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Village of Hope provides safe, secure emergency housing for families 24 hours/day ~ 7 days a week. We are open 365 days a year. The environment that a family experiencing homeless comes into is very important. We work to create a calm, safe environment in which families can build a future. Families can stay with us for 90 days, as long as they are actively looking for housing. Each family has their own apartment. This preserves the family unit and provides privacy. - Emergency shelter - Meals - Laundry facilities - Shower facilities - Information and referral - Advocacy ?

- Provides an opportunity for exchange of information on all aspects of adult day services - Promotes development of federal, state, and county policies supportive of adult day services - Provides specialized information and referral for adult day services

Mental health assessment, information, and referral

Offers a military help line exclusively for current members and veterans of the military and their families. Service members or eligible family members stationed in the United States or overseas, they can also access the help line, based on their telephone operator or using the Defense Switched Network (DSN). The help line provides: - Assistance with immigration-related information - Checking the status of military member's Form N-400 Application for Naturalization - Notifying a new mailing address or duty station - Obtaining posthumous citizenship for a deceased member of the U.S. armed forces - Offers information about naturalization through military service under special provisions of the Immigration and Nationality Act (INA) - Provides information for immediate relatives of the United States armed forces member who died from combat-related injuries while on active duty for certain survivor immigration benefits, including citizenship - Submitting an application for expedited processing of military N-400 and N-600 applications

Provide individual advocacy, coaching, and system navigation through statewide Help Desk to individuals with intellectual and developmental disabilities, and their families. Services include one-to-one assistance in accessing and receiving appropriate services in the areas of early intervention, family support, special education, county case management, health care, housing, employment, recreation, Medical Assistance, Social Security, residential services, PCA (personal care assistance), etc. ?The Arc Minnesota also offers scholarship opportunities to support individuals living with disabilities. Call the Help Desk or visit the website for more information about eligibility, criteria, and scholarships available. NOTE: Staff do NOT provide legal advice

Provides a call center and nurse line available 24 hours/7 days a week, with customer service representatives and nurses available to help schedule an appointment and answer health-related questions.

Offer resources, referrals, and support, including: Financial - Access to free financial literacy materials and programs - Emergency funds assistance through various organizations - Personal financial counseling for service members - Tax assistance Home - Connect with local veteran and community resources for homelessness support - Home repair and maintenance assistance Health and well-being - Access to free drug and alcohol screening and classes for service members - Childcare assistance - Food insecurity support - Provide information on a wide range of military-friendly counseling services and resources, including free non-medical counseling - Tricare medical and dental insurance information Education - Connections with veteran services through Minnesota State schools - Information on grants and scholarships for current service members, spouses, and children - Military education benefits Career - Assistance in connecting with employment placement - Connect to Employer Support of the Guard and Reserve (ESGR) for employer/employee legal support and employer/employee recognition - Federal employment opportunities through USAJobs - Hiring resources through the Minnesota Department of Employment and Economic Development - Minnesota National Guard full-time job opportunities

Connects and provides older adults and their caregivers with services in their community to allow them to live long, healthy, and independent lives in their own homes. Services include: - Food Assistance: Congregate dining locations offering low-cost meals, low-cost frozen meals, home-delivered meals, NAPS, and SNAP - Healthy Living: Blood pressure checks, fall prevention screenings, telehealth conferences, Tai Chi and yoga sessions, and stretching/balance education - Information Services: Offers memory loss education and Dementia Friends, Medicare counseling and assistance, fraud/scam identification and prevention, assistance with internet search, assistance with Healthcare Directives and Power of Attorney forms, and classes to older adults - Mobile Community Center: Brings services and socialization to the door or community. The vehicle is equipped with high-speed internet, flat-screen TV, applications for programs, and meeting space for coffee and conversation. - Social: Offers card parties, coffee and conversation time, caregiver respite, karaoke parties, video calls and chats with friends, and social media assistance

Health Care Access services assist with the following: - Determine if people are eligible for health care and financial assistance programs. - Help people with past medical bills by working with community care programs, collection agencies, and medical providers to discuss reasonable payment plans. - Meet with individuals and families to apply for programs - Provide referrals to other agencies for concerns related to financial assistance, housing, food, employment, and disability issues as needed

Providing referrals in areas such as: - Clothing - Education - Employment - Housing - Family Services - Support Networks

Provides triage services for situations as needed and reviews county case information. Services include: - Assistance with housing and basic needs - Community Collaborative Fund: Initial assessment for households at risk of homelessness. Individuals must have been denied by the Saint Louis County EGA or EA program, or have already used EGA/EA within the last 18 months. ESG (Emergency Solutions Grant) funds are determined to be used for rent, rental deposit, mortgage, or utilities. NOTE: There is currently no funding at this time. - Forms and certificate assistance for county programs such as SNAP, WIC, EGA/EA, GA, child care assistance, MFIP, Minnesota Supplemental Aid, or Housing Support. Also, follow up with issues regarding MNsure applications. - Referrals to community services, mental health, and chemical dependency services outside of Saint Louis County

Connects older adults and their family caregivers to resources, support, and enrichment opportunities to enhance quality of life and promote independence. Services include: - Connections to community resources to promote wellness, engagement, and aging in place - Memory loss enrichment programming for adults living with early- to mid-stage memory changes - Partnerships with congregations, such as the Care Ministry Network, to support ministries serving older adults - Support for family caregivers, including coaching, support groups, educational classes, and access to community resources The program emphasizes individualized support, education, and community engagement to help older adults and their caregivers thrive.

Provides support through group meetings, one to one connections, information, individual advocacy, and education. Services include: Information & Referral - Assistance with navigating and connecting to resources Adult Advocacy - People First: Assists adults ages 18 and older to grow in self-advocacy skills, participate in the communities where they live, and engage legislatively with elected officials and candidates - Assists adults who are experiencing discrimination in the workplace, housing, education, and the justice system - Collaborates with other service providers in supporting individuals Education & Training - Disability Equality Training Series (DETS): Participants strengthen their self-advocacy and assert communication skills; explore their values and strengths; and learn about disability legislation. - VRS Community Partner: Assists with Independent Living Skills (Adults) and Pre-Employment Transition Skills (Transition Age) for individuals who are seeking employment. - Healthy Relationships: Supports children and adults with disabilities of all genders and sexual orientations. Healthy Relationships sessions include: - Respect - Communication - Different types of relationships - How to maintain relationships - Personal boundaries, values and comfort zones - Safety - Personal choice - Consent - Who is my safe person? - Self-Advocacy Training and Support Groups

The Office of the Foster Youth Ombudsperson handles complaints from anyone, prioritizing concerns about young people's rights, care, safety, and placement in Minnesota foster care, including youth in Extended Foster Care and those who have recently aged out of care. Services may include: - Communicate what happens after a complaint is submitted - Consider all sides of a question in an impartial way - Follow requirements for confidentiality and data privacy - Help to answer questions about rights in foster care - Investigate complaints in a fair and neutral manner - Listen to people in foster care about concerns and complaints - Make recommendations to agencies and workers - Provide information and resources - Write reports to the governor, legislature, and the public

A service of the Minnesota Board on Aging in partnership with Minnesota's Area Agencies on Aging. Services include: - Community Supports: Connects people with community supports, such as home health care, meal preparation/delivery, transportation, and hiring someone to help at home or with yard work - Health Insurance Counseling: Helps people with questions about Medicare and other health care questions - Housing Resources: Helps people understand their housing options, such as assisted living requirements, comparing housing services and costs, and more - Preadmission Screening (PAS): Manages preadmission screening (PAS) for anyone planning to be admitted into a Minnesota nursing home - Prescription Drug Assistance: Helps those who qualify find ways to reduce prescription drug costs, including finding manufacturers' patient assistance programs and completing applications - Website of Resources: Offers a website to locate resources throughout the state for help with the home, medical costs, tax preparation, legal/advocacy, housing, transportation, food programs, benefits, health care, mental health, and more. Website is still currently in the development stage. Visit website at https://mn.gov/adresources/. NOTE: Older adults who have a case manager or care coordinator or may have questions about county program and eligibility should be referred elsewhere. The individual should be referred to their case manager, care coordinator, or county agency.

- Provides information about Lake of the Woods County. - Provides information about tourist attractions and recreational facilities, what is available in this area, and information on local businesses.

Campus Information - University Information: (612)625-5000 - University M Health and Fairview Hospital and Clinic Information: (612)273-3000 - University Police Department, Transportation, and Safety Building: 511 Washington Avenue SE, Minneapolis; Phone: (612)624-2677 or (612)624-COPS to report a crime that is not an emergency and is not in progress General Services - Alumni Association, University of Minnesota: (612)624-2323 - Art Museum, Weisman: (612)625-9494 - Bookstores: Minneapolis campus (612)625-6000, Saint Paul campus (612)624-9200 - Dental Clinic (612)301-9000 - Human Resources: (612)624-8647 - Gopher Athletics: (612)625-4090 - Northrup Dance Season Ticket Office: (612)624-2345 - Student Unions: Coffman Memorial Union (612)624-4636, West Bank Union (612)624-4636, and Saint Paul Student Center (612)625-9794 Educational Services - Bell Museum of Natural History: (612)626-9660 - Continuing Education and Extension: (612)624-4000 - Distance Education: (612)625-4000 - Labor Education Service: (612)624-5020 - Library Information: Wilson Library Service Desk (612)624-3321 or visit website for a complete listing of libraries at https://www.lib.umn.edu/ - Library References: Anderson Library Archives and Special Collection (612)624-7469, Biomedical Library (612)626-4045, Government Publications (612)624-0241 or (612)624-3321, Saint Paul Magrath Library (612)624-2233, Walter Library Science and Engineering Reference (612)624-3366, and Wilson Library (612)624-3321 - Summer Session: (612)624-4000 - Veterans Services: (612)625-8076 Crisis Services - Sexual Violence Crisis Line/Aurora Center: (612)626-9111; open 24 hours/7 days a week Student Services - All Campuses - Admissions: Twin Cities campus (612)625-2008, Duluth campus (218)726-7171, Morris campus (320)589-6035, Crookston campus (218)281-6510 - Disability Services: (612)626-1333 - Financial Aid: Twin Cities campus (612)624-1111, Duluth campus (218)726-8000, Morris campus (320)589-6035, Crookston campus (218)281-8550 - Health Services: Minneapolis campus (612)625-3222, Saint Paul campus (612)624-7700, Duluth (218)726-8155, Morris campus (320)589-6070, Crookston campus (218)281-8512 - Housing and Residential Life: Twin Cities campus (612)624-2994, Duluth campus (218)726-8178, Morris campus (320)589-6475, Crookston campus (218)281-8531 - Urban Research and Outreach Engagement Center: 2001 Plymouth Avenue North Minneapolis, MN 55411; phone (612)626-8762; email [email protected]

Provides information about chemical health services

Provides support services to victims and survivors including: - Domestic violence prevention for youth/teens - Specialized information and referral - Legal advocacy for issues resulting from domestic violence - One-on-one support - Safety planning

Senior Community Service Employment Program (SCSEP) - Employment opportunities for persons 55 and older who are economically disadvantaged and seeking employment - Job search skills, job development, and community service training Minnesota Indian Area Agency on Aging - Advocacy, outreach, training and technical assistance - Transportation and homemaker services - Congregate dining and home delivered meals grants - Legal services and legal education - Nutrition support and health protection - Annual conference Title VI Nutrtion and Supportive Services - Congregate and home delivered meals - Nutrition information

Lakes and Pines may provide vouchers to those in need for a voucher for clothing at local thrift stores. Also, provide resources to local food shelves in the area.

Information and referral for senior services - Mission is to aid, develop, and promote various activities of senior citizen groups throughout the county and to cooperate with various other state and national agencies; to provide a central clearinghouse of information; to inform agencies and organizations on the need for programs and to cooperate in fulfilling the needs of senior citizens.

Provide resources and support for Latinos who are victims of a crime, domestic violence, or sexual assault. All services are provided in English and Spanish. Services provided: - 24 hours/7 days a week crisis line for victims of a crime, domestic violence, and sexual assault - Assistance and Court Accompaniment for Victims of Domestic Violence and Sexual Assault: Assistance in applying for orders for protection and accompaniment through the civil court process. Helps in reporting sexual assault or domestic violence to local police and accompanies the criminal court process. - Domestic violence and sexual assault support groups - Helps victims apply for reparations - Referrals to relevant community resources such as shelter, mental health counseling, legal assistance, and support with residency or status-related needs NOTE: CLUES does not provide legal advice and will refer clients to community resources for legal assistance.

Provides advocacy services for victims of domestic violence, human/labor trafficking, and sexual assault, or victims of a general crime such as elder abuse, identity theft, robbery, stalking, or theft. Services provided include: - Assistance at the hospital or law enforcement center - Crisis response and intervention - Legal advocacy and/or criminal justice system intervention, such as assistance with filing protective orders - Occasional transportation services - Safety planning and short-term emergency placement services - Specialized information and referral for locating resources and obtaining vouchers for household items - Support groups for victims of domestic violence and sexual assault

Offer resources, referrals, and support, including: Financial - Access to free financial literacy materials and programs - Emergency funds assistance through various organizations - Personal financial counseling for service members - Tax assistance Home - Connect with local veteran and community resources for homelessness support - Home repair and maintenance assistance Health and well-being - Access to free drug and alcohol screening and classes for service members - Childcare assistance - Food insecurity support - Provide information on a wide range of military-friendly counseling services and resources, including free non-medical counseling - Tricare medical and dental insurance information Education - Connections with veteran services through Minnesota State schools - Information on grants and scholarships for current service members, spouses, and children - Military education benefits Career - Assistance in connecting with employment placement - Connect to Employer Support of the Guard and Reserve (ESGR) for employer/employee legal support and employer/employee recognition - Federal employment opportunities through USAJobs - Hiring resources through the Minnesota Department of Employment and Economic Development - Minnesota National Guard full-time job opportunities