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Patient Call Center: (612)467-1100 Applying for and determining eligibility for VA health care benefits: Apply online or complete an Application for Health Care Benefits (Form 10-10EZ) and mail to Minneapolis VA Health Care System, Patient Access Center (17A1), One Veterans Drive, Minneapolis, MN 55417. (877)-222-VETS, 7 am - 7 pm Monday - Friday. Visit website for more information https://www.minneapolis.va.gov/patients/eligibility.asp or https://www.choose.va.gov/health/ Scheduling Appointments: Visit website for detailed information on how to make an appointment by phone or online https://www.minneapolis.va.gov/patients/appointments.asp. AudioCare provides the option to cancel, confirm, or reschedule an existing appointment 24 hours/7 days a week, (855)560-1721. Access to Care website provides information to help decide the best VA location to receive care, https://www.accesstocare.va.gov/ Lodging Options: There are several choices in overnight accommodation and transportation for patients or families of military service members being treated at the Minneapolis VA Medical Center. For assistance and complete information, call the Lodging Office (866)414-5058 ext. 4289 or (612)467-4289, 8 am - 4:30 pm Monday - Friday. Visit website for more information https://www.minneapolis.va.gov/visitors/visi_lodging.asp Veterans Health Identification Card (VHIC): The VHIC is issued only to veterans who are eligible for VA medical benefits and only for the purpose of identification and check-in for VA medical appointments. Veterans do not need a VA identification card to access VA health care. Visit the Eligibility & Enrollment Desk in the Flag Atrium near the main entrance, or call (877)222-8387. Advance Directives: A legal form that helps doctors and family members understand the patients wishes about medical and mental health care. Customer Service/Patient Advocates: Provides personal attention and works on behalf of veterans and their families and caregivers to address and resolve important issues related to individuals concerns and rights as a patient. Compliments, complaints or concerns about patient care quality and safety can be directed to Patient Advocates at (612)467-2106. Billing and Insurance: (866)347-2352 Release of Information: Processes requests for medical records and assists providers with completing forms for patients. The Release of Information Office is located in the basement between the center elevators and the outpatient elevators, room BR-105, across from the Blood Draw clinic, (612)467-1992, fax number is (612)467-2197. Caregiver Support Program: Caregiver Support Program (612)467-5405, Caregiver Support Line (855)260-3274, and Services For Family Caregivers of Veterans, Minneapolis (612)467-5405, Saint Cloud (320)252-1670 ext. 7283. Chaplain Service: Offers pastoral care and spiritual counseling to all patients, their families, and the hospital staff. Worships services are held every day of the week and Chaplains are available for individual visits, Chaplain Service Office, First Floor, Flag Atrium, (612)467-2027 ext. 31-2027, 8 am - 4:30 pm Monday - Friday. Community Care: Provides Veterans with local care in the community through approved non-VA medical providers for the Minneapolis VA Health Care System and VA Clinics. Veterans may be able to go to a non-VA provider using VA coverage for certain types of health services that are not provided by the VA, (612)467-6565 or (877)881-7618, 8:30 am - 3:30 pm Monday - Friday.

Offer resources, referrals, and support, including: Financial

• Access to free financial literacy materials and programs

• Emergency funds assistance through various organizations

• Personal financial counseling for service members

• Tax assistance

Home

• Connect with local veteran and community resources for homelessness support

• Home repair and maintenance assistance

Health and well-being

• Access to free drug and alcohol screening and classes for service members

• Childcare assistance

• Food insecurity support

• Provide information on a wide range of military-friendly counseling services and resources, including free non-medical counseling

• Tricare medical and dental insurance information

Education

• Connections with veteran services through Minnesota State schools

• Information on grants and scholarships for current service members, spouses, and children

• Military education benefits

Career

• Assistance in connecting with employment placement

• Connect to Employer Support of the Guard and Reserve (ESGR) for employer/employee legal support and employer/employee recognition

• Federal employment opportunities through USAJobs

• Hiring resources through the Minnesota Department of Employment and Economic Development

• Minnesota National Guard full-time job opportunities

Drop-in center that provides hospitality and assistance to people experiencing poverty, homelessness, and loneliness. Offers hygiene products, access to private showers and bathrooms, clothing (when available), meals, beverages, over the counter medication, and assistance in searching for resources. Additional services include:

• ACCESS/People Inc. (mental health outreach) site

• Arts enrichment and health/wellness classes

• Assistance in filling out forms and applications

• Guest computers available, with internet access

• Lockers for storage

• Outreach to veterans

• Socializing and hospitality, spiritual and emotional support

• Twin Cities Community voicemail site

?- Use of phone for local and long-distance calls

In partnership with the Minnesota Department of Veterans Affairs (MDVA), the CORE program offers casework, outreach, referral, and education. Behavioral Health Counseling:

• Deployment and reintegration support

• Diagnostic assessments

• Individuals and couple counseling

• Family counseling and support

• Trauma-focused Behavioral Therapy

Caregiver Support Respite:

• Caregiver coaching and counseling

• Classes and workshops to caregivers

• Emergency care planning

• Support groups

Case Management:

• Case management services to create a personalized plan identifying beneficial services and resources based on an individual's situation

Financial Counseling:

• Budget and financial counseling services

• Credit improvement

• Debt management

• Foreclosure prevention

• Homeownership

• Student loan counseling

Homeless Initiative:

• In a collaboration with Minnesota's Heading Home, staff work with homeless veterans to find solutions for short and long-term shelter

Veterans Support Groups:

• Men's veterans PTSD support group

• Women's support groups for family members of veterans

Offers services for veterans including:

• Behavioral health and counseling

• Caregiver support and respite

• Case management

• Financial counseling

• Home delivered nutritious meals

Offer resources, referrals, and support, including: Financial

• Access to free financial literacy materials and programs

• Emergency funds assistance through various organizations

• Personal financial counseling for service members

• Tax assistance

Home

• Connect with local veteran and community resources for homelessness support

• Home repair and maintenance assistance

Health and well-being

• Access to free drug and alcohol screening and classes for service members

• Childcare assistance

• Food insecurity support

• Provide information on a wide range of military-friendly counseling services and resources, including free non-medical counseling

• Tricare medical and dental insurance information

Education

• Connections with veteran services through Minnesota State schools

• Information on grants and scholarships for current service members, spouses, and children

• Military education benefits

Career

• Assistance in connecting with employment placement

• Connect to Employer Support of the Guard and Reserve (ESGR) for employer/employee legal support and employer/employee recognition

• Federal employment opportunities through USAJobs

• Hiring resources through the Minnesota Department of Employment and Economic Development

• Minnesota National Guard full-time job opportunities

• Assists veterans in applying for state and federal Department of Veterans Affairs benefits to include pension and compensation, healthcare, VA home loans, education benefits and CD treatment. - Assists veterans in completing paperwork for discharge upgrades and military record requests. - Provide program information relating to Agent Orange, radiation, asbestos, and chemical/biological exposures. - Provide transportation for veterans to and from VA medical appointments. - Assist veterans and their families in finding and maintaining adequate housing. - Coordinate with other support agencies as necessary to meet individual veteran needs.

Case managers are on-site to assist with accessing services such as housing, jobs, and education.

• Minnesota Assistance Council for Veterans assists with benefits counseling

• Housing referrals

• Employment services

Offer resources, referrals, and support, including: Financial

• Access to free financial literacy materials and programs

• Emergency funds assistance through various organizations

• Personal financial counseling for service members

• Tax assistance

Home

• Connect with local veteran and community resources for homelessness support

• Home repair and maintenance assistance

Health and well-being

• Access to free drug and alcohol screening and classes for service members

• Childcare assistance

• Food insecurity support

• Provide information on a wide range of military-friendly counseling services and resources, including free non-medical counseling

• Tricare medical and dental insurance information

Education

• Connections with veteran services through Minnesota State schools

• Information on grants and scholarships for current service members, spouses, and children

• Military education benefits

Career

• Assistance in connecting with employment placement

• Connect to Employer Support of the Guard and Reserve (ESGR) for employer/employee legal support and employer/employee recognition

• Federal employment opportunities through USAJobs

• Hiring resources through the Minnesota Department of Employment and Economic Development

• Minnesota National Guard full-time job opportunities

Resource line and website for military service members, veterans, and their families. Access free, confidential support and resources on a wide range of topics, including:

• Adoption and foster care

• Caregiver support

• Counseling services: Free, confidential counseling for service members, families, and survivors. Topics include stress, relationships, parenting, grief, and more

• Education and employment

• Family and Relationships: Resources for parenting, relocation, life transitions, bereavement, and more

• Financial and legal assistance

• Housing referrals

• Individualized consultations to support the move to civilian life

• Information on travel discounts, entertainment, and leisure activities for military families

• Mental health resources

• Military benefits information

• New-Mil Parent Support: Personalized guidance for expectant parents and families with children

• Peer support

• Special needs support

Offer resources, referrals, and support, including: Financial

• Access to free financial literacy materials and programs

• Emergency funds assistance through various organizations

• Personal financial counseling for service members

• Tax assistance

Home

• Connect with local veteran and community resources for homelessness support

• Home repair and maintenance assistance

Health and well-being

• Access to free drug and alcohol screening and classes for service members

• Childcare assistance

• Food insecurity support

• Provide information on a wide range of military-friendly counseling services and resources, including free non-medical counseling

• Tricare medical and dental insurance information

Education

• Connections with veteran services through Minnesota State schools

• Information on grants and scholarships for current service members, spouses, and children

• Military education benefits

Career

• Assistance in connecting with employment placement

• Connect to Employer Support of the Guard and Reserve (ESGR) for employer/employee legal support and employer/employee recognition

• Federal employment opportunities through USAJobs

• Hiring resources through the Minnesota Department of Employment and Economic Development

• Minnesota National Guard full-time job opportunities

• Military Veterans Organization Post home for veterans of:
• WWI
• WWII
• Korea
• Vietnam War
• Grenada
• Lebanon
• Panama
• Persian Gulf
• Active in the support of youth baseball, high school oratorical competition, Boy's State, Scouting, Scholarship programs, school patrols, etc.

Offer resources, referrals, and support, including: Financial

• Access to free financial literacy materials and programs

• Emergency funds assistance through various organizations

• Personal financial counseling for service members

• Tax assistance

Home

• Connect with local veteran and community resources for homelessness support

• Home repair and maintenance assistance

Health and well-being

• Access to free drug and alcohol screening and classes for service members

• Childcare assistance

• Food insecurity support

• Provide information on a wide range of military-friendly counseling services and resources, including free non-medical counseling

• Tricare medical and dental insurance information

Education

• Connections with veteran services through Minnesota State schools

• Information on grants and scholarships for current service members, spouses, and children

• Military education benefits

Career

• Assistance in connecting with employment placement

• Connect to Employer Support of the Guard and Reserve (ESGR) for employer/employee legal support and employer/employee recognition

• Federal employment opportunities through USAJobs

• Hiring resources through the Minnesota Department of Employment and Economic Development

• Minnesota National Guard full-time job opportunities

• Military Veterans Organization Post home for veterans of: - WWI, WWII, Korean War, Vietnam War, Lebanon/Grenada, Panama, Gulf War/War on Terrorism

• Active in the support of youth basesball, high school oratorical competition, Boy's State, Scouting, Scholarship programs, school patrols, etc.

Minor & Critical Home Repair

• A Brush with Kindness(ABWK)is an exterior home preservation program that provides painting, landscaping, weather stripping, and minor repair services for homeowners in need

• ABWK helps low-income homeowners, impacted by age, disability, and family circumstances, who struggle to maintain the exterior of their homes

• We use volunteers, sweat equity, and no interest loans to make repairs affordable, helping low-income homeowners continue to live independently and securely in their homes

• ABWK is a supplement to our core building program. It enables us to serve more families and increase volunteer opportunities

• We partner with Aitkin county veteran service office, the D.A.V and Veteran clubs.

A support center providing a safe and welcoming space where individuals can receive the help they need. Services offered may include:

• Mental Health Support: Offers direct access to trauma-informed therapy, crisis intervention, and assistance connecting to specialized community resources. Financial supports are provided at no cost to remove barriers to essential mental health care.

• Peer Support: A judgement-free environment designed for connection with others who share similar experiences

• Support Center Amenities: Spaces include the Gathering Grounds Coffee Bar, a gym, a lounge area, kitchen, an event center for community engagement, creative labs, and a conference room

• Therapeutic Studios: Dedicated woodworking and art studios that provide purpose-driven activities to help process trauma and build focus

Provides the following services:

• Financial assistance with rent, utilities, rent and utilities arrears, transportation, basic needs, food, application fees, time-limited housing subsidies, emergency shelter, household necessities, etc. NOTE: Financial assistance may vary and is not guaranteed for every applicant.

• Information and coordination related to public benefits, veterans' benefits, housing stability, employment, and legal issues

• In-House Services: Housing stability case management, rental subsidies, legal, employment, justice-involved coordination, healthcare navigation, landlord engagement, outreach, documentation specialist, financial coaching, and free voluntary representative payee services

• Assists veterans in applying for state and federal Department of Veterans Affairs benefits to include pension and compensation, healthcare, VA home loans, education benefits and CD treatment. - Assists veterans in completing paperwork for discharge upgrades and military record requests. - Provide program information relating to Agent Orange, radiation, asbestos, and chemical/biological exposures. - Provide transportation for veterans to and from VA medical appointments. - Assist veterans and their families in finding and maintaining adequate housing. - Coordinate with other support agencies as necessary to meet individual veteran needs.

Offer resources, referrals, and support, including: Financial

• Access to free financial literacy materials and programs

• Emergency funds assistance through various organizations

• Personal financial counseling for service members

• Tax assistance

Home

• Connect with local veteran and community resources for homelessness support

• Home repair and maintenance assistance

Health and well-being

• Access to free drug and alcohol screening and classes for service members

• Childcare assistance

• Food insecurity support

• Provide information on a wide range of military-friendly counseling services and resources, including free non-medical counseling

• Tricare medical and dental insurance information

Education

• Connections with veteran services through Minnesota State schools

• Information on grants and scholarships for current service members, spouses, and children

• Military education benefits

Career

• Assistance in connecting with employment placement

• Connect to Employer Support of the Guard and Reserve (ESGR) for employer/employee legal support and employer/employee recognition

• Federal employment opportunities through USAJobs

• Hiring resources through the Minnesota Department of Employment and Economic Development

• Minnesota National Guard full-time job opportunities

Offers a confidential and anonymous peer support line for the entire military community to help address challenges before they escalate into a crisis, have questions about themselves, a friend, a loved one, or need to talk confidentially. Services include:

• Connection to a peer who is a veteran or a member of the military community

• Help finding resources and solutions

• Individuals remain connected and engaged after initial contact, as long as it takes, until the issue is resolved

• Provides active listening skills, understanding, and support

NOTE: Not a crisis support line

Offer resources, referrals, and support, including: Financial

• Access to free financial literacy materials and programs

• Emergency funds assistance through various organizations

• Personal financial counseling for service members

• Tax assistance

Home

• Connect with local veteran and community resources for homelessness support

• Home repair and maintenance assistance

Health and well-being

• Access to free drug and alcohol screening and classes for service members

• Childcare assistance

• Food insecurity support

• Provide information on a wide range of military-friendly counseling services and resources, including free non-medical counseling

• Tricare medical and dental insurance information

Education

• Connections with veteran services through Minnesota State schools

• Information on grants and scholarships for current service members, spouses, and children

• Military education benefits

Career

• Assistance in connecting with employment placement

• Connect to Employer Support of the Guard and Reserve (ESGR) for employer/employee legal support and employer/employee recognition

• Federal employment opportunities through USAJobs

• Hiring resources through the Minnesota Department of Employment and Economic Development

• Minnesota National Guard full-time job opportunities

Offers a military help line exclusively for current members and veterans of the military and their families. Service members or eligible family members stationed in the United States or overseas, they can also access the help line, based on their telephone operator or using the Defense Switched Network (DSN). The help line provides:

• Assistance with immigration-related information

• Checking the status of military member's Form N-400 Application for Naturalization

• Notifying a new mailing address or duty station

• Obtaining posthumous citizenship for a deceased member of the U.S. armed forces

• Offers information about naturalization through military service under special provisions of the Immigration and Nationality Act (INA)

• Provides information for immediate relatives of the United States armed forces member who died from combat-related injuries while on active duty for certain survivor immigration benefits, including citizenship

• Submitting an application for expedited processing of military N-400 and N-600 applications

Provides the following services:

• Financial assistance with rent, utilities, rent and utilities arrears, transportation, basic needs, food, application fees, time-limited housing subsidies, emergency shelter, household necessities, etc. NOTE: Financial assistance may vary and is not guaranteed for every applicant.

• Information and coordination related to public benefits, veterans' benefits, housing stability, employment, and legal issues

• In-House Services: Housing stability case management, rental subsidies, legal, employment, justice-involved coordination, healthcare navigation, landlord engagement, outreach, documentation specialist, financial coaching, and free voluntary representative payee services

Provides the following services:

• Financial assistance with rent, utilities, rent and utilities arrears, transportation, basic needs, food, application fees, time-limited housing subsidies, emergency shelter, household necessities, etc. NOTE: Financial assistance may vary and is not guaranteed for every applicant.

• Information and coordination related to public benefits, veterans' benefits, housing stability, employment, and legal issues

• In-House Services: Housing stability case management, rental subsidies, legal, employment, justice-involved coordination, healthcare navigation, landlord engagement, outreach, documentation specialist, financial coaching, and free voluntary representative payee services

Deployment Services

• Coping With Deployments Course: Spouses, parents, siblings and significant others learn skill-building techniques that help them respond to the challenges of the deployment cycle

• Mind-Body Workshops: Offer an alternative method of healing that engages both the mind and body to address common stress reactions that occur within military families and communities

• Post-Deployment Support Resources: Information and workshops to help families re-adjust to being together after a loved one's deployment

• Pre-Deployment Preparedness Tool for Family Members: Makes sure families are prepared with information they may need throughout the deployment

• Reconnection Workshops: Enhance the likelihood of positive reconnections among family members and successful re-engagement of service members and veteran in civilian life

Emergency Communications?

• The American Red Cross independently verifies an emergency, enabling the service member's commander to make an educated decision regarding emergency leave and then provides transportation assistance and/or financial assistance if needed

Financial Assistance?

• The American Red Cross works in partnership with Military Aid Societies to provide financial assistance which includes funds for emergency travel, burial of a loved one, emergency food and shelter, etc. Aid Societies determine the financial assistance package that will be offered - a grant or loan. The Red Cross is the mechanism to expedite access to these financial resources.

Information and Referral Services?

• Offers confidential services to all members of the military, veterans and their families by connecting them with local, state and national resources through the network of American Red Cross chapters. Local chapters develop and maintain relationships with community partners. Military families rely on the local chapter to help them identify their needs and connect them to the most appropriate chapter and community resources. These services range from responding to emergency needs for food, clothing and shelter; referrals to counseling services (e.g. financial, legal, mental health, etc.); respite care for caregivers; and other resources.

Military and Veteran Caregiver Network?

• Peers engage to exchange experiences, empathy, education and encouragement

• Connect Online: Connect with caregivers in a secure, custom, peer-moderated online community

• Share With a Mentor: Share with caregivers in an understanding, one-on-one, peer mentor relationship

• Join a Support Group: Join caregivers in confidential, peer-facilitated support groups in the community and online

Veteran Services?

• Veterans Claims for Benefits: Assists veterans and their families in preparing, developing and obtaining evidence to support applicants' claims for veterans' benefits. Also assists claimants seeking to appeal to the Board of Veterans' Appeals (BVA).