211 is a number that connects callers to information about health and human services - Call specialists are trained in crisis intervention, including suicide intervention - Offers active military member support, veteran support and military family member support - Provides confidential listening and support, in addition to information and referral on abuse/assault, addiction, disabilities, education, financial assistance, food, medical, mental health, military, parenting, recreation, suicide, transportation, volunteer opportunities, etc.

Provides: Information and referral, Active listening, Crisis intervention - Linkage service for several agencies after hours including Itasca County Health and Human Services, Itasca Medical Care, Essentia Health Itasca Hospice and Kootasca Community Action programs - Initial contact point for services such as American Red Cross, Salvation Army, AA, Alanon, Crisis Response Team and Habitat for Humanity

While services that are offered through 2-1-1 vary from community to community, 2-1-1 provides callers with information about and referrals to human services for everyday needs and in times of crisis. 2-1-1 can offer access to the following types of services: Basic Human Needs Resources: Food banks, clothing closets, shelters, rent assistance, and utility assistance. Physical and Mental Health Resources: Health insurance programs, Medicaid and Medicare, maternal health, Children's Health Insurance Program, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention, and rehabilitation. Employment Supports: Financial assistance, job training, transportation assistance, and education programs. Support for Older Americans and Persons with Disabilities: Adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation, and homemaker services. Support for Children, Youth, and Families: Child care, after school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services.

Illinois 2-1-1 information and referral service. Not every county within Illinois provides a 2-1-1 service. The state is currently in the implementation stage of having each county develop and deliver the 2-1-1 service. 211 Central West: Provides 211 services of Nebraska, Iowa, and a portion of central western Illinois counties of Adams, Bond, Boone, Brown, Bureau, Carroll, Cass, Champaign, Christian, Clay, Coles, Cumberland, De Kalb, De Witt, Edwards, Effingham, Fayette, Grundy, Hancock, Henderson, Henry, Jasper, Jo Davies, Kane, Kendall, La Salle, Lawrence, Lee, Logan, Macon, Mason, McDonough, McHenry, Mclean, Menard, Mercer, Montgomery, Morgan, Moultrie, Ogle, Piatt, Pike, Richland, Rock Island, Sangamon, Schuler, Scott, Shelby, Stephenson, Vermillion, Wabash, Warren, Whiteside, and Winnebago. 211 DuPage: Provides 211 services for DuPage County 211 Heart of Illinois: Provides 211 services for Fulton, Marshall, Peoria, Putnam, Rock Island, Stark, Tazewell, and Woodford counties. 211 Lake County: Provides 211 services for Lake County 211 Metro Chicago: Provides 211 services for Cook County 211 PATH: Provides crisis and information and referral assistance for counties of Alexander, Clark, Crawford, Douglas, Edgar, Ford, Franklin, Gallatin, Hamilton, Hardin, Iroquois, Jackson, Jefferson, Johnson, Kankakee, Knox, LaSalle, Livingston, Marion, Massac, Perry, Pope, Pulaski, Saline, Union, Washington, Wayne, White, Will, and Williams. - Phone: (800)834-0587 211 Southwestern Illinois: Provides 211 services for Saint Louis County in Illinois and Missouri counties of Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph, and Saint Clair - Phone: (800)427-4626

Websites to find a 2-1-1 information and referral service throughout the United States and Canada - United States: www.211.org/about-us/your-local-211 email [email protected] - Canada: https://211.ca/ email [email protected]

Provides free, confidential, 24/7/365 information and referrals for health and human services in Minnesota. Callers access a database of over 40,000 programs that cover housing, employment, transportation, health services, and elder care. During emergencies or disasters, 211 also coordinates with local agencies to provide timely information and support throughout the recovery process.