financial Services Offices
Medical Care Expense Assistance
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they qualify for financial assistance to pay for procedures, may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include:
Community Care Program: Individuals who are uninsured or underinsured and have incomes less than 200% of the Federal Poverty Guideline may be eligible for help to pay their medical bills
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they qualify for financial assistance to pay for procedures, may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include:
Community Care Program: Individuals who are uninsured or underinsured and have incomes less than 200% of the Federal Poverty Guideline may be eligible for help to pay their medical bills
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
Medical Social Work
- Charity Care: Offers financial help to patients who cannot pay all or part of their medical bills. 50-100% of the bill may be paid.
- Pharmacy Assistance Fund: Provides one-time (once a year) prescription assistance to patients experiencing financial hardship. Request must not exceed $500.
- Uninsured Discount: Provides a discount on medically-needed services for uninsured patients
- Charity Care: Offers financial help to patients who cannot pay all or part of their medical bills. 50-100% of the bill may be paid.
- Pharmacy Assistance Fund: Provides one-time (once a year) prescription assistance to patients experiencing financial hardship. Request must not exceed $500.
- Uninsured Discount: Provides a discount on medically-needed services for uninsured patients
Categories
Patient Financial Services Offices
Medical Care Expense Assistance
Prescription Expense Assistance
- Charity Care: Offers financial help to patients who cannot pay all or part of their medical bills. 50-100% of the bill may be paid.
- Pharmacy Assistance Fund: Provides one-time (once a year) prescription assistance to patients experiencing financial hardship. Request must not exceed $500
- Uninsured Discount: Provides a discount on medically-needed services for uninsured patients.
- Charity Care: Offers financial help to patients who cannot pay all or part of their medical bills. 50-100% of the bill may be paid.
- Pharmacy Assistance Fund: Provides one-time (once a year) prescription assistance to patients experiencing financial hardship. Request must not exceed $500
- Uninsured Discount: Provides a discount on medically-needed services for uninsured patients.
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
Prescription Expense Assistance
Mayo Clinic provides support for individuals unable to pay for medically necessary care. This includes:
- Fair and consistent billing and collection practices, including charitable care and financial assistance policies and a standard application process
- Providing extended payment plan options and medically necessary services at reduced rates or at no cost for patients eligible for financial assistance
- Provides emergency care, regardless of ability to pay
Mayo Clinic provides support for individuals unable to pay for medically necessary care. This includes:
- Fair and consistent billing and collection practices, including charitable care and financial assistance policies and a standard application process
- Providing extended payment plan options and medically necessary services at reduced rates or at no cost for patients eligible for financial assistance
- Provides emergency care, regardless of ability to pay
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
Provides financial assistance for patients who are unable to pay for emergency and other necessary medical care.
Provides financial assistance for patients who are unable to pay for emergency and other necessary medical care.
Categories
Patient Financial Services Offices
Medical Care Expense Assistance
Offers financial assistance for any emergency and any other medically necessary services provided and billed through the centralized Patient Financial Services. Financial assistance can range from a reduction amount of the balance up to complete forgiveness of the balance outstanding, for patients demonstrating a financial need.
Partners with Elevate Patient Financial Solutions to provide financial assistance for uninsured patients who have incurred or will incur medical expenses at Sanford. Elevate provides a patient-focused approach identifying the most appropriate assistance from a variety of resources. Services provided are free.
Offers financial assistance for any emergency and any other medically necessary services provided and billed through the centralized Patient Financial Services. Financial assistance can range from a reduction amount of the balance up to complete forgiveness of the balance outstanding, for patients demonstrating a financial need.
Partners with Elevate Patient Financial Solutions to provide financial assistance for uninsured patients who have incurred or will incur medical expenses at Sanford. Elevate provides a patient-focused approach identifying the most appropriate assistance from a variety of resources. Services provided are free.
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they qualify for financial assistance to pay for procedures, may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include:
Community Care Program: Individuals who are uninsured or underinsured and have incomes less than 200% of the Federal Poverty Guideline may be eligible for help to pay their medical bills
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they qualify for financial assistance to pay for procedures, may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include:
Community Care Program: Individuals who are uninsured or underinsured and have incomes less than 200% of the Federal Poverty Guideline may be eligible for help to pay their medical bills
Categories
Patient Financial Services Offices
Medical Social Work
Medical Care Expense Assistance
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans.?Options may include discounted or full financial assistance.
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans.?Options may include discounted or full financial assistance.
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
Mayo Clinic provides support for individuals unable to pay for medically necessary care. This includes:
- Fair and consistent billing and collection practices, including charitable care and financial assistance policies and a standard application process
- Providing extended payment plan options and medically necessary services at reduced rates or at no cost for patients eligible for financial assistance
- Provides emergency care, regardless of ability to pay
Mayo Clinic provides support for individuals unable to pay for medically necessary care. This includes:
- Fair and consistent billing and collection practices, including charitable care and financial assistance policies and a standard application process
- Providing extended payment plan options and medically necessary services at reduced rates or at no cost for patients eligible for financial assistance
- Provides emergency care, regardless of ability to pay
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
- Financial Assistance Program: For patients whose insurance coverage and/or ability to pay medical bills is limited. Provides a discount on bills for emergent and medically necessary care. The program may cover current and outstanding bills and may remain in effect for 12 months after enrollment.
- Uninsured Discounts: Patients without insurance coverage are eligible for a discount for medically necessary services
- Financial Assistance Program: For patients whose insurance coverage and/or ability to pay medical bills is limited. Provides a discount on bills for emergent and medically necessary care. The program may cover current and outstanding bills and may remain in effect for 12 months after enrollment.
- Uninsured Discounts: Patients without insurance coverage are eligible for a discount for medically necessary services
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
Patients who need to speak with a financial counselor, need cost of care estimates or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include:
- AblePay: Patients can save up to 13% on their out-of-pocket medical expenses, including copays, deductibles, and coinsurance
- ClearBalance: Revolving credit account available to make payments over an extended period of time* for your medical expenses
- Discount Program: Individuals who are uninsured or underinsured and have incomes less than 250% of the Federal Poverty Guideline may be eligible for help to pay their medical bills
Patients who need to speak with a financial counselor, need cost of care estimates or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include:
- AblePay: Patients can save up to 13% on their out-of-pocket medical expenses, including copays, deductibles, and coinsurance
- ClearBalance: Revolving credit account available to make payments over an extended period of time* for your medical expenses
- Discount Program: Individuals who are uninsured or underinsured and have incomes less than 250% of the Federal Poverty Guideline may be eligible for help to pay their medical bills
Categories
Patient Financial Services Offices
Medical Care Expense Assistance
Patients who need help paying their bill or prescriptions can call to discuss special circumstances or request a payment plan
- Allina Partners Care Program: Provides assistance to patients who do not qualify for Medical Assistance or MinnesotaCare in Minnesota, or BadgerCare in Wisconsin, and whose annual incomes are at or below 275 percent of the federal poverty level
- Uninsured Discount Program: Provides a discount on medically necessary hospital charges for individuals who do not qualify for Medicaid or Allina Health Partners Care
- MedCredit Financial Services: Provides a financing option to patients who can't afford to pay high monthly payments for their medical bills over a short period of time
- Prescription Assistance Program: Patients can speak to staff or contact an Allina Health health care provider to send a referral letter to the program
Patients who need help paying their bill or prescriptions can call to discuss special circumstances or request a payment plan
- Allina Partners Care Program: Provides assistance to patients who do not qualify for Medical Assistance or MinnesotaCare in Minnesota, or BadgerCare in Wisconsin, and whose annual incomes are at or below 275 percent of the federal poverty level
- Uninsured Discount Program: Provides a discount on medically necessary hospital charges for individuals who do not qualify for Medicaid or Allina Health Partners Care
- MedCredit Financial Services: Provides a financing option to patients who can't afford to pay high monthly payments for their medical bills over a short period of time
- Prescription Assistance Program: Patients can speak to staff or contact an Allina Health health care provider to send a referral letter to the program
Categories
Prescription Drug Patient Assistance Programs
Patient Financial Services Offices
Medical Care Expense Assistance
Offers a discount program for eligible patients and a payment plan option for any balance not covered by the discount. The program cannot be used for dental and pharmacy bills and charges.
Program assistance is based on:
- Assets, such as property or savings accounts
- Family size
- Income
- Liabilities, such as bills or regular payments due
Individuals may apply even if they have insurance coverage.
Offers a discount program for eligible patients and a payment plan option for any balance not covered by the discount. The program cannot be used for dental and pharmacy bills and charges.
Program assistance is based on:
- Assets, such as property or savings accounts
- Family size
- Income
- Liabilities, such as bills or regular payments due
Individuals may apply even if they have insurance coverage.
Categories
Patient Financial Services Offices
Medical Care Expense Assistance
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans.?Options may include discounted or full financial assistance.
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans.?Options may include discounted or full financial assistance.
Categories
Patient Financial Services Offices
Medical Care Expense Assistance
Patients who need to speak with a financial counselor, need cost of care estimates or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include:
- Discount Program: Individuals who are uninsured or underinsured and have incomes less than 250% of the Federal Poverty Guideline may be eligible for getting help to pay their medical bill
- Elevate Patient Financial Solutions: Help patients without medical insurance find resources to help pay for medical bills
Patients who need to speak with a financial counselor, need cost of care estimates or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include:
- Discount Program: Individuals who are uninsured or underinsured and have incomes less than 250% of the Federal Poverty Guideline may be eligible for getting help to pay their medical bill
- Elevate Patient Financial Solutions: Help patients without medical insurance find resources to help pay for medical bills
Categories
Patient Financial Services Offices
Medical Care Expense Assistance
Patients interested in knowing the cost of care, estimates of procedures, are interested in applying for financial assistance to help pay for procedures, or have questions about a bill, can contact the billing and financial department. Program options include:
- Financial Assistance: Based on income, resources, and ability to pay for those uninsured, underinsured, or whose insurance coverage status is not known
- Payment Plans: Offers flexible payment options to help patients manage out-of-pocket expenses, regardless of insurance status. Monthly payment plans are interest-free and payments must be 4% of the patient's total balance.
Patients interested in knowing the cost of care, estimates of procedures, are interested in applying for financial assistance to help pay for procedures, or have questions about a bill, can contact the billing and financial department. Program options include:
- Financial Assistance: Based on income, resources, and ability to pay for those uninsured, underinsured, or whose insurance coverage status is not known
- Payment Plans: Offers flexible payment options to help patients manage out-of-pocket expenses, regardless of insurance status. Monthly payment plans are interest-free and payments must be 4% of the patient's total balance.
Categories
Patient Financial Services Offices
Medical Care Expense Assistance
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans.?Options may include discounted or full financial assistance.
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans.?Options may include discounted or full financial assistance.
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
Contracts with Change Healthcare to assist patients with Minnesota Healthcare Program or Hennepin Healthcare Charity Care applications. Representatives can be accessed at the Clinic & Specialty Center, Whittier Clinic, or Brooklyn Park Clinic.
MNsure Enrollment
Individuals can find, compare, and choose healthcare coverage, including commercial health insurance plans and low-cost or free plans through government programs. A financial counselor can help complete the online application. If eligible for a government program such as Medical Assistance or Minnesota Care, individuals may enroll through MNsure year-round.
Uncompensated Care Enrollment
If not eligible for coverage through MNsure, individuals may qualify for the Uncompensated Care discount program. The program provides discounted care based on family size and annual household income. A financial counselor can answer program questions and help complete the application.
Find a list of individual Hennepin Healthcare providers covered by the HHS FAP here.
The following list of Clinics/Providers are not covered by the HHS FAP. This list is subject to change.
Non-Covered Clinics/Providers
Associated Nephrology Consultants
Colon and Rectal Surgery Associates, Ltd.
University of Minnesota Physicians (pediatric trauma services, neuro-interventional radiologic services)
Contracts with Change Healthcare to assist patients with Minnesota Healthcare Program or Hennepin Healthcare Charity Care applications. Representatives can be accessed at the Clinic & Specialty Center, Whittier Clinic, or Brooklyn Park Clinic.
MNsure Enrollment
Individuals can find, compare, and choose healthcare coverage, including commercial health insurance plans and low-cost or free plans through government programs. A financial counselor can help complete the online application. If eligible for a government program such as Medical Assistance or Minnesota Care, individuals may enroll through MNsure year-round.
Uncompensated Care Enrollment
If not eligible for coverage through MNsure, individuals may qualify for the Uncompensated Care discount program. The program provides discounted care based on family size and annual household income. A financial counselor can answer program questions and help complete the application.
Find a list of individual Hennepin Healthcare providers covered by the HHS FAP here.
The following list of Clinics/Providers are not covered by the HHS FAP. This list is subject to change.
Non-Covered Clinics/Providers
Associated Nephrology Consultants
Colon and Rectal Surgery Associates, Ltd.
University of Minnesota Physicians (pediatric trauma services, neuro-interventional radiologic services)
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures, may reach out about options. Financial counselors can help individuals understand what patients' responsibilities will be, and may offer no interest payment plans. Other options may include:
- Discount Program: Individuals who are uninsured or underinsured and have incomes less than 250% of the Federal Poverty Guideline may be eligible for help to pay their medical bills
- Elevate Patient Financial Solutions: Help patients without medical insurance find resources to help pay for medical bills
Patients who need to speak with a financial counselor, need cost of care estimates, or determine if they may qualify for financial assistance to pay for procedures, may reach out about options. Financial counselors can help individuals understand what patients' responsibilities will be, and may offer no interest payment plans. Other options may include:
- Discount Program: Individuals who are uninsured or underinsured and have incomes less than 250% of the Federal Poverty Guideline may be eligible for help to pay their medical bills
- Elevate Patient Financial Solutions: Help patients without medical insurance find resources to help pay for medical bills
Categories
Medical Care Expense Assistance
Patient Financial Services Offices
- Charity Care: Offers financial help to patients who cannot pay all or part of their medical bills. 50-100% of the bill may be paid
- Pharmacy Assistance Fund: Provides one-time (once a year) prescription assistance to patients experiencing financial hardship. Request must not exceed $500
- Uninsured Discount: Provides a discount on medically-needed services for uninsured patients
- Charity Care: Offers financial help to patients who cannot pay all or part of their medical bills. 50-100% of the bill may be paid
- Pharmacy Assistance Fund: Provides one-time (once a year) prescription assistance to patients experiencing financial hardship. Request must not exceed $500
- Uninsured Discount: Provides a discount on medically-needed services for uninsured patients
Categories
Prescription Expense Assistance
Medical Care Expense Assistance
Patient Financial Services Offices
- Dermatology
- Medication therapy management
- Occupational therapy
- Physical therapy
- Podiatry
- Speech-language pathology
- Western OB/GYN: Breast and ovarian cancer screening, contraception counseling, gynecologic care, osteoporosis screening and consultation, pap smears, cervical cancer screening, and ultrasounds
- Dermatology
- Medication therapy management
- Occupational therapy
- Physical therapy
- Podiatry
- Speech-language pathology
- Western OB/GYN: Breast and ovarian cancer screening, contraception counseling, gynecologic care, osteoporosis screening and consultation, pap smears, cervical cancer screening, and ultrasounds
Categories
Obstetrics/Gynecology
Breast Examinations
Dermatology
Speech and Language Pathology
Occupational Therapy
General Medical Care
Breast Cancer
Hospital Based Outpatient Services
Osteoporosis Detection
Patient Financial Services Offices
Medical Care Expense Assistance
Diagnostic Imaging/Radiology
Birth Control Counseling
Cervical Cancer
Physical Therapy
Podiatry/Foot Care
Ovarian Cancer
Medication Information/Management
Pap Tests