Handles a variety of customer inquiries from tax to recording to assessment. Automated service requires customer to have a parcel identification number (PIN) for access.

- Calculates and collects state deed tax, mortgage registration tax, and reviews certificates of real estate value - Handles land combinations; name/address changes; splits to property and the vacation of roads and land; and annexations - Maintains property tax files

The Department of Revenue offers assistance to taxpayers to help them to fulfill their tax liabilities and to receive any credits that may be available to them. Taxpayers can visit website to get information for all tax types including forms, fact sheets, free tax preparation locations, and contact information. Business Assistance: - Answers to questions regarding sales tax, corporate taxes and withholding - Phone: (651)282-5225 Collections: - Answers to questions regarding delinquent taxes and payment options. - Phone: (651)556-3003 within the metro area or (800)657-3909 outside the metro area (English, Hmong and Spanish) Income Tax Assistance: - Answers to questions regarding Minnesota income taxes, renter and homeowner property tax refunds, credits (such as the Minnesota Working Family Credit and the K-12 Education credit) and billing. Assistance to members of the military to claim the Credit for Military Service in a Combat Zone - Phone: (651)296-3781 within the metro area or (800)652-9094 outside the metro area. One-Time Tax Rebate Payments: - Individuals eligible for the rebate but did not receive it by October, review the eligibility requirements on the Department of Revenue website. For individuals eligible for a payment, a customer assistance representative can look into their situation - Phone: (651)565-6595 - Email: [email protected]. Senior Citizens Property Tax Deferral Program: - Allows real estate taxes to be deferred until the sale of the home or the death of the homeowners. Applicants must be at least 65, meet income guidelines, own the home, and have lived in the home for at least 15 years. If property taxes exceed 3% of the applicant's net income, the remainder is converted into a low-interest loan that becomes a lien on the property. The program will begin the year after application is made to the program. Any tax refunds or rebates will be applied to the deferred tax total. To apply, submit Form CR-SCD, available at each county auditor's office or online. - Phone: (651)556-4803. Taxpayer Rights Advocate: - Representation of taxpayer interests and rights amid grievances with the Department of Revenue. The advocate can also provide input to policy changes on issues that adversely affect taxpayers. - Phone: (651)556-6013 or (855)452-0767- Tax Fraud Tip Line: - Phone: (651)297-5195 within the metro area or (800)657-3500 outside the metro area. Tips are also accepted through an online form. Individuals can remain anonymous. Where's My Refund?: - A system that shows where in the process a tax refund is, or if the refund is processed, it will show the date it was sent. Processing times vary. To use the system individuals need to use the same information they used on their tax return: Social Security number, date of birth, and the exact refund amount. The system can also be accessed online. - Phone: (651)296-3781 or (800)652-9094.