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The COPE mobile crisis team is available for in person therapeutic support anywhere in Hennepin County. Bi-lingual and bi-cultural staff are available for face-to-face, phone, and video visit when needed. Services are provided by mental health professionals and practitioners. Services include:

• 24 hours/7 days a week, open 365 days a year mobile crisis response team and phone service

• Assistance in de-escalation of psychiatric emergencies to help calm the situation and help the client decide what to do next

• Assessment of immediate need for crisis/emergency services (telephone triage). Talk through ways to support the individual who is in crisis.

• Community support and resources depending on the situation

• Outreach to the community in the individual's home, school, or another public place

• Partners with communities to support healing after crises. Services are free and addresses communities' immediate and long-term needs following a traumatic event. Support is tailored to the situation. Services may include, Crisis Intervention and Psychological First Aid, Critical Incident Stress Debriefing (CISD), Healing Circles, workshops, trainings, outreach, and engagement activities.

• Referral to short-term stabilization program, up to 8 weeks of therapy and linkage to long-term services after the initial visit

NOTE: COPE can provide gun locks to clients who have already been assessed by staff and are for clients experiencing a mental health crisis. COPE has only a limited amount of gun locks and requests that anyone looking for a gun lock should be referred elsewhere.

Responds to mental health crises or emergencies with telephone or face-to-face assessment, intervention and stabilization services at home, school or in the community. Emergencies can be a behavioral, emotional or psychiatric situation needing a timely intervention to reduce the possibility of physical harm. Staff also provide necessary safety planning and short-term therapeutic services to assist in recovery from a crisis.

Provides outpatient mental health services for children and adolescents, including Dialectical Behavior Therapy (DBT) for adolescents, Children's Therapeutic Services and Supports (CTSS), psychiatric assessment and medication management, home-based services, individual, family, and group therapy, play therapy, and Trauma-Focused Cognitive Behavioral Therapy (TF-CBT). Services support children and families experiencing challenges such as anxiety, depression, trauma, grief and loss, academic difficulties, social skills deficits, relationship conflict, maladaptive coping behaviors, and other mental health concerns affecting daily functioning. A 24-hour crisis line and mobile crisis response team are available to provide in-person support at home, school, work, or in the community during a mental health crisis.

Provides residential crisis stabilization for adults experiencing a mental health crisis or emergency. This includes programming designed to enhance psychiatric stability and emotional adjustment, and the skills to return to a more independent setting. Residential Crisis Stabilization

• 24-hour nursing care

• Crisis assessment, support, and intervention

• Discharge/aftercare planning with referrals to further aftercare treatment

• Family support

• Medication administration, management, and monitoring

• Psychiatric medical assessment

• Recovery-focused care

• Short-term problem-solving and rehabilitative services

• Symptom management and relapse prevention

Individuals admitted work with a mental health professional, or practitioner on a daily basis. Groups are provided to include psychoeducation, symptom management, coping strategies and stress relief, etc. Services are short-term and recovery focused.

Emergency medicine and Level 3 trauma center for severe and life-threatening situations that require immediate medical attention including:

• Ambulance service

• Crisis intervention: Provides an assessment by an RN and a physician or APC (physician assistant (PA) or nurse practitioner (NP)), as well as an exam by a trained member of its Mobile Crisis Outreach and/or referral to a specialist in behavioral health may be done.

• Trauma care

Provides crisis services and a crisis helpline for individuals experiencing a mental health crisis. Services include:

• 24 hour/7 days a week support and crisis helpline to screen for safety, stabilize a crisis, support and provide appropriate referrals. All calls are free, confidential, and anonymous.

• Mobile crisis response team to provide face-to-face crisis services, including assessment, intervention, and stabilization. The mobile crisis response team works in conjunction with local law enforcement agencies and hospital emergency departments. Alluma partners with local law enforcement agencies to respond to 911 calls involving individuals experiencing a mental health crisis.

• Supervision and observation through the Crisis Stabilization Unit, a two-bed unit available for adults who need a safe place to recover during a mental health crisis. Provides access to services such as case management, counseling, skills building, and coordination of services to local community resources. Only serves adults ages 18 years and older who volunteer to be admitted to the Crisis Stabilization Unit, are medically stable, and non-aggressive. Does not treat acute medical conditions.

Provides crisis assessments, crisis interventions, and community based stabilization services for Veterans of Itasca County and the catchment area of Hill City. The VCRT responds by phone and in person, to Veterans and/or their spouses experiencing mental health emergencies at locations such as, but not limited to: private homes, community locations, and hospital/clinic settings.

Provides mental health services such as:

• Advocacy for the child and family
• Crisis assistance
• Diagnostic assessment and evaluation
• Individual case coordination, case management, and treatment planning
• Information and referral to community resources
• Intensive family-based therapy
• Medication monitoring
• Psychological testing

Provides crisis services and a crisis helpline for individuals experiencing a mental health crisis. Services include:

• 24 hour/7 days a week support and crisis helpline to screen for safety, stabilize a crisis, support and provide appropriate referrals. All calls are free, confidential, and anonymous.

• Mobile crisis response team to provide face-to-face crisis services, including assessment, intervention, and stabilization. The mobile crisis response team works in conjunction with local law enforcement agencies and hospital emergency departments. Alluma partners with local law enforcement agencies to respond to 911 calls involving individuals experiencing a mental health crisis.

• Supervision and observation through the Crisis Stabilization Unit, a two-bed unit available for adults who need a safe place to recover during a mental health crisis. Provides access to services such as case management, counseling, skills building, and coordination of services to local community resources. Only serves adults ages 18 years and older who volunteer to be admitted to the Crisis Stabilization Unit, are medically stable, and non-aggressive. Does not treat acute medical conditions.

Provides case management services to families with children experiencing severe emotional disturbances. The program helps families identify and coordinate mental health services with community resources. Services include:

• Case management

• Collaborate with schools, day treatment facilities, and mental health service providers

• Early identification and assessment

• Emergency services and intervention

• Family community support

• Outpatient services

• Professional home-based family treatment services

• Therapeutic support of foster care

• Treatment screening

Provides crisis services and a crisis helpline for individuals experiencing a mental health crisis. Services include:

• 24 hour/7 days a week support and crisis helpline to screen for safety, stabilize a crisis, support and provide appropriate referrals. All calls are free, confidential, and anonymous.

• Mobile crisis response team to provide face-to-face crisis services, including assessment, intervention, and stabilization. The mobile crisis response team works in conjunction with local law enforcement agencies and hospital emergency departments. Alluma partners with local law enforcement agencies to respond to 911 calls involving individuals experiencing a mental health crisis.

• Supervision and observation through the Crisis Stabilization Unit, a two-bed unit available for adults who need a safe place to recover during a mental health crisis. Provides access to services such as case management, counseling, skills building, and coordination of services to local community resources. Only serves adults ages 18 years and older who volunteer to be admitted to the Crisis Stabilization Unit, are medically stable, and non-aggressive. Does not treat acute medical conditions.

Crisis response offered through a partnership between Zumbro Valley Health Center, South Central Human Relations Center, and Hiawatha Valley Mental Health Center. Counselors help individuals reach a place of emotional and physical safety, and then direct the them to community resources that offer longer-term support. They also provide over the phone assessments, safety plans and support. Counselors connect individuals to local teams able to meet the individual where they are and provide additional support. Mobile teams complete confidential comprehensive crisis assessments. A crisis assessment is an immediate, face-to-face evaluation by 2 crisis-trained mental health practitioners consulting with a mental health professional. The assessment helps do the following:

• Assess current risks and life events

• Assess level of functioning

• Assess mental health symptoms

• Assess the protective factors that the individual has available in the crisis

• Assess mental health symptoms

• Provide a support network

• Take into account cultural considerations

Provides immediate intervention to aid the individual in relieving current symptoms of the mental health crisis. Teams may provide the following services as deemed therapeutically appropriate:

• Coordination with other local providers

• Development of coping skills

• Education

• Means removal

• Referrals to crisis residential services if available

• Referrals to emergency departments

• Safety planning

• Situational deescalation

24-hour mental health emergency line for persons or family member experiencing a mental health crisis. Crisis Response Team is also available if the person requires in person crisis intervention.

Three adult mental health crisis response services are defined as: - Crisis Assessment, - Mobile Crisis Intervention, and - Crisis Stabilization services This service provides adult mental health mobile crisis response services to eligible recipients. A mental health crisis is a behavioral, emotional, or psychiatric situation that would likely result in significantly reduced levels of functioning in primary activities of daily living; an emergency situation; or placement of the recipient in a more restrictive setting. This setting could include but not be limited to, inpatient hospitalization. A mental health emergency is a behavioral, emotional, or psychiatric situation, which causes an immediate need for mental health services.

Provides crisis intervention and stabilization for individuals experiencing mental health or behavioral health emergencies, including psychiatric crises, substance use issues, suicidal thoughts, trauma, and sudden loss. Services are delivered in the Emergency Center's dedicated behavioral health unit and include:

• Crisis counseling and assessment to stabilize patients safely

• Partial hospitalization (DayBridge program) offering structured therapy groups, individual sessions, and medication management for adults

• Referral and assistance with psychiatric hospitalization when needed

• Support for ongoing care and connection to community resources

Provides outpatient mental health services for adults, including Adult Rehabilitative Mental Health Services (ARMHS), Dialectical Behavior Therapy (DBT), individual and group therapy, and psychiatric assessment and medication management. Services support individuals experiencing conditions such as anxiety, depression, bipolar disorder, PTSD, trauma, grief and loss, relationship challenges, and other mental health concerns. Also provides skills-based rehabilitation to support daily living, independence, and community functioning. Services are available in-person and via virtual appointments. A 24/7 crisis hotline and mobile crisis response team are available to support individuals experiencing mental health crises in the community.

The Women's Shelter and Support Center provides a 24-hour domestic violence outreach program. Satellite offices are located in Dodge and Fillmore Counties. Services include:

• Emergency telephone assistance and in person crisis intervention
• Information and referrals and safety planning
• Emergency services including a safe shelter for women and their children leaving any type of current domestic violence relationship
• Emergency food, clothing, and transportation, etc.
• Legal advocacy including harassment restraining orders/injunctions and court support
• Provides general domestic violence information for the public
• Assistance with arrangements for pets may be available

Offers an emergency and trauma center, including the following:

• Trauma center with intensive care unit, including orthopedic trauma care

• Inpatient mental health unit: walk-in for individuals experiencing a mental health crisis

Provides intensive case management to adults with mental illness who need extra support when their symptoms are at an elevated level. The person receiving services and the team mutually agree upon individualized treatment goals and interventions, with short-term strategic interventions intended to stabilize symptoms and prevent or shorten hospital stays, avoid commitment to long-term hospitalization, and prevent the loss of employment, housing, and personal relationships. Services include:

• Assessment of mental health, chemical health, and functional status

• Coordination of referrals and community resources

• Coordination with the person's providers and support systems

• Crisis intervention

• Family support and education

• Monitoring physical and mental health status

• Skill building in the areas of medication and symptom management

• Relapse prevention

Counseling for individuals, couples, groups, and families. Therapy services to help children, adolescents, adults, and older adults deal with issues such as:

• Anxiety, including PTSD, OCD, panic disorders, and social phobia

• Blended families

• Children/adolescents

• Co-parenting

• Crisis intervention

• Depression

• Family life issues

• Pain management

• Relationships/marriage

• Separation/divorce

• Sexual abuse

Social workers provide services to preserve Native American families and avoid children being placed out of the home. Services include:

• Case management

• Child protection services to protect Native American children

• Court system advocacy to assist counties serving Native American children who have been victims of abuse and/or neglect and assist the court in understanding the unique characteristic of Indian clients

• Crisis intervention

• Families First and Prevention Services: Short-term 4-6 weeks intensive crisis intervention and family education services to preserve Indian families. Provides parenting education, problem-solving skills, communication and negotiation skills, child development training, job-readiness training, and parenting classes

• Out of home placement supervision

• Stay Program: Support group for independent living skills development for youth ages 14 - 21 such as group education and recreational activities to learn about healthy lifestyles

• Referral services to local community social service agencies

Responds to mental health crises or emergencies with telephone or face-to-face assessment, intervention and stabilization services at home, school or in the community. Emergencies can be a behavioral, emotional or psychiatric situation needing a timely intervention to reduce the possibility of physical harm. Staff also provide necessary safety planning and short-term therapeutic services to assist in recovery from a crisis.

• Three adult mental health crisis response services are defined as: Crisis Assessment, Mobile Crisis Intervention, Crisis Stabilization services

• This service provides adult mental health mobile crisis response services to eligible recipients

• A mental health crisis is a behavioral, emotional, or psychiatric situation that would likely result in significantly reduced levels of functioning in primary activities of daily living; an emergency situation; or placement of the recipient in a more restrictive setting. This setting could include but not be limited to, inpatient hospitalization

• A mental health emergency is a behavioral, emotional, or psychiatric situation, which causes an immediate need for mental health services

"The Crisis Response staff can travel to any site convenient to you to assist the child/family who is in crisis. This could be a hospital, county agency, school or you home. This services available to anyone who has questions/concerns about a youth including, but not limited to the following:

• Youth who is not obeying rules at home
• Youth who is out of control
• Youth who has made threats to hurt himself/herself
• Youth who has made threats to hurt someone else
• Youth who have peer issues
• Youth who are having trouble at school
• Parents worried about changes in their youth's behavior

The Region 4 South Mobile Crisis Response Team provides 24 hours/7 days a week mobile mental health services which are short-term, face to face services designed to restore a person's functioning level to pre-crisis levels. Services provided:

• Crisis assessment and interventions which offer opportunities to de-escalate a situation

• Community resource education and resource referrals

• Help individuals develop individualized strategies for their future concerns

• Referral to local, short-term crisis stabilization faculties

• The crisis team provides services in the community, home, hospital, clinic, school, jail, or emergency rooms

• Treatment planning