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Offers personalized caregiver support for those caring for older adults and individuals living with a disability. Services provided: - Caregiving counseling with a trained caregiver consultant to help caregivers assess, build a tailored plan, and guide them to reach goals and make decisions - Caregiver support groups to find connection and support - Consultation to determine needs and challenges - Information and community resources for additional assistance

Provides caregiver coaching sessions and family integration sessions that work towards improved behavioral health in the home and community.

- Caregiver coaching/counseling - Dementia empowerment service: Provides emotional support with dementia/early-stage memory loss, support system planning, goal setting, and community resources - Educational workshops - Support groups for caregivers - Volunteer in home and out of home respite care

Provides the following support services: - Caregiver Consulting: Professional assistance providing information, assessment, education, coordination, and training for caregivers and care receivers - Caregiver Relief: Coordinates volunteer help for the person who cares for a chronically ill home-bound loved one. Allows the caregiver time to attend to other tasks and provides contact for the home-bound person - Caregiver Support Group: Helps spouses and family members with changes in the family unit; once a month in both Ely and Babbitt - Friendly Visits: Volunteer visits for area residents who might be homebound or just alone and want or need contact with the greater community - Grocery Delivery: Available for those who find it difficult or unsafe to navigate local grocery stores. Volunteers will deliver groceries to the home - Northwoods Memory Care Program: Guides clients and their families through Alzheimer's by helping to reduce stress and increasing family support - Tasty Tuesday: Provides a class to older adults at no cost at the Ely senior center. The class provides healthy recipes, food preparation, and more. Availability is limited. - Volunteer Rides: Coordinates rides that are not available through other services for local and long distance medical appointments, meetings, errands, and social events.

Provides information, resources, and referrals for services to older adults and their caregivers. Assistance may include application assistance with financial programs, homecare and support group resources, healthcare directive completion, food programs, issues related to caring for someone living with dementia and more. Advocates can assist by telephone, home visit, or a family meeting.

Active Seniors: Provides adults 55+ with a variety of diverse activities such as exercise, wellness, and social/recreation designed to support independence Care Consultation: Keystone Care Consultants help seniors navigate their health, economic, and social needs. Care managers meet with individuals in their homes or at one of the community centers to conduct an assessment, gather input from caregivers, and create goals. Once the assessment is complete, services may include: setting up rides to a social program, researching housing options, making a referral to an agency that helps with grocery shopping and/or cleaning, providing caregiver support, and accompanying seniors to doctor visits. Grocery Delivery: Provides free grocery delivery for low-income seniors and adults with disabilities. Those who qualify can receive monthly deliveries. Delivery can include meat, dairy, fresh produce, and shelf-stable items. In each delivery, individuals will receive an average of 25 pounds of food per person in the household. Accommodations are based on customer choice models such as vegetarian, halal, etc. depending on what is available. Deliveries will be dropped off between 12:15 pm and 1:30 pm Tuesday - Thursday by a volunteer. In-Home Help: Social workers coordinate with Recover Health to provide seniors with in-home nursing care, in-home therapies, and home health aides to assist with daily care. ?Tax Preparation Assistance: Provides tax services in coordination with AARP to seniors. Visit the website https://keystoneservices.org/seniors/tax-preparation-assistance/ for an up-to-date schedule.

Services offers: - Assistance for families in determining how best to care for aging relatives - Caregiver consultant provides one-to-one assistance to families and caregivers to create a personalized caregiving plan - Chores including washing windows, basic home maintenance, assistance with moving, and yard work - Companionship offers friendly visits and phone calls, weekly check-ins, and monthly Care Packages delivery - Grocery shopping and grocery delivery services - Social and educational engagement opportunities including outreach activities, game days, and more - Transportation to and from medical, dental, and eye, and other appointments in Duluth and Two Harbors

Caregiver Services: - Caregiver consulting, information and referrals - Caregiver support group - Educational program for family caregivers ?- Memory care caregiver education and networking - Respite care and companion services ?

Provides Family, Friend, and Neighbor (FFN) caregivers with resources, supports, and opportunities to continue taking care of children in the best way they can. FFN caregivers include grandparents, aunts, uncles, elders, older siblings, friends, neighbors, and others who provide informal child care. FFN caregivers care for a small number of children in their home and are typically legally exempt from regulatory or licensing requirements. Many FFN caregivers also provide child care at no charge, and some are paid privately.

Active Seniors: Provides adults 55+ with a variety of diverse activities such as exercise, wellness, and social/recreation designed to support independence Care Consultation: Keystone Care Consultants help seniors navigate their health, economic, and social needs. Care managers meet with individuals in their homes or at one of the community centers to conduct an assessment, gather input from caregivers, and create goals. Once the assessment is complete, services may include: setting up rides to a social program, researching housing options, making a referral to an agency that helps with grocery shopping and/or cleaning, providing caregiver support, and accompanying seniors to doctor visits. Grocery Delivery: Provides free grocery delivery for low-income seniors and adults with disabilities. Those who qualify can receive monthly deliveries. Delivery can include meat, dairy, fresh produce, and shelf-stable items. In each delivery, individuals will receive an average of 25 pounds of food per person in the household. Accommodations are based on customer choice models such as vegetarian, halal, etc. depending on what is available. Deliveries will be dropped off between 12:15 pm and 1:30 pm Tuesday - Thursday by a volunteer. In-Home Help: Social workers coordinate with Recover Health to provide seniors with in-home nursing care, in-home therapies, and home health aides to assist with daily care. ?Tax Preparation Assistance: Provides tax services in coordination with AARP to seniors. Visit the website https://keystoneservices.org/seniors/tax-preparation-assistance/ for an up-to-date schedule.

Provides support and services for individuals who are at risk of guardianship and/or conservatorship and their caregivers through consultation, referrals, and information. Through in-depth assessments, families and professionals determine if guardianship or conservatorship is the right decision and offer less restrictive alternatives when appropriate. Services may include: ?- Assessments: Offers in-depth, objective phone consultations and in-person assessments to determine the appropriate level of care needed. Can also assist in contested guardianship or conservatorship court cases to enable parties to come to terms of settlement or provide strength to a position (either in favor or against the appointment of a guardian or conservator) ?- Advocacy and Coaching: Engages with family members and involved professionals to determine and implement workable alternatives to court intervention or provide supportive non-legal coaching through the petitioning process ?- Petitioner: When an assessment rules out less restrictive alternatives and there is no one in the individual's life to do so, legal assistance may be available to file a petition with the court seeking the appointment of a guardian and/or conservator or to request the court modify or terminate an existing guardianship. Provides a free Guardianship Information Helpline to assist families in determining the best path forward for each individual who needs support and services, including: - Approaches to help address the concern, which may avoid the need for guardianship/conservatorship, including facilitating less restrictive alternatives - Needs of the adult experiencing difficulties - Practical intervention tips to assist the caregiver to be more effective in working with the individual - Supported decision making - The guardianship and conservatorship system

Provides Family, Friend, and Neighbor (FFN) caregivers with resources, supports, and opportunities to continue taking care of children in the best way they can. FFN caregivers include grandparents, aunts, uncles, elders, older siblings, friends, neighbors, and others who provide informal child care. FFN caregivers care for a small number of children in their home and are typically legally exempt from regulatory or licensing requirements. Many FFN caregivers also provide child care at no charge, and some are paid privately.

Provides information, resources, and referrals for services to older adults and their caregivers. Assistance may include application assistance with financial programs, homecare and support group resources, healthcare directive completion, food programs, issues related to caring for someone living with dementia and more. Advocates can assist by telephone, home visit, or a family meeting.

Patient Call Center: (612)467-1100 Applying for and determining eligibility for VA health care benefits: Apply online or complete an Application for Health Care Benefits (Form 10-10EZ) and mail to Minneapolis VA Health Care System, Patient Access Center (17A1), One Veterans Drive, Minneapolis, MN 55417. (877)-222-VETS, 7 am - 7 pm Monday - Friday. Visit website for more information https://www.minneapolis.va.gov/patients/eligibility.asp or https://www.choose.va.gov/health/ Scheduling Appointments: Visit website for detailed information on how to make an appointment by phone or online https://www.minneapolis.va.gov/patients/appointments.asp. AudioCare provides the option to cancel, confirm, or reschedule an existing appointment 24 hours/7 days a week, (855)560-1721. Access to Care website provides information to help decide the best VA location to receive care, https://www.accesstocare.va.gov/ Lodging Options: There are several choices in overnight accommodation and transportation for patients or families of military service members being treated at the Minneapolis VA Medical Center. For assistance and complete information, call the Lodging Office (866)414-5058 ext. 4289 or (612)467-4289, 8 am - 4:30 pm Monday - Friday. Visit website for more information https://www.minneapolis.va.gov/visitors/visi_lodging.asp Veterans Health Identification Card (VHIC): The VHIC is issued only to veterans who are eligible for VA medical benefits and only for the purpose of identification and check-in for VA medical appointments. Veterans do not need a VA identification card to access VA health care. Visit the Eligibility & Enrollment Desk in the Flag Atrium near the main entrance, or call (877)222-8387. Advance Directives: A legal form that helps doctors and family members understand the patients wishes about medical and mental health care. Customer Service/Patient Advocates: Provides personal attention and works on behalf of veterans and their families and caregivers to address and resolve important issues related to individuals concerns and rights as a patient. Compliments, complaints or concerns about patient care quality and safety can be directed to Patient Advocates at (612)467-2106. Billing and Insurance: (866)347-2352 Release of Information: Processes requests for medical records and assists providers with completing forms for patients. The Release of Information Office is located in the basement between the center elevators and the outpatient elevators, room BR-105, across from the Blood Draw clinic, (612)467-1992, fax number is (612)467-2197. Caregiver Support Program: Caregiver Support Program (612)467-5405, Caregiver Support Line (855)260-3274, and Services For Family Caregivers of Veterans, Minneapolis (612)467-5405, Saint Cloud (320)252-1670 ext. 7283. Chaplain Service: Offers pastoral care and spiritual counseling to all patients, their families, and the hospital staff. Worships services are held every day of the week and Chaplains are available for individual visits, Chaplain Service Office, First Floor, Flag Atrium, (612)467-2027 ext. 31-2027, 8 am - 4:30 pm Monday - Friday. Community Care: Provides Veterans with local care in the community through approved non-VA medical providers for the Minneapolis VA Health Care System and VA Clinics. Veterans may be able to go to a non-VA provider using VA coverage for certain types of health services that are not provided by the VA, (612)467-6565 or (877)881-7618, 8:30 am - 3:30 pm Monday - Friday.

Supports caregivers and helps them maintain quality of care and positive outlooks while providing another's care. The intake session provides a forum where caregivers can discuss support services required and the emotional and physical challenge of providing quality care for loved ones.

Staff and volunteers offer assistance with: - Decision-making - Assessments for services - Medical escorts for doctor appointments - Home safety assessments - Assistance with needed paperwork for application for services - Connection to programs and referrals - Checkbook balancing - Respite care - Friendly visitors - Transportation - Grocery assistance - Chore requests - Senior companion - Fall prevention education - Books to Go program

Senior Outreach program provides ongoing support through life's changes to older adults, including connections to resources. Caregiver Services program supports unpaid caregivers of older adults in one-on-one and group settings to help them maintain their well-being while caring for their loved ones.

Winona Counseling Clinic is a private therapy practice offering conjoint, family, individual, and telehealth counseling settings. General counseling topics include: abuse, adoption/foster care, aging, alcohol use disorder, anger management, bereavement/grief, bullying, caregiver, cultural transition, death and dying, divorce, domestic violence, drug use disorder, family planning, parenting, pre-marriage and marriage, relationships, reproductive issues, sexual assault, spiritual/religious issues, suicide, terminal illness, and weight-related issues. This practice offers mental health screenings and assessments including: anxiety disorders screening, court ordered DUI evaluations, depression screening, early intervention for mental illness, eating disorders screening, general assessments for substance use disorders, general mental health screening, psychological assessment, and psychological testing. This practice also offers an impaired driver program for adolescents and adults. Additionally, counseling is offered for people with anxiety disorders, attention deficit/hyperactivity disorder (ADD/ADHD), bi-polar disorder, co-occurring mental health and substance use disorders, depression, eating disorders, mood disorders, obsessive compulsive disorder (OCD), panic disorders, perinatal/postpartum depression, personality disorders, post-traumatic stress disorder (PTSD), reactive attachment disorder, and self injury. Counseling for people with the following health disorders is also available: cancer, chronic illness, chronic pain, diabetes, heart disease, multiple sclerosis, physical disabilities. Pregnancy counseling is also provided (pro-choice and right-to-life perspectives offered). The agency provides targeted services for: active military, Black/African Americans, caregivers, court-ordered individuals, crime victims/witnesses, farmers/agricultural laborers, foster children, Hispanic/Latino persons, people with low incomes, men, migrants, Native Americans, pregnant persons, stepfamilies/blended families, veterans, and women. This practice includes counselors who can offer Christian faith-based counseling, cognitive behavioral therapy, and dialectical behavioral therapy.

Caregiver Support: Caregiver counselors available to provide support for caregivers to continue caring for a loved one and care for themselves. Counselors assist with making decisions and problem-solving related to caregiving. This includes individual or family counseling, support groups, and caregiver training and education. Services including: - Assessing assistance and referrals - Assisting with the coordination and planning for supportive services - Decision making by providing support and expertise - Developing an informal caregiver support network - Developing individualized plans for caregiving - Exploring personal lifestyle and the impact of caregiving on health status, relationships, and finances - Identifying your needs and preferences - Problem-solving - Self-advocacy Resources for Enhancing Alzheimer's Caregiver Health (REACH) - service focused on those who care for someone with Alzheimer's disease or a related dementia. REACH is delivered over a two- to three-month time period, including four core consulting sessions with the caregiver, either face to face or by telephone. Support group for people with a dementia diagnosis and care partners, friends/family 2nd Tuesday of each month Hope United Methodist Church 301 West St Marie Street, Duluth, MN 1:30 pm - 3 pm Training for businesses and caregivers: Dementia Friendly at Work training includes information about dementia and related diseases such as Alzheimer's disease, how to communicate with customers and caregivers, and how to create a friendly physical space within the business. Works with organization to identify and implement changes needed to better assist their customers and their loved ones. Evidence-based programs helps promote self-management and understanding those with chronic health conditions (such as diabetes and chronic pain), fall prevention, and encourage improving the overall state of well-being through education, fitness instruction, and resources. Volunteer training: provides videos to ensure volunteer experience. Videos include: - Taking a grocery order - Grocery shopping- Ride scheduler (transportation)

In partnership with the Minnesota Department of Veterans Affairs (MDVA), the CORE program offers casework, outreach, referral, and education. Behavioral Health Counseling: - Deployment and reintegration support - Diagnostic assessments - Individuals and couple counseling - Family counseling and support - Trauma-focused Behavioral Therapy Caregiver Support Respite: - Caregiver coaching and counseling - Classes and workshops to caregivers - Emergency care planning - Support groups Case Management: - Case management services to create a personalized plan identifying beneficial services and resources based on an individual's situation Financial Counseling: - Budget and financial counseling services - Credit improvement - Debt management - Foreclosure prevention - Homeownership - Student loan counseling Homeless Initiative: - In a collaboration with Minnesota's Heading Home, staff work with homeless veterans to find solutions for short and long-term shelter Veterans Support Groups: - Men's veterans PTSD support group - Women's support groups for family members of veterans

Caregiver Support Services provide individualized coaching and counseling to help caregivers develop caregiving skills, connect with resources, and maintain a healthy, balanced lifestyle.?? Caregiver Respite Services provide safety, companionship, supervision, and other nonmedical services that allow the primary caregiver time away for other activities. - Respite services are usually provided in the care receiver's home using a care plan specific to their needs. - Caregiver respite services provided temporary relief and support to primary caregivers who bear the responsibility of caring for their loved ones with physical limitations, cognitive impairments such as dementia, or chronic Illnesses. - Caregiver respite services offer a vital break for caregivers, allowing them to tend to their own needs, recharge, and prevent burnout.

Partners with the Minnesota Department of Veterans Affairs (MDVA) to support military members, veterans, and their families in maintaining their wellbeing through CORE which stands for Casework, Outreach, Referral, and Education. CORE services can foster greater peace of mind and resiliency, support the development of new skills to cope with challenges, and improve relationships. Services include: Behavioral Health Counseling - Deployment and reintegration support - Diagnostic assessment - Family counseling and support - Individual and couples counseling - Trauma-focused behavioral therapy Caregiver Support and Respite - Caregiver coaching and counseling - Caregiver respite - Caregiver support groups - Caregiver training and education - Emergency planning for caregivers - Telephone reassurance Case Management - Case managers assess each individual's situation and create a personalized plan identifying services and resources found at Lutheran Social Services or through a network of providers across Minnesota Financial Counseling - Budgeting - Credit Improvement - Debt Management - Homebuyer Education - Student Loan Counseling Homeless Initiative - Referrals to short and long term shelter options Support Groups - Men's Veterans PTSD Support Group - Women's Support Group for Family Members of Veterans

Supports and cares for individuals who are dying of incurable disease so that people may live as fully and comfortably as possible. Services provided in the hospital or in a patient's home include: - Companionship from volunteers - Education - Family support - Medical supply, equipment, and medication management - Nursing care - Nutritional support - Pain and symptom management (also known as palliative care) - Physical, occupational, and speech therapy - Spiritual counseling Support for caregivers: - Education and information to make difficult end-of-life decisions - Emotional support - Help caring for a loved one at home or in the hospital - Respite services

Provides the following services to all those in both family and professional roles that are in need of assistance to learn how to effectively communicate and meet the emotional, spiritual and physical needs of a loved one, client, resident with dementia including those with a history of repeated hospitalizations and dismissal from facilities for challenging and aggressive behavior. Services include: - Conference presentations - Group family consults - Ongoing support to caregivers - Private telephone family consultations - Specialized and appropriate dementia training for both families and professionals

Provides information, resources, and referrals for services to older adults and their caregivers. Assistance may include application assistance with financial programs, homecare and support group resources, healthcare directive completion, food programs, issues related to caring for someone living with dementia and more. Advocates can assist by telephone, home visit, or a family meeting.