Automated main phone line and self-service system to route clients to a Human Service Representative to: - Get forms for health care programs, Cash Assistance, Food Support or Emergency Assistance - Get information about their case file, such as status of programs, forms or verifications that have been received, issuance of benefits, and proof of benefits - Report changes, such as address change, new baby, income change, and/or someone moving in or out of current residence

Automated main phone line and self-service phone system to route clients to a Human Service Representative to: - Get forms for health care programs, Cash Assistance, Food Support, or Emergency Assistance - Get information about their case file, such as status of programs, forms or verifications that have been received, issuance of benefits, and proof of benefits - Report changes, such as address change, new baby, income change, and/or someone moving in or out of current residence

Provides triage services for situations as needed and reviews county case information. Services include: - Assistance with housing and basic needs - Community Collaborative Fund: Initial assessment for households at risk of homelessness. Individuals must have been denied by the Saint Louis County EGA or EA program, or have already used EGA/EA within the last 18 months. ESG (Emergency Solutions Grant) funds are determined to be used for rent, rental deposit, mortgage, or utilities. NOTE: There is currently no funding at this time. - Forms and certificate assistance for county programs such as SNAP, WIC, EGA/EA, GA, child care assistance, MFIP, Minnesota Supplemental Aid, or Housing Support. Also, follow up with issues regarding MNsure applications. - Referrals to community services, mental health, and chemical dependency services outside of Saint Louis County

Provides triage services for situations as needed and reviews county case information. Services include: - Assistance with housing and basic needs - Community Collaborative Fund: Initial assessment for households at risk of homelessness. Individuals must have been denied by the Saint Louis County EGA or EA program, or have already used EGA/EA within the last 18 months. ESG (Emergency Solutions Grant) funds are determined to be used for rent, rental deposit, mortgage, or utilities. NOTE: There is currently no funding at this time. - Forms and certificate assistance for county programs such as SNAP, WIC, EGA/EA, GA, child care assistance, MFIP, Minnesota Supplemental Aid, or Housing Support. Also, follow up with issues regarding MNsure applications. - Referrals to community services, mental health, and chemical dependency services outside of Saint Louis County