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Helps service members, veterans, survivors, and their families navigate the Veterans Administration benefits system. Members are assigned a Veteran Service Representative based on their location. A Veteran Service Representative may assist with the following: - Access benefits to disability compensation, pensions, survivors' pension, and other benefits. Must be temporarily disabled and unable to work for at least 30 days to be eligible for disability compensation. - Enroll in Veterans Health Administration (VHA) health care for medical, dental, emergency hospital care, nursing home benefits, and long-term care - Find mental health resources, military sexual trauma resources, mobile crisis teams, emergency suicide care, and treatment - Obtain military treatment and medical health records - Obtain burial benefits for veterans and eligible family members in federal, state, or private cemeteries - Request military discharge papers - Resolve and find resources such as housing assistance, homelessness, chemical health, and co-occurring disorders

Provides transportation for area Vets to VA Hospital or clinic in Minneapolis or St. Cloud. Rides scheduled in advance on a first come, first serve basis. Wives of Vets may ride along when room exists and utilize van to visit husbands at the VAMC. Printed schedules can be obtained from Veterans Services at 218-327-2858. Also available at VFW and American Legion Posts.

The following are benefits and services that veterans and dependents may be entitled to through federal and state programs: Federal Benefits (US Department of Veterans Affairs) Service Connected Disability Compensation Non-service Connected Disability Pension Dependency and indemnity Compensation (DIV) Chemical Dependency Treatment Education benefits Vocational Rehabilitation VA Home Loans Burial benefits Medical Care at VA Hospitals Agent Orange benefits State Benefits (Minnesota Department of Veteran Affairs) Temporary financial assistance (short term disability) Dental and Optical assistance State veteran's homes (nursing home and domiciliary care) Veterans and war orphans education benefits Veterans preference advocacy State veterans' cemetery (Little Falls, MN)

Patient Call Center: (612)467-1100 Applying for and determining eligibility for VA health care benefits: Apply online or complete an Application for Health Care Benefits (Form 10-10EZ) and mail to Minneapolis VA Health Care System, Patient Access Center (17A1), One Veterans Drive, Minneapolis, MN 55417. (877)-222-VETS, 7 am - 7 pm Monday - Friday. Visit website for more information https://www.minneapolis.va.gov/patients/eligibility.asp or https://www.choose.va.gov/health/ Scheduling Appointments: Visit website for detailed information on how to make an appointment by phone or online https://www.minneapolis.va.gov/patients/appointments.asp. AudioCare provides the option to cancel, confirm, or reschedule an existing appointment 24 hours/7 days a week, (855)560-1721. Access to Care website provides information to help decide the best VA location to receive care, https://www.accesstocare.va.gov/ Lodging Options: There are several choices in overnight accommodation and transportation for patients or families of military service members being treated at the Minneapolis VA Medical Center. For assistance and complete information, call the Lodging Office (866)414-5058 ext. 4289 or (612)467-4289, 8 am - 4:30 pm Monday - Friday. Visit website for more information https://www.minneapolis.va.gov/visitors/visi_lodging.asp Veterans Health Identification Card (VHIC): The VHIC is issued only to veterans who are eligible for VA medical benefits and only for the purpose of identification and check-in for VA medical appointments. Veterans do not need a VA identification card to access VA health care. Visit the Eligibility & Enrollment Desk in the Flag Atrium near the main entrance, or call (877)222-8387. Advance Directives: A legal form that helps doctors and family members understand the patients wishes about medical and mental health care. Customer Service/Patient Advocates: Provides personal attention and works on behalf of veterans and their families and caregivers to address and resolve important issues related to individuals concerns and rights as a patient. Compliments, complaints or concerns about patient care quality and safety can be directed to Patient Advocates at (612)467-2106. Billing and Insurance: (866)347-2352 Release of Information: Processes requests for medical records and assists providers with completing forms for patients. The Release of Information Office is located in the basement between the center elevators and the outpatient elevators, room BR-105, across from the Blood Draw clinic, (612)467-1992, fax number is (612)467-2197. Caregiver Support Program: Caregiver Support Program (612)467-5405, Caregiver Support Line (855)260-3274, and Services For Family Caregivers of Veterans, Minneapolis (612)467-5405, Saint Cloud (320)252-1670 ext. 7283. Chaplain Service: Offers pastoral care and spiritual counseling to all patients, their families, and the hospital staff. Worships services are held every day of the week and Chaplains are available for individual visits, Chaplain Service Office, First Floor, Flag Atrium, (612)467-2027 ext. 31-2027, 8 am - 4:30 pm Monday - Friday. Community Care: Provides Veterans with local care in the community through approved non-VA medical providers for the Minneapolis VA Health Care System and VA Clinics. Veterans may be able to go to a non-VA provider using VA coverage for certain types of health services that are not provided by the VA, (612)467-6565 or (877)881-7618, 8:30 am - 3:30 pm Monday - Friday.

Pear Lake provides Residential MI/CD Treatment for adult women. Our 90 day, three-phase program, will address the needs of our clients by providing treatment for substance abuse and mental health issues concurrently. - Group therapy and one-to-one sessions (15 hours per week) - Recovery Coach' Services begin in phase III, and will continue after discharge - On-Site mental health professional for MH therapy and diagnostic assessments - CNP available for medical appointments and medication management services

Service all claims with US Department of Veterans Affairs and the Minnesota Department of Veterans Affairs: - Pensions - Compensation - Education and training - Vocational rehabilitation - Home Loan Guarantees - Life insurance - Benefits for survivors - Burial benefits - Health care benefits - Federal benefits - Minnesota Department benefits - Dental - Optical - Emergency medical and educational

- Assists veterans in applying for state and federal Department of Veterans Affairs benefits to include pension and compensation, health care, VA home loans, education benefits and CD treatment. - Assists veterans in completing paperwork for discharge upgrades and military record requests. - Provide program information relating to Agent Orange radiation, asbestos and chemical/biological exposures - Provide transportation for veterans to and from VA medical appointments - Assist veterans and their families in finding and maintaining adequate housing. - Coordinate with other support agencies as necessary to meet individual veteran needs.

- Assists veterans and dependents in obtaining state and federal benefits based on eligibility - Provides rides to veterans, e.g. appointments at Veteran's Administration in Minneapolis - Home visits for homebound or nursing home residents

Advise and assist all veterans and their dependents with all state and federal veterans benefits: Disability, Social Security including: - Alcohol dependency treatment - Burial benefits - Service-connected disability compensation - Dental treatment - Disability insurance - Discharge reviews - Death benefits - Domiciliary care - Death benefits - Drug dependency treatment - Education and training - Financial assistance - G.I. Bill educational training - G.I. Life Insurance - Home loan guaranteed by the U.S.D.V.A. - Outpatient medical care - Non-service connected disability pension - Survivors and dependents education - Vocational rehabilitation for disabled

Veterans organization that provides funeral services, presenting flags, financial assistance to injured veterans, hospitalized veterans.

A support center providing a safe and welcoming space where individuals can receive the help they need. Services offered may include: - Mental Health Support: Offers direct access to trauma-informed therapy, crisis intervention, and assistance connecting to specialized community resources. Financial supports are provided at no cost to remove barriers to essential mental health care. - Peer Support: A judgement-free environment designed for connection with others who share similar experiences - Support Center Amenities: Spaces include the Gathering Grounds Coffee Bar, a gym, a lounge area, kitchen, an event center for community engagement, creative labs, and a conference room - Therapeutic Studios: Dedicated woodworking and art studios that provide purpose-driven activities to help process trauma and build focus

Case managers are on-site to assist with accessing services such as housing, jobs, and education. - Minnesota Assistance Council for Veterans assists with benefits counseling - Housing referrals - Employment services

Veterans Home, funerals, color guard, parades and financial and social assistance to veterans. Transportation of veterans to VA hospitals.

Provides primary and specialty care services including: - Behavioral health - Diabetes treatment - Family medicine - Internal medicine - Nutritional health - Lungs and breathing treatments - Pharmacy - Smoking and tobacco cessation - Telehealth - Women veteran care

- Military Veterans Organization Post home for veterans of: - WWI, WWII, Korean War, Vietnam War, Lebanon/Grenada, Panama, Gulf War/War on Terrorism - Active in the support of youth basesball, high school oratorical competition, Boy's State, Scouting, Scholarship programs, school patrols, etc.

- Military Veterans Organization Post home for veterans of: - WWI - WWII - Korea - Vietnam War - Grenada - Lebanon - Panama - Persian Gulf - Active in the support of youth baseball, high school oratorical competition, Boy's State, Scouting, Scholarship programs, school patrols, etc.

Minor & Critical Home Repair - Home Preservation is an exterior home preservation program that provides painting, landscaping, and minor repair services for homeowners in need - Home Preservation helps low-income homeowners, impacted by age, disability, and family circumstances, who struggle to maintain the exterior of their homes - We use volunteers, sweat equity, and no interest loans to make repairs affordable, helping low-income homeowners continue to live independently and securely in their homes - Home Preservation is a supplement to our core building program. It enables us to serve more families and increase volunteer opportunities.

- Assists veterans in applying for state and federal Department of Veterans Affairs benefits to include pension and compensation, healthcare, VA home loans, education benefits and CD treatment. - Assists veterans in completing paperwork for discharge upgrades and military record requests. - Provide program information relating to Agent Orange, radiation, asbestos, and chemical/biological exposures. - Provide transportation for veterans to and from VA medical appointments. - Assist veterans and their families in finding and maintaining adequate housing. - Coordinate with other support agencies as necessary to meet individual veteran needs.

The Veterans Support Emergency Fund provides crisis support to veterans and their families. Up to $1000 per year/household, if eligible.

Veterans clinic Provides the following services: - Mental health care - Nutrition, food, and dietary care - Primary care - Physical therapy, Occupational and kinesiotherapy - Pharmacy - Radiology - Social work - Telehealth - Woman Veteran care - Weight management

Information line staffed by specialists answering questions, providing resources and referral to government offices, and/or research the request of the inquirer. Frequently requested information is available by phone recordings 24 hours/7 days a week. U.S. Government services and information include: - Apply for passports or renew a passport - Consumer issues on when services go wrong, purchases, and how to be a safe consumer - Disability programs and services - Disaster and emergencies on how to prepare for, and recover from disasters - Education programs including primary, secondary, and higher education - Government agencies and elected officials within federal, state, and local government - Government benefits, grants, and loans - Health resources from the government - Housing resources - Jobs and unemployment - Laws and legal issues on reporting, research U.S. laws, and file a complaint against the government - Military and veteran programs - Money and taxes - Questions about U.S., programs and most requested facts - Small business startup, get financing help and more - Travel and immigration information - Voting and elections on common questions and processes

Advise and assist all veterans and their dependents with all state and federal veterans benefits: - VA Health Care benefit application/updates - VBA Service-connected disability compensation - VA Vocational rehabilitation - VBA Non-service connected disability pension - VBA Death benefits - VBA Burial benefits - VBA Survivors and dependents education - VA / Post 9/11 G.I. Bill education - VA Life Insurance - VA Home Loan Guaranty program - Military Discharge Record reviews - MN Dept of Veterans Affairs Dental/Optical grants - MN Dept of Veterans Affairs Subsistence Financial assistance - Drug/Alcohol dependency assessment/treatment referral

- Assists veterans in applying for state and federal Department of Veterans Affairs benefits to include pension and compensation, Healthcare, VA home loans, education benefits and CD treatment. - Assists veterans in completing paperwork for discharge upgrades and military record requests. - Provide program information relating to Agent Orange, radiation, asbestos, and chemical/biological exposures. - Provide transportation for veterans to and from VA medical appointments. - Assist veterans and their families in finding and maintaining adequate housing. - Coordinate with other support agencies as necessary to meet individual veteran needs.

Drop-in center that provides hospitality and assistance to people experiencing poverty, homelessness, and loneliness. Offers hygiene products, access to private showers and bathrooms, clothing (when available), meals, beverages, over the counter medication, and assistance in searching for resources. Additional services include: - ACCESS/People Inc. (mental health outreach) site - Arts enrichment and health/wellness classes - Assistance in filling out forms and applications - Guest computers available, with internet access - Lockers for storage - Outreach to veterans - Socializing and hospitality, spiritual and emotional support - Twin Cities Community voicemail site ?- Use of phone for local and long-distance calls

Advise and assist all veterans and their dependents with all state and federal veterans benefits: Disability, Social Security including: - Alcohol dependency treatment - Burial benefits - Service-connected disability compensation - Dental treatment - Disability insurance - Discharge reviews - Death benefits - Domiciliary care - Death benefits - Drug dependency treatment - Education and training - Financial assistance - G.I. Bill educational training - G.I. Life Insurance - Home loan guaranteed by the U.S.D.V.A. - Outpatient medical care - Non-service connected disability pension - Survivors and dependents education - Vocational rehabilitation for disabled