Scope of Services: - Primary care including chronic disease management, patient education, and Health Promotion - Immunizations - Mental health services with on-site staff and telemedicine capability linked to providers in Minneapolis - Tele-Healthcare with Minneapolis providers - Laboratory services - Minor procedures - Women's health care - health care for the unique needs of female Veterans - Radiology/imaging services are done in cooperation with Minneapolis VA Hospital or Essentia - Audiology services with on-site staff for hearing exams and ordering of hearing aids - Ophthalmology services with on-site staff for eye exams and ordering of glasses - Physical therapy services with on-site staff - Post 9/11 transition and care management program provides access to care for returning veterans including physical, mental health, and other community support

Volunteer opportunities including: admitting, book cart, central supply, chaplaincy, coffee shop, family service, flower delivery, gift shop, hospice Duluth, hospitality care, information desk, ICU waiting area library, messenger service, nursing units, patient services, physical medicine, surgical waiting, urgent care, and others.

- Chair Massage: Volunteers provide a 20 minute chair massage. Volunteers must be a licensed massage therapist. Massage chairs provided. Schedules are flexible. - Hand Massage: Volunteers provide a 10-15 minute hand massage to guests and caregivers generally over a 2 hour time period. Individual training and materials are provided. Schedules are flexible. - Office Support: Volunteers greet guests and visitors, answer phones, prepare materials for guest arrivals, and provide administrative, clerical and secretarial support to the front desk. Individual training is provided. Schedules are flexible. - Tour Guide: Since a tour is mandatory prior to staying at Gift of Life Transplant House, tour guides provide a tour of the house, including information about guidelines and expectations. Individual training is provided. Schedules are flexible.

- Chair Massage: Volunteers provide a 20 minute chair massage. Volunteers must be a licensed massage therapist. Massage chairs provided. Schedules are flexible. - Hand Massage: Volunteers provide a 10-15 minute hand massage to guests and caregivers generally over a 2 hour time period. Individual training and materials are provided. Schedules are flexible. - Office Support: Volunteers greet guests and visitors, answer phones, prepare materials for guest arrivals, and provide administrative, clerical and secretarial support to the front desk. Individual training is provided. Schedules are flexible. - Tour Guide: Since a tour is mandatory prior to staying at Gift of Life Transplant House, tour guides provide a tour of the house, including information about guidelines and expectations. Individual training is provided. Schedules are flexible.