Help desk can help with: - Minnesota Health Care Programs ID card requests - Finding providers who accept Minnesota Health Care Programs coverage - Questions about services covered under fee-for-service - Coverage if you are out of the state - Status of claims - Spend downs - Prior authorizations - Home care service agreements - Explanation of Medical Benefits requests People enrolled in a health plan need to contact their health plan's member services with questions about covered services. For questions about eligibility or need to report household, income or asset changes, contact the home county office or MinnesotaCare.

- Billing: (612)262-9000 - Birth Center: (763)236-8400 - Courage Kenny Rehabilitation Institute - Mercy Hospital: (612)236-8910 - Foundation: (763)263-3961 - General Surgery Clinic: (763)236-9000 general surgery; (763)236-1900 plastic and reconstructive surgery - Heart and Vascular Center: (866)450-7999 - Intensive Care Unit (ICU): (763)236-8300 - Joint Replacement Center: (763)236-8860 - M-Power Health and Fitness Center: (763)236-8024 - Medical Imaging: (763)236-0808 - Medical Records: (612)262-2300 - Lung Program: (763)236-0808 - Laboratory: (763)236-8158 - Orthopedics: (763)946-9777 - Orthopedics Clinic: (763)236-8910 - Patient Pre-registration: (612)262-5335 - Pharmacy: (763)236-7111 - Physician Referral (Find a Doctor): (612)262-3333 or (800)877-7878 - Respiratory Services: (763)236-6867 - Robotic-Assisted Surgery: (763)236-6000 - Spine Care: (800)827-8313 - Virginia Piper Cancer Institute: (763)236-0808

Provides health and wellness services and program that address the unmet health care needs of Somali women including: - Doula and home visiting services - Referrals to trusted health care providers - Trained health care navigators

- Cardiac rehabilitation/Courage Kenny Rehabilitation Institute (507)977-2150 - Class registration (866)904-9962 - Medical records (612)262-2300 - Orthopedic services and Surgery Center (507)977-2277 - Patient preregistration (507)451-3850 - Patient representative (507)977-2650 - Physician referral (find a doctor) (612)262-3333 or (800)877-7878 - Pulmonary rehabilitation (507)977-2190 - Sleep Center (507)977-2000

Information and registration for North Memorial classes and support groups. Assistance on locating a doctor, 24 hours a day/7 days a week.

An informal drop-in center providing: - Advocacy for residents who are unable to show documentation of an address or photo ID - Breakfast meals, coffee, and snacks - Community room for events, recreation, and relaxation - Day shelter - Form assistance when applying for SSI applications or appeals and finding housing and applying for housing - Health and wellness clinic for health screenings and health care provider referrals - Laundry facilities, internet access, local phone use, and voicemail services - Lockers for shelter residents to use for storage - Referral to community resources - Showers

- Pregnancy testing - Ultrasound scan if positive pregnancy test (up to 14 weeks) - STI testing for chlamydia and gonorrhea - Life coaching provided by certified Life Coaches - Referrals to primary care physicians - Referrals to 200+ community resources and partners

- Billing: (612)262-9000 - Birth Center: (763)236-8400 - Courage Kenny Rehabilitation Institute - Mercy Hospital: (612)236-8910 - Foundation: (763)263-3961 - General Surgery Clinic: (763)236-9000 general surgery; (763)236-1900 plastic and reconstructive surgery - Heart and Vascular Center: (866)450-7999 - Intensive Care Unit (ICU): (763)236-8300 - Joint Replacement Center: (763)236-8860 - M-Power Health and Fitness Center: (763)236-8024 - Medical Imaging: (763)236-0808 - Medical Records: (612)262-2300 - Lung Program: (763)236-0808 - Laboratory: (763)236-8158 - Orthopedics: (763)946-9777 - Orthopedics Clinic: (763)236-8910 - Patient Pre-registration: (612)262-5335 - Pharmacy: (763)236-7111 - Physician Referral (Find a Doctor): (612)262-3333 or (800)877-7878 - Respiratory Services: (763)236-6867 - Robotic-Assisted Surgery: (763)236-6000 - Spine Care: (800)827-8313 - Virginia Piper Cancer Institute: (763)236-0808

Advocacy Services: - The center advocates in areas of civil and human rights, employment/disability benefits, housing, transportation, and on the state, local, and federal levels Equipment Loaner Closet: - Loans a range of home medical equipment including wheelchairs, walkers, power chairs, canes, transfer benches, raised toilet seats, and more. Equipment are available on a first come first served basis and will hold equipment for a 24-hour period. - Swap Shop: A self-directed equipment listing available for persons shopping/looking for used equipment. Information and Referral: - Up-to-date disability information and referrals to various agencies and individuals within the region - Other Services: Includes disability benefits application assistance, housing assistance, emergency disaster preparedness plan, and more Nursing Facility Transition: - Assist individuals living with a disability to identify in transition from nursing facilities and other institutions into community settings with the goal of preventing institutionalization Peer Support: - Assists individuals living with a disability to identify goals and work to create a unique plan to achieve those goals - Match interested consumers with a peer mentor who provides support, problem-solving, social skills, and more Personal Assistance: - Offer skills instruction curriculum for individuals living with a disability the fundamentals of managing their personal attendant care including how to hire, manage, and more Recreational Groups: - Holds various events for individuals with a disability or a health condition to meet and socialize with others through dances, parties, picnics, and outings Staying and Aging in Place/Accessibility Assistance: - Offers accessible modification assistance and accessibility assessments for homes and businesses for safe access and increased independence in people's homes and businesses Support Groups: - Various support groups are available to individuals who want learn more about their particular disability, wanting peer support, or first-hand information on how to manage their disability. Some support groups are directly coordinated by Options and others are independent. Youth Transition Services: - Assist youth ages 14 - 22 years who are transitioning from high school into the next phase of their life with learning the skills necessary and acquiring the resources needed to be successful

Provides long-term primary care for adults and seniors, especially those with 1 or more health conditions. Conditions Treated - Arthritis - Diabetes - Heart disease - High blood pressure (hypertension) - High cholesterol - Infections - Skin conditions, such as minor burns or rashes Services - Health education - Medication management - Physicals (check-ups) - Referrals for specialty care and help to navigate the healthcare system

Provides dental services including: - Cleanings - Exams - Fillings - Restorative and preventative services - X-rays - Emergency screening and referrals Services not offered: Root canals, crowns, bridges, implants, braces, teeth whitening, or oral surgery

Provides resources, community education, a helpline, and a website for the public to raise awareness about advance care planning, palliative care, and hospice: - Advocacy for the needs of the terminally ill - Education for professionals and the general public regarding hospice, palliative care, and advance care planning - Free brochure "Choosing Hospice: A Consumer's Guide" - Promotion of increased access to quality hospice and palliative care for all Minnesotans - Referrals to over 70 hospice programs, and palliative care programs in Minnesota and over 1800 programs nationally - Questions answered and written materials about hospice, and palliative care and advance care planning provided - Some written materials are available in other languages

The Hamline Midway Elders Living At Home Block Nurse Program provides or arranges support for elder neighbors to assist them in living at home as long as possible. This support, which may otherwise not be available, uses the program's small staff, volunteers and/or paid nursing staff. Services include: - Caregiver coaching and support groups - Door-to-door transportation, both assisted and non-assisted, provided by volunteers. There is no charge, but donations are accepted. Accessible vehicles can be requested. - Elders resource list of meal and grocery delivery, handyman services, modifications, etc. available by phone or Internet - Exercise classes - Friendly visiting - Health education classes and events - In-home eldercare assessment and resource recommendation - In-home Internet/computer tutorial - Linkage to county services - Nursing referrals - Phone visiting - Respite care - Seasonal raking and snow shoveling - Shopping assistance up to twice a month - Spring/Fall yard clean-ups - Volunteer opportunities

- Cardiac Rehabilitation: (651)982-7843 - Eye Care: (651)982-7000 - Hand Therapy: (651)982-7825 - Home medical equipment: (651)982-7002 - Imaging and Mammography: (844)858-2660 - Language Services: (612)273-3780 - M Health Fairview Cancer Clinic: (651)982-7980 - M Health Fairview Heart Clinic: (651)982-7030 - Pediatric Therapy: (651)982-7825 - Podiatry: (651)982-7000 - Provider Referrals: (952)836-3700 - Sleep Medicine: (612)273-5000 - Sports and Orthopedic care: (651)982-7000 - Surgery Center: (651)982-7650 - Rehabilitation Services: (651)982-7825 - Wound Care: (855)324-7843

Lists nursing assistants who have met Minnesota training and testing standards to work in nursing homes and certified boarding care homes. The registry also has information about nursing assistants who have substantiated findings of abuse, neglect, and theft. This is not an online registry. Instead, nursing assistants, employers, and others can check the registry by using the department's automated phone system (the nursing assistant's social security number is required.)

Pregnancy and parenting support programs including: - Car seat safety checks - Free confidential pregnancy test - Parenting with Purpose: Personalized parenting education appointments which include access to free baby clothes, diapers, furniture, baby food, toiletries, and more, assistance with finding and applying for resources, case management, emotional and spiritual support, and medical and community services referrals. - Peer advocacy - Provides pregnancy counseling for alternatives to abortion - Support groups ?Donations are accepted, click here to see a list of current needs.

- Annual public glaucoma screenings - Referrals to eye doctors statewide - Medical eye care information via website

- Billing: (612)262-9000 - Cardiac Diagnostic Testing: (763)236-9450 - Class Registration: (866)904-9962 - Foundation: (763)236-3961 - Health and Improvement Wellness: (866)904-9962 - Joint Replacement Center: (763)236-8860 - Medical Records: (612)262-2300 - Orthopedic Care: (763)236-2000 - Patient Pre-registration: (763)236-4110 - Pharmacy: (763)236-4111 - Physician Referral: (612)262-3333 or (800)877-7878 - Pulmonary Rehabilitation: (763)236-3047 - Social Services: (763)236-4050 - Spine Care Center: (800)827-8313 - Surgery Center: (763)236-4002 - Virginia Piper Cancer Institute: (763)236-5600

Provides culturally competent and linguistically appropriate health promotion and prevention programs including home visits, health fairs, and other community events to inform individuals about various health issues, including nutrition, physical activity, diabetes, obesity, dementia, and cancer screenings. Provides COVID-19 and flu vaccines. Provides resource navigation to free tobacco cessation programs and community healthcare services. Services provided by Promotores de Salud (Community Health Workers).

Providing the following periodic health screening services: - Dental referral and oral health resources - Health, safety, and nutrition information - Hearing - Immunizations - Growth and development - Lab tests - Oral health - Physical exam - Social and emotional health - Vision Assistance with appointments, transportation, and other services necessary to access health care; community outreach, technical assistance, and training to medical providers

Provides adult and children's dentistry services including: - Cleanings and oral hygiene instructions - Crowns and bridges - Dental exams - Dentures and partials - Digital x-rays - Fillings and extractions - Limited root canals - Oral surgery referrals - Sealants and fluoride treatments

Provides community health programs such as: - Child and Teen Checkup Outreach: Helps families find a doctor, dentist, psychologist, and transportation - Disease and Prevention Control: Monitor and investigate potential disease processes through adult/child immunizations, communicable disease prevention programs, emergency preparedness plans, surveillance of the county's environment, and tuberculosis screening - Environmental Health: Help protect the residents from environmental health hazards through programs to reduce exposure to health risks, such as food and waterborne diseases, radiation, occupational health hazards, and public health nuisances. Provides radon, lead, and well water education. - Follow-Along Program: Provides parents with information about their child's development during infancy and early childhood through mailing questionnaires - Health Promotion: Provides presentations and/or materials on health topics for small and large groups. Topics may include chemical and tobacco use prevention, family health, mental health, nutrition, and physical activity - Public Health Preparedness for Emergencies: Funded by the Center for Disease Control and Prevention in partnership with local, state, and territorial public health departments to provide assistance to public health departments across the nation. Helps health departments strengthen abilities to effectively respond to a range of public health threats, including infectious diseases, natural disasters, and biological, chemical, nuclear, and radiological events.

Represents Minnesota's more than 1800 chiropractors on legislative, community outreach and professional levels: - Offers the public a statewide referral service to chiropractic physicians - Offers an online directory of chiropractic clinics available by zip code

Provides a wide range of services including the following: - Patient scheduling services for hospitals, primary care clinics, a wide range of specialty services, home care and hospice, and senior services - Resources for supports groups offered at various hospital locations - Specialty clinic information, visit website for the full listing: www.mhealth.org/discover-our-difference/our-specialties-and-services

Provides primary eye care services including: - Eye exams - Eyeglass prescriptions - Referrals to outside specialists, if needed - Treatment for health concerns such as conjunctivitis, glaucoma, and pink eye NOTE: Does not provide contact lens exams or prescriptions