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Offers a 24-hour crisis and resource information line that provides support services to victims of domestic violence, concerned family, friends, and partner agencies.

Offers several trainings and webinars year-round on the Duluth Model, the most widely replicated intervention program used worldwide to respond to and prevent crimes of domestic violence. Trainings are offered live-stream via Zoom, and in-person by contract; see website for schedule and individual course information. Trainings are designed for professionals involved in domestic violence intervention and interested community members.​

Offers a 24-hour crisis and resource information line that provides support services to victims of domestic violence, concerned family, friends, and partner agencies.

Handles all animal complaints by enforcing all animal control ordinances for city of Minneapolis and dispersing wardens on patrol to proper area of activity. Keeps animals impounded available for five full days to be reclaimed by their owners. Pick-up services offered for:

- Cats: Only if they are live trapped or otherwise contained

- Wild animals: Only if they are injured/sick

- Dead animal pick up Additional services:

- Handles routine neglect cases and acts of animal cruelty

- Provides adoption of dogs, cats, and small animals at the shelter

- Investigates dog bites and quarantine services enforced for rabies

- Sells licenses for dogs and cats, dog park permits, and other animal permits

- Approves special permits for events involving hooved animals and animals wild by nature

- Monitors licensed pet shops in Minneapolis

- Investigates crimes against animals

- Volunteer program

- Works closely with health agencies to control zoonotic (disease that can be passed between animals and humans) diseases Works with Minneapolis Police to allow:

- Domestic violence victims to board their pets at the Animal Control facility for five days at no cost

- Police officers to bring in the pets of domestic violence victims

- Enforces all animal care and protection state and local codes and statutes

Drop-in center for those whose lives have been affected by sexual or domestic violence:

- 24-hour support and advocacy

- Community education, violence prevention, and protection planning

- Connections to temporary emergency safe housing

- Information and resource materials to help navigate options

- Legal advocacy and assistance with Orders for Protection or Harassment Restraining Orders

- Safety planning and resource referrals

- Supportive counseling and accompaniment to court or medical appointments