- Member Services: Customer service for members who have a HealthPartners plan. Members should call the number on the back of their member ID card or call. - Behavioral Health Navigators: An assistance line that is staffed with professionals who can help answer questions and guide members through the behavioral health network, benefits and services. - CareLine: An assistance line that is staffed with registered nurses available 24/7, 365 days a year, who can answer questions regarding medicines, home treatment options or whether an appointment is needed with a doctor. - BabyLine: An assistance line that is staffed with Ob/Gyn nurses available 24/7, 365 days a year, with a focus on expectant and new parents, up to six weeks after delivery. - Car Seat Safety Program: Learn how to use a car seat the right way and receive a convertible car seat or booster seat. Members ages eight and younger or women who are at least six months pregnant are eligible. Call Member Services to find a car seat education provider. - Nurse Navigator Program: An assistance line that is staffed with professionals who can help answer questions regarding understanding health care and benefits and how to choose a treatment option. Call member services for assistance.

Health maintenance organization. Offers individual and family health insurance plans for persons not covered by employer programs. Offers short term plans for individuals who missed the open enrollment period.