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Provides support to adults, children and families who are experiencing a mental health crisis in the comfort of their own home or other community location. Works in conjunction with local law enforcement agencies and emergency departments. Services include:

• Crisis prevention planning

• Crisis text line

• Individual and family education

• On-site response to assess and stabilze a crisis situation

• Referrals to other local resources

• Short-term stabilization services through brief ongoing support

• Telephone crisis intervention

Provides advocacy services for victims of domestic violence, human/labor trafficking, and sexual assault, or victims of a general crime such as elder abuse, identity theft, robbery, stalking, or theft. Services provided include:

• Assistance at the hospital or law enforcement center

• Crisis response and intervention

• Legal advocacy and/or criminal justice system intervention, such as assistance with filing protective orders

• Occasional transportation services

• Safety planning and short-term emergency placement services

• Specialized information and referral for locating resources and obtaining vouchers for household items

• Support groups for victims of domestic violence and sexual assault

Provide support to those who have been affected by domestic violence or sexual assault. Services may include:

• 24-Hour Crisis Hotline: Provides a hotline for advocacy, resources, and shelter for all victims of violence. The hotline provides information and safety planning to support victims.

• Advocacy: Legal advocates can help victims navigate and explain the legal system in criminal and civil protective order cases. Helps victims work with local police, city, and county attorneys to advocate on the victim's behalf. Assist in filing Orders for Protection and Harassment Restraining Orders. Attend court hearings with victims to provide information and support and more.

• Emergency Shelter: A 24-hour domestic violence and sexual violence emergency shelter within Carlton, Chisago, Isanti, Kanabec, and Pine counties. The Black Dog Hill Shelter provides secure emergency shelter and access to basic needs to survivors and children. Basic needs include meals, toiletries, clothing, linens, diapers, laundry facilities, and access to a food shelf.

• Intervention: Offers a Batterers Intervention Program to those interested and/or court-ordered to participate in a psycho-educational group led by trained professional facilitators. Participants learn to identify abusive behaviors and are taught to react to situations non-abusively and communicate with their partner.

• Support Groups: Provides support groups to victims of domestic violence and sexual assault through empowerment, conversations, and activities. Meetings are held in-person and virtual and times will vary by county office.

Helps victims who have been impacted by domestic violence in Carver and Scott counties. Services provided:

• 24-hour confidential crisis line to provide a safe place to call, receive support, and ask questions. Trained advocates are available 24 hours/7 days a week. Meetings at the office are also available by appointment.

• Emotional support for the victim and their child(ren)

• Help victims fleeing a domestic violence situation seek safe shelter

• Information for support group, resources, school enrollment, and follow up services

• Safety planning and safety equipment for the home

• Partners with Carver Scott Humane Society to offer temporary fostering of pets for Southern Valley Alliance clients who are residents through their program, SafeFurSpaces, part of the Fur Keeps Program

• Transitional Housing: Partners with Carver County Community Development Agency (CDA) and private property managers to connect clients to scattered site transitional housing units located throughout Carver and Scott counties. Housing is offered on a case-by-case basis, depending on funding and size availability of apartment units.

Operates a 24-hour support line staffed by trained advocates. Offers services such as:

• Accompany and support in making a police report and/or sexual assault forensic exam at North Shore Health Hospital

• Confidential advocacy and emotional support

• Emergency short-term safe housing for victims and survivors of domestic violence and sexual assault

• Free and confidential support for adults and youth ages 13 years and up who can access services without a parent's permission or knowledge

• Legal advocacy including obtaining a Harassment Restraining Order (HRO) or Order for Protection (OFP)

• Survivor support groups

• Referral to additional resources and a lending library

NOTE: Advocates are not mandated reporters and cannot provide legal advice

The Region 4 South Mobile Crisis Response Team provides 24 hours/7 days a week mobile mental health services which are short-term, face to face services designed to restore a person's functioning level to pre-crisis levels. Services provided:

• Crisis assessment and interventions which offer opportunities to de-escalate a situation

• Community resource education and resource referrals

• Help individuals develop individualized strategies for their future concerns

• Referral to local, short-term crisis stabilization faculties

• The crisis team provides services in the community, home, hospital, clinic, school, jail, or emergency rooms

• Treatment planning

Coordinated entry system access point. Runaway and homeless youth emergency hotline guides youth to safe housing and resources.

Provides support services for victims of domestic and sexual violence, elder abuse, and human trafficking. Services include:

• Community advocates

• Domestic violence safety planning and response

• Hotline for information and referral

• Housing (emergency/short-term, including domestic violence shelter)

• Safety planning

• Sexual assault/rape crisis response

• Support groups and talking circles

• Traditional healing and referrals

• Transportation assistance locally

• Transportation assistance including bus fare for relocation

Provides an advocate/support person for the rape or sexual assault victim and their families; this includes victims of partner rape, acquaintance rape, date rape, stranger rape, gang rape, ritualistic rape, or any form of sexual assault. Also addresses sexual harassment and hostile work environment issues. Provides support through services:

• Books and resources

• Crisis counseling and intervention

• Crisis line

• Information and referral

• Legal/court/law enforcement advocacy

• Medical advocacy

• Orders for Protection or Harassment Restraining Order assistance

• Reparations (financial assistance for crime-related costs)

Bilingual advocates assist with:

• Court coordination with legal systems

• Crisis intervention

• Filing Orders for Protection

• Safe housing and relocation

• Safety plans and crime victim rights

• Supportive listening

The Women's Shelter and Support Center provides a 24-hour domestic violence outreach program. Satellite offices are located in Dodge and Fillmore Counties. Services include:

• Emergency telephone assistance and in person crisis intervention
• Information and referrals and safety planning
• Emergency services including a safe shelter for women and their children leaving any type of current domestic violence relationship
• Emergency food, clothing, and transportation, etc.
• Legal advocacy including harassment restraining orders/injunctions and court support
• Provides general domestic violence information for the public
• Assistance with arrangements for pets may be available

CLOSED United States Postal Services Free COVID-19 Testing Update 9/25/2023: Beginning September 25, every U.S. household can again place an order to receive four free COVID-19 rapid tests delivered directly to their home through the United States Postal Service. To place an order, visit website www.covid.gov/tests or call (800)232-0233. CLOSED Federal At-Home Testing More information on how to get the At-Home Over-The-Counter COVID-19 Test for free can be found on the US Department of Health and Human Services webpage. The tests will be available via mail starting at the end of September, 2024. State At-Home Testing Update 6/16/2025: Visit the Minnesota Department of Health COVID-19 Testing website for more information on where to test, which test to take, when to test and more information on testing. Also, offers information to the public on who can get medications to treat COVID-19 and how to access them. Learn more at COVID-19 Medication Options. CLOSED Minnesotans can order free rapid at-home COVID-19 test kits for residents of eligible communities. Residents can enter their zip code to see if tests are available in their area through the Minnesota Department of Health's Say Yes! COVID Test website here. The website is available in English, Hmoob/Hmong, Soomaali/Somali, Español/Spanish, and more! More information can be found on the Minnesota Department of Health's Order Your Free At-Home Rapid Tests website here. Residents can also call the Minnesota Department of Health COVID-19 Public Hotline at 1-833-431-2053 9 am - 5 pm Monday, Wednesday, and Friday and 9 am - 7 pm Tuesday and Thursday. Language assistance is available. Telehealth Test to Treat CLOSED Update 6/20/24: The Minnesota Department of Health has partnered with Cue Health for a free telehealth test-to-treat program to help ensure Minnesotans have easy access to care, treatments, and COVID-19 medication delivery. This service is free and available seven days a week, additional information can be accessed here. CLOSED The U.S. Department of Health & Human Services Administration for Strategic Preparedness & Response website provides information regarding Test to Treat. Get fast, easy access to life-saving COVID-19 treatments. CLOSED A Test to Treat locator is available to help find participating sites. A call center is available at 1-800-232-0233 (TTY 1-888-720-7489) to get help in English, Español/Spanish, and more than 150 other languages. The Disability Information and Access Line (DIAL) is available at 1-888-677-1199 or via email to specifically help people with disabilities access services. A Test to Treat fact sheet is also available online in English and Español/Spanish.

Provides a Christian, pro-life counseling organization that offers a suicide and crisis hotline, pregnancy counseling, general emotional support, and assistance for individuals struggling with sex addiction.

Pro-life pregnancy support services that provides confidential help, including:

• Baby and maternity clothes
• Educational, financial, housing, legal, medical support, public assistance, and social service agency referrals
• Emergency baby wash, diapers, and wipes
• Gift bags for mothers of new babies
• Information about parenting skills
• Pregnancy tests

Provides information and resource referrals for:

• Adoption
• Child care options
• Child safety issues
• Job search/career development
• Pregnancy and childbirth
• Prenatal development

Emergency Outpatient Mental Health Services: Provides community-based crisis support for children and adults experiencing urgent mental health situations. Mobile Mental Health Crisis Response Team: Offers suicide risk assessments, safety planning, coping skills coaching, and referrals to ongoing care. These services aim to reduce unnecessary hospitalizations, prevent displacement from the home, help individuals remain connected to existing supports, and link them with additional resources. The crisis response team can travel to homes or community locations to assist. Services include:

• 24-hour crisis response phone line

• Crisis screening and prevention planning

• Face-to-face assessment and intervention

• Mobile outreach and crisis stabilization

• Suicide risk assessment and safety planning

Provides crisis intervention, information, and referral to victims of domestic violence, perpetrators, friends, and families

• Advocates answer questions, provide safety planning and information as well as directly connect callers to domestic violence resources available in their local calling area

• The hotline is open 24 hours, 365 days a year, toll-free, confidential, and anonymous

• Offers a TTY line available for the deaf, deaf-blind, and hard of hearing

• Offers live chat online and texting as other means of communication

Provides Individual, couple, family, adolescent, and child counseling services, including

• After-hours telephone emergency counseling/referral service

• Diagnostic assessments and psychological testing

• Early childhood behavioral health

• Group therapy and support groups available

• Services to clergy

• Sexual abuse counseling

• Veteran caregiver support group

Academic Wellness and Success Program: School-linked program designed to increase the availability of mental health services to children in pre-K - 12th grade of African descent who are uninsured or underinsured in their homes, schools, communities, and in the African American Child Wellness Institute offices through the use of face-to-face and telehealth platforms. Provides approximately 8-10 hours of direct mental health services including mental health screenings, diagnostic assessments, and psychotherapy treatment including individual, group, and family sessions through the use of cultural specific providers. Counseling, Outreach, and Public Education Campaign: Addresses COVID-19 prevention and vaccine hesitance within the African-American community. Services include a 24-hour Community Mental Health and COVID-19 hotline, individual, and group crisis counseling (within multi-family settings and outside of the home), individual and group outreach services, as well as brief educational or supportive contact, public education, assessment, and referral to community resources. Healing Circle, The: Provides a sacred space where community-based challenges are addressed in an orderly manner. Life and death issues such as COVID-19, community violence, and systemic racism are discussed. Provided in collaboration with the Conversations with Al McFarlane program which airs of KFAI Radio Station and is streamed live on Facebook and YouTube. Mura Moms: Pre-meditated pregnancy and motherhood project which provides alternative methods of engaging African American women in the process of examining how their stress, depression, anxiety, and substance use are harmful to their own well-being as well as that of their baby, and to allow them to learn culturally appropriate stress reduction techniques and coping mechanisms in supportive environments. Overall goal is to improve birth outcomes among low-income African American women struggling with chemical use and/or mental health issues. To accomplish this, both parents are invited to develop knowledge, partnerships, skills, and behaviors that promote wellness, safety, and respect in their homes and in the community. Provides intensive support including intake, education, mentorship, and wellness coaching services to up to 15 women per class. Project Mura: Pre-meditated parenting BootCamp which provides three intensive BootCamp trainings annually for parents who are raising uninsured or underinsured children of African descent ages 0 - 18. Services include diagnostic interviews, individual psychotherapy, family therapy, group therapy, crisis intervention, and other services. Clinicians provide cultural consultations and care coordination services with other mental health providers, schools, medical personnel (such as nurses, primary care providers, personal care attendants, pediatricians, and psychiatrists) as well as other entities such as religious and social service organizations to provide multi-systemic support. Individual wellness coaches facilitate the development of family wellness plans for each program participant.

Sexual advocate services include:

• Assistance in emergency room visits to collect evidence of an assault

• Court advocacy

??- Crisis hotline for those who are victims of domestic or sexual violence

• Education on sexual violence

• Help with safety planning and protective orders

• Information on rights and reparations

• Referrals to outside agencies

• Support group for people who have been victims of sexual violence

• Support if reporting an assault to law enforcement

• Support when medical attention is needed to treat injuries, detect potential sexually transmitted infections (STIs), pregnancy, and other concerns

Offers person-to-person guidance, understanding, and reassurance over the phone for any girl or woman with an unplanned pregnancy. Refers to programs and organizations that can work with the individual and help them find the resources they need in their community, including a local pregnancy center in their area.

Behavioral Intervention Services: Facilitates therapeutic approaches, addresses the function and efficiency of the problematic behavior in the least restrictive manner, and promotes the development of alternative adaptive skills. Provides treatment planning with families, other caregivers, and treatment teams; ongoing monitoring; on-site program implementation; and 24-hour telephone consultations for crisis stabilization. Illness Management & Recovery (IMR): Psychoeducational materials teaches

• Building social support

?- Coping with problems and symptoms ?- Coping with stress ?- Drug and alcohol use ?- Getting needs met in the mental health system ?- Practical facts about mental illness ?- Reducing relapses ?- Strategies for recovery ?- The Stress-Vulnerability Model ?- Using medication effectively Mental Health Case Management: Helps locate necessary services, make referrals as needed, monitor the delivery of an individual's mental health services, and assist with housing support or application for entitlement programs. Rehabilitative Mental Health Services: Offers a variety of services including skills training and crisis assistance to effectively manage in the community, in the client's home, or other community location. Services may include:

• Budgeting, shopping, and health lifestyle practices

• Community intervention and community resources utilization

• Cooking and nutrition

• Crisis assistance and relapse prevention

• Employment-related skills

• Interpersonal communications

• Medication and education monitoring

• Mental illness symptoms management

• Transitioning to community living

• Transportation

Provides advocacy services for victims of domestic violence, human/labor trafficking, and sexual assault, or victims of a general crime such as elder abuse, identity theft, robbery, stalking, or theft. Services provided include:

• Assistance at the hospital or law enforcement center

• Crisis response and intervention

• Legal advocacy and/or criminal justice system intervention, such as assistance with filing protective orders

• Occasional transportation services

• Safety planning and short-term emergency placement services

• Specialized information and referral for locating resources and obtaining vouchers for household items

• Support groups for victims of domestic violence and sexual assault

Provides advocacy services for victims of domestic violence, human/labor trafficking, and sexual assault, or victims of a general crime such as elder abuse, identity theft, robbery, stalking, or theft. Services provided include:

• Assistance at the hospital or law enforcement center

• Crisis response and intervention

• Legal advocacy and/or criminal justice system intervention, such as assistance with filing protective orders

• Occasional transportation services

• Safety planning and short-term emergency placement services

• Specialized information and referral for locating resources and obtaining vouchers for household items

• Support groups for victims of domestic violence and sexual assault

Hennepin County works with community agencies to deliver the Family Response service. Family Response can help, with immediate, in-person support and stabilization for children, youth, and their parents/caregivers. The model's goal is to reduce hospitalizations and other out-of-home placements by providing families with immediate, upstream support. There are no specific criteria required to initiate services, but concerns may include children and youth who are:

• Experiencing worry and concern

• Feeling down or less engaged

• Having a hard time with a family member or change in the home

• Having issues at school

• Showing aggression or anger

When a call is made to Family Response, staff will gather basic information and send a family response team to the family's location within one hour. The Family Response team will:

• De-escalate and address the immediate concern

• Engage and support the family over the next 72 hours

• Connect families to support, including an optional 8-week stabilization service. Stabilization services can provide healthy, safe behaviors, and help the child manage their daily activities.

Provide support to those who have been affected by domestic violence or sexual assault. Services may include:

• 24-Hour Crisis Hotline: Provides a hotline for advocacy, resources, and shelter for all victims of violence. The hotline provides information and safety planning to support victims.

• Advocacy: Legal advocates can help victims navigate and explain the legal system in criminal and civil protective order cases. Helps victims work with local police, city, and county attorneys to advocate on the victim's behalf. Assist in filing Orders for Protection and Harassment Restraining Orders. Attend court hearings with victims to provide information and support and more.

• Emergency Shelter: A 24-hour domestic violence and sexual violence emergency shelter within Carlton, Chisago, Isanti, Kanabec, and Pine counties. The Black Dog Hill Shelter provides secure emergency shelter and access to basic needs to survivors and children. Basic needs include meals, toiletries, clothing, linens, diapers, laundry facilities, and access to a food shelf.

• Intervention: Offers a Batterers Intervention Program to those interested and/or court-ordered to participate in a psycho-educational group led by trained professional facilitators. Participants learn to identify abusive behaviors and are taught to react to situations non-abusively and communicate with their partner.

• Support Groups: Provides support groups to victims of domestic violence and sexual assault through empowerment, conversations, and activities. Meetings are held in-person and virtual and times will vary by county office.