Provides legal representation on issues related to: - Benefits - Custody - Family law matters - Housing - Immigration - Orders for protection May help with the following for victims of human trafficking: - Expungements - Housing - HROs ?- OFPs - Other civil legal problems - Public benefit issues

Mental health services with a specialty in serving children and adolescents and their families on issues of: - ADHD - Anger management - Chemical abuse - Divorce, separation - Family Relationships - Parenting - Runaways - Sever and persistent mental illness - Sexual identity - Violence

Provide assistance, investigate, and/or intervene on behalf of vulnerable adults who are unable to act on their own behalf, manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment. Services may include: - Accept reports of abuse - Authorization for medical treatment - Consultation to individuals who suspect abuse - Removal of the individual to safer surroundings - Services necessary to remove the conditions which have created a threat to life. NOTE: Complaints, questions, or concerns involving incidents in facilities licensed by the Health Department; such as, hospitals, nursing homes, boarding care homes, supervised living facilities, assisted living and home health agencies can be referred to the MN Office of Health Facility Complaints at 651-201-4201 or toll-free at 800-369-7994.

Confidential assistance: - Accompaniment during the court process - Focuses on shifting legal and protective responsibility away from victims of domestic violence to the criminal justice system and provides options and accountability for those who are abusive - Information and referral to legal, medical, and social service agencies - Provides immediate intervention and coordination with law enforcement to assist victims at times of crisis - Offers accompaniment through the justice system and strives to keep victims informed

To make a report: All reports must be made through 9-1-1 as they keep track of the squads and dispatch them. If it is not an emergency, state that immediately to the 9-1-1 operator. This includes parking problems and noise problems. - Crime Scene Unit - CSU evidence: (218)730-5120 - Development, training, and recruiting: (218)730-5040 - Domestic violence response team - DVRT: (218)730-5260 - Licensing/permits: (218)730-5421 - Parking tickets: pay tickets (866)558-1419,online, or in person at Ground Floor of City Hall, 411 West 1st Street, Duluth - Police Records Office: (218)730-5590 or [email protected] - Property and Evidence unit: (328)730-5130 - Property and Financial Crimes: (218)730-5750 - Purchasing and Billing: (218)730-5424 - Sex Crimes, Abuse, and Neglect - SCAN Unit: (218)730-5070 - Special Investigations Unit - SIU, Drugs and Vice Crimes: (218)730-5750 - Tip Line: (218)730-5020 - Violent Crimes Unit - VCU (murders, assaults, robberies): (218)730-5050

Support groups for women and their children who have experienced or are currently experiencing physical or emotional abuse

Provides support services to victims and survivors of domestic violence, sexual assault, and child abuse. The center also works with children who have witnessed abuse. Additional services include: - Advocacy and follow-up support - Court accompaniment - Crisis information - Education programs - Information and referral - Intake assessments for coordinated entry housing programs - Order for protection and harassment restraining - Order filling assistance - Reparations assistance - Safety planning - Support groups Also accepts donations of cell phones and inkjet cartridges. Cell phones are offered to individuals who have experienced domestic violence or sexual assault so they may place emergency (911) phone calls. Other cell phones and inkjet cartridges are mailed to a company that recycles the phones and in turn, donates to Crisis Resource Center of Steele County.

A safe and secure shelter provides a 12-bed facility in a healing environment for young women and girls being sexually exploited and trafficked. Services include health care, mental and chemical health services, on-site education, advocacy, and family reunification when appropriate. The program generally lasts about 6 to 12 months.

Investigates and assesses all reports of child abuse and neglect

Individual, couple, and family counseling and therapy for children, adolescents, and adults including counseling for: - Anger issues - Anxiety and depression - Bereavement/grief - Cognitive behavioral therapy - DBT group therapy and skills development - Domestic violence - Geriatric - Health problems - Marriage - Premarital - Psychological assessment and testing - Psychiatric disorder - Persons diagnosed with a serious and persistent mental illness - Sexual abuse victims and perpetrators - Terminal illness

Providing the following services for women who have been battered emotionally, psychologically, sexually, and/or physically by their significant partner - Support and advocacy - Assistance at the hospital following a 911 or crisis call - Individual or group support - Information on filing an Order For Protection (OFP) or Harassment Restraining Order (HRO) - Court assistance - Safety planning - Emergency safe housing - Exploring housing & financial aid options - Obtaining emergency food, clothing or household items - Prevention/early intervention education, or other help as may be needed

Provides assistance, investigates, and/or intervenes on behalf of vulnerable adults who are unable to act on their own behalf, manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect, or abandonment. Services may include: - Authorization for medical treatment - Consultation to individuals who suspect abuse - Removal of the individual to safer surroundings - Services necessary to remove the conditions which have created a threat to life ?NOTE: Complaints, questions, or concerns involving incidents in facilities licensed by the Health Department - such as hospitals, nursing homes, boarding care homes, supervised living facilities, and assisted living and home health agencies - can be referred to the MN Office of Health Facility Complaints at (651)201-4201 or toll-free at (800)369-7994.

Services include: - Personal safety planning - Assistance with finding safe (shelter) housing - Transportation to court, safety, and medical care - Orders for Protection and harassment restraining orders - Attendance at court appearances resulting from domestic assault in Hennepin County - Assistance with lock changes, food, shelter and phone reconnection/repair, window and door repair due to assault

Provides investigation and intervention services on behalf of vulnerable adults who are unable to act on their own behalf, manage their own affairs, or who are in immediate danger of abuse. Types of abuse may be physical, emotional, sexual abuse, unsafe or hazardous living conditions, exploitation, neglect, or abandonment. Services include: - Taking reports and investigates abuse and/or maltreatment - Removal of the individual to safer surroundings - Services necessary to remove the conditions which have created a threat to life NOTE: Complaints, questions, or concerns involving incidents in facilities licensed by the Health Department, such as hospitals, nursing homes, boarding care homes, supervised living facilities, assisted living, and home health agencies can be referred to the Minnesota Board on Aging Ombudsman for Long Term Care.

Provides crisis services for victims of domestic violence, sexual assault, stalking, human trafficking, child abuse and neglect: ?- Case management - Crisis hotline - In person crisis counseling - Shelter services for women and their children - Accepts donations of cell phones to be reprogrammed into 9-1-1 phones Weekly support group meetings are offered for adult victims and survivors of abuse, both clients and the community. Support groups include: - Women's Support Group - Men's Support Group ?- LGBTQ Support Group

Individuals can talk to an attorney about victimization. The attorney advises the individual about orders for protection (domestic violence), harassment orders and more.

Provide investigation and intervention services on behalf of vulnerable adults who are unable to act on their own behalf, manage their own affairs, or who are in immediate danger of abuse. Types of abuse may be physical, emotional, sexual abuse, unsafe or hazardous living conditions, exploitation, neglect, or abandonment. Services include: - Taking reports and investigating abuse and/or maltreatment - Removal of the individual to safer surroundings - Services necessary to remove the conditions which have created a threat to life NOTE: Complaints, questions, or concerns involving incidents in facilities licensed by the Heatlh Department, such as hospitals, nursing homes, boarding care homes, supervised living facilities assisted living, and home health agencies can be referred to the Minnesota Board of Aging Ombudsman for Long-Term Care.

- Provides advocacy services for Korean women in domestic violence, victims of human trafficking, and related issues surrounding domestic violence - Counseling services for gambling, domestic abuse, parenting, chemical dependency, and anger management issues

Provides assistance with: - Understanding the legal process and court procedures in a criminal matter - Understanding and exercising victims' rights - Seeking restitution for economic loss or harm resulting from crime - Information about proposed settlement offers and pre-trial diversion programs - Referrals to other agencies providing victim services - Explaining Order for Protection and Harassment Restraining Order application process - Assistance to witnesses testifying in court hearings and trials

Handles all animal complaints by enforcing all animal control ordinances for city of Minneapolis and dispersing wardens on patrol to proper area of activity. Keeps animals impounded available for five full days to be reclaimed by their owners. Pick-up services offered for: - Cats: Only if they are live trapped or otherwise contained - Wild animals: Only if they are injured/sick - Dead animal pick up Additional services: - Handles routine neglect cases and acts of animal cruelty - Provides adoption of dogs, cats, and small animals at the shelter - Investigates dog bites and quarantine services enforced for rabies - Sells licenses for dogs and cats, dog park permits, and other animal permits - Approves special permits for events involving hooved animals and animals wild by nature - Monitors licensed pet shops in Minneapolis - Investigates crimes against animals - Volunteer program - Works closely with health agencies to control zoonotic (disease that can be passed between animals and humans) diseases Works with Minneapolis Police to allow: - Domestic violence victims to board their pets at the Animal Control facility for five days at no cost - Police officers to bring in the pets of domestic violence victims - Enforces all animal care and protection state and local codes and statutes

Provides crisis counseling, advocacy services, and safety planning and education for children and young adults ages 4 - 18 who have been abused or witnessed violence. This program also travels to local schools, educating children on healthy communication skills, setting healthy boundaries, and improving self-esteem.

Provide assistance, investigate, and/or intervene on behalf of vulnerable adults who are unable to act on their own behalf, manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment. Services may include: - Accept reports of abuse - Authorization for medical treatment - Consultation to individuals who suspect abuse - Removal of the individual to safer surroundings - Services necessary to remove the conditions which have created a threat to life NOTE: Complaints, questions, or concerns involving incidents in facilities licensed by the Health Department; such as, hospitals, nursing homes, boarding care homes, supervised living facilities, assisted living and home health agencies can be referred to the MN Office of Health Facility Complaints at 651-201-4201 or toll-free at 800-369-7994.

One-stop service center for victims and survivors of domestic violence that is staffed by a collaborative of 18 agencies that provide legal advocacy services at court. Available services may include: - Crisis intervention and personal advocacy - Legal advocacy - Legal consultation and representation - Law enforcement investigation and prosecution of offenders - Order for Protection writing/filing - Referral to shelter, permanent and transitional housing, employment, personal counseling, safe child visitation services, and other community partners - Supervised play for children while the parent/guardian is accessing services After hours or on the weekends, individuals should call the Saint Paul Domestic Abuse Intervention Project. See separate listing.

Assistance for immigrant women who need help understanding and finding resources to adjust to life in Minnesota, including food and housing, daycare, employment, and legal advocacy.

Outpatient mental health care clinic providing couples, individual, and family counseling with a Christian perspective. Specific areas include: - Adolescent/youth counseling - Anger management - Bereavement/grief counseling - Child guidance - Couples counseling - Crime victim counseling - Cultural transition counseling - Disability counseling - Divorce counseling - Employment transition/retirement counseling - Family violence counseling including adult incest survivors, child abuse counseling, elder abuse counseling, parent abuse counseling, and spousal abuse counseling - Gambling counseling - Geriatric counseling - Health problems counseling - Marriage counseling - Overspenders counseling - Parent counseling - Post abortion counseling - Postpartum counseling - Premarital counseling - Psychiatric disorder counseling - Sexual assault counseling for adults and children - Sexuality counseling - Terminal illness counseling