Promotes health, welfare, and dignity of veterans who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBTQ+) or a related identity. Focus is on ensuring safe, welcoming, and affirmative environment for providing care such as: - Hormone therapy - Mental health care - Psychosocial assessments for gender-confirming surgeries and hormone therapy - Substance use and alcohol treatment - Testing and treatment for HIV and sexually transmitted infections (STI)

- Audiology: Treat common conditions such as hearing, speech, and balance - Radiology: Basic x-ray, ultrasound, laboratory capabilities, blood tests, and other advanced testing - Dental care: Offers teeth cleaning, routine exams, fillings, restorations, root canal, bridges, extractions, dental implants, and dentures - Mental health: Services for individuals struggling with PTSD, depression, grief, anger, trauma, anxiety, addiction, bipolar disorder, and support - Ophthalmology and Optometry: Offers routine eye exams, preventative vision testing, treatment, and prescription for eyeglasses - Pharmacy: Offers a full range service on prescriptions and supplies - Primary Care: Including chronic disease management, immunizations, and vaccinations - Telemedicine: Provides opportunities for patients to teleconference with specialists at the Minneapolis VA Medical Center. - Women's Health: Offer screenings, mental health treatment, maternity care, obstetrics and gynecology, pap smears, and mammograms

Outpatient clinic offers the following services: - Allergy clinic - Amputation Care - Audiology services with on-site staff for hearing exams and ordering of hearing aids - Cancer Care - Laboratory Services - Mental health services with on-site staff and telemedicine capability linked to providers in Minneapolis - MOVE! Program - Nutrition - Optometry - Pharmacy - Primary care including chronic disease management, patient education and health promotion - Radiology/Imaging - Rheumatology - Social work - Tele-healthcare - Whole health coaching

Provides primary and specialty care services including: - Behavioral health - Diabetes treatment - Family medicine - Internal medicine - Nutritional health - Lungs and breathing treatments - Pharmacy - Smoking and tobacco cessation - Telehealth - Women veteran care

Medical care services: - Family planning services, including pre-conception education, and birth control including IUDs - Heart disease screening, including blood sugar, cholesterol, and blood pressure screening - Osteoporosis evaluation and treatment - Preventive health screening, including breast, cervical, and colon cancer screening, and immunizations - Reproductive health care, including maternity and newborn care, and infertility evaluation - Smoking cessation - Weight management

Provides specialized inpatient and outpatient services to Veterans, including: Care Program and Support: Provides caregiver support to Veterans and their families at home and in the community, including a Caregiver Support hotline, comprehensive assistance for family caregivers, adult day health care centers, home-based primary care, home hospice care, homemaker and home health aides, home telehealth, remote monitoring care, respite care, and skilled home care. Call the Caregiver Support Line at (855)260-3274, 7 am - 9 pm Monday - Friday, 7 am - 4 pm Saturday. Community Living Center: Provides transitional care including skilled nursing care, for complex medical problems requiring rehabilitation and medical management, pharmaceutical and laboratory service, intravenous therapies, radiation therapy, rehabilitation services, end-of-life care, respite care, and geriatric evaluation and management. (612)725-2000, 24 hours/7 days a week service Geriatric Research Education and Clinical Center (GRECC): Provides a multidisciplinary program designed to address the disorders of the aging nervous system for elderly Veterans. Room 4L-100, (612)467-2051, 7:30 am - 4 pm Monday - Friday. Home and Community Care: Provides and coordinates many services through a continuum of care for Veterans in their homes and community settings, including Home-Based Primary Care, Medical Foster Home Program, and providing programs and services that are delivered by community partners. Hospice and Palliative Care: Provides a medical team approach to planning care for Veterans with advanced disease, and support to families. (612)243-7983 or (866)414-5058 Ext. 1100, 7 am - 3:30 pm Monday - Friday. Integrative Health and Wellness: Provides a healing-oriented approach to health care, integrating conventional and traditional healing practices through the Center for Integrative Health. (612)725-2000, 7 am - 4 pm Monday - Friday. Also provides Smoke Free Tobacco Cessation services. Post 9/11 Transition and Care Management: Provides reintegration/transition assistance, care/case management, and outreach services for Veterans who have served in combat since November 11, 1998, and active duty service members. 4th Floor, Clinic 4K, (612)467-3757 or (866)414-5058 Ext. 3757, 8 am - 4 pm Monday - Friday. Physical Medicine and Rehabilitation: Provides a full array of acute inpatient and outpatient rehabilitation services for Veterans with a variety of disorders, primarily neurological and musculoskeletal. Specialized CARF accredited rehabilitation programs such as Amputee, Traumatic Brain Injury/Polytrauma, Stroke, Assistive Technology, and Chronic Pain. (612)629-7797, 8 am - 4:30 pm Monday - Friday. Blind/Vision Rehabilitation Services: Provides a continuum of care for severely visually impaired, TBI, low vision, and blinded Veterans and service members. Services can be delivered in the home, a VA facility, community setting, or at a Blind Rehabilitation Center, and include: adjustment to blindness counseling, patient and family education, support groups, benefits analysis, short term and comprehensive residential training (VISOR Program and HOPTEL and Non-HOPTEL Program), outpatient rehabilitation services, and the provision of prosthetic aids. (612)629-7535, 8 am - 4:30 pm Monday - Friday.

Advise and assist all veterans and their dependents with all state and federal veterans benefits: Disability, Social Security including: - Alcohol dependency treatment - Burial benefits - Service-connected disability compensation - Dental treatment - Disability insurance - Discharge reviews - Death benefits - Domiciliary care - Death benefits - Drug dependency treatment - Education and training - Financial assistance - G.I. Bill educational training - G.I. Life Insurance - Home loan guaranteed by the U.S.D.V.A. - Outpatient medical care - Non-service connected disability pension - Survivors and dependents education - Vocational rehabilitation for disabled

The following are benefits and services that veterans and dependents may be entitled to through federal and state programs: Federal Benefits (US Department of Veterans Affairs) Service Connected Disability Compensation Non-service Connected Disability Pension Dependency and indemnity Compensation (DIV) Chemical Dependency Treatment Education benefits Vocational Rehabilitation VA Home Loans Burial benefits Medical Care at VA Hospitals Agent Orange benefits State Benefits (Minnesota Department of Veteran Affairs) Temporary financial assistance (short term disability) Dental and Optical assistance State veteran's homes (nursing home and domiciliary care) Veterans and war orphans education benefits Veterans preference advocacy State veterans' cemetery (Little Falls, MN)

Advises and assists veterans and their dependents with all state and federal veterans benefits such as: - Burial benefits - Compensation and pension benefits - Financial assistance through the V.A. for dental work - G.I. Bill education assistance - G. I. Bill life insurance - Home loan guaranteed by the U.S.D.V.A. - Information about and referrals to other service agencies for chemical dependency treatment and vocational rehabilitation - Outpatient medical care through the V.A. - Service-connected disability compensation - State Soldiers Assistance Program (SSAP) provides cash assistance in the form of shelter payments (rent and mortgage), utilities, and personal needs grants to veterans who are unable to work as a result of a temporary disability. There are strict income and asset requirements. - Survivors and dependents education - Transportation to VA Medical Center - Veteran/military health insurance - Veteran survivor insurance

Scope of Services: - Primary care including chronic disease management, patient education, and Health Promotion - Immunizations - Mental health services with on-site staff and telemedicine capability linked to providers in Minneapolis - Tele-Healthcare with Minneapolis providers - Laboratory services - Minor procedures - Women's health care - health care for the unique needs of female Veterans - Radiology/imaging services are done in cooperation with Minneapolis VA Hospital or Essentia - Audiology services with on-site staff for hearing exams and ordering of hearing aids - Ophthalmology services with on-site staff for eye exams and ordering of glasses - Physical therapy services with on-site staff - Post 9/11 transition and care management program provides access to care for returning veterans including physical, mental health, and other community support

Advise and assist all veterans and their dependents with all state and federal veterans benefits: - VA Health Care benefit application/updates - VBA Service-connected disability compensation - VA Vocational rehabilitation - VBA Non-service connected disability pension - VBA Death benefits - VBA Burial benefits - VBA Survivors and dependents education - VA / Post 9/11 G.I. Bill education - VA Life Insurance - VA Home Loan Guaranty program - Military Discharge Record reviews - MN Dept of Veterans Affairs Dental/Optical grants - MN Dept of Veterans Affairs Subsistence Financial assistance - Drug/Alcohol dependency assessment/treatment referral

Veterans clinic Provides the following services: - Mental health care - Nutrition, food, and dietary care - Primary care - Physical therapy, Occupational and kinesiotherapy - Pharmacy - Radiology - Social work - Telehealth - Woman Veteran care - Weight management

- Allergy, asthma, and immunology - COVID-19 vaccines - Complementary and integrative health: Alternative medicine, acupuncture, yoga, and meditation - Laboratory and pathology - Mental healthcare: Offer counseling and other support. Services include individual and group therapy for: - Psychiatric disorders such as schizophrenia, bipolar disorder, and depression - Marriage and relationship problems - Post-traumatic stress disorder (PTSD) - Anxiety, addictive behaviors, and personality disorders - Aggressive or self-harming behaviors - Nephrology: Kidney and renal care - Nutrition, food, and dietary care - Optometry: Vision care, corrective lenses, and eyeglasses - Pharmacy: Prescriptions, Rx, medications, pharmacist consultation - Physical therapy, occupational therapy, and kinesiotherapy - Primary care - Pulmonary medicine - Radiology/Imaging - Returning service member care: Post-9/11 Veterans (OEF, OIF, OND) transition and care management services - Rheumatology - Telehealth - Whole health coaching - Women Veteran care

Advise and assist all veterans and their dependents with all state and federal veterans benefits: Disability, Social Security including: - Alcohol dependency treatment - Burial benefits - Service-connected disability compensation - Dental treatment - Disability insurance - Discharge reviews - Death benefits - Domiciliary care - Death benefits - Drug dependency treatment - Education and training - Financial assistance - G.I. Bill educational training - G.I. Life Insurance - Home loan guaranteed by the U.S.D.V.A. - Outpatient medical care - Non-service connected disability pension - Survivors and dependents education - Vocational rehabilitation for disabled

- Allergy, asthma, and immunology - COVID-19 vaccines - Complementary and integrative health: Alternative medicine, acupuncture, yoga, and meditation - Laboratory and pathology - Mental healthcare: Offer counseling and other support. Services include individual and group therapy for: - Psychiatric disorders such as schizophrenia, bipolar disorder, and depression - Marriage and relationship problems - Post-traumatic stress disorder (PTSD) - Anxiety, addictive behaviors, and personality disorders - Aggressive or self-harming behaviors - Nephrology: Kidney and renal care - Nutrition, food, and dietary care - Optometry: Vision care, corrective lenses, and eyeglasses - Pharmacy: Prescriptions, Rx, medications, pharmacist consultation - Physical therapy, occupational therapy, and kinesiotherapy - Primary care - Pulmonary medicine - Radiology/Imaging - Returning service member care: Post-9/11 Veterans (OEF, OIF, OND) transition and care management services - Rheumatology - Telehealth - Whole health coaching - Women Veteran care

Advise and assist all veterans and their dependents with all state and federal veterans benefits: Disability, Social Security including: - Alcohol dependency treatment - Burial benefits - Counseling Services Local 1:1 w/VA Rep. - Service-connected disability compensation - Dental and Optical Care - Disability insurance - Discharge reviews - Death benefits - Domiciliary care - Drug dependency treatment - Education and training - Financial assistance - G.I. Bill educational training - G.I. Life Insurance - Home loan guaranteed by the U.S.D.V.A. - Home Care Hours - VA - Outpatient medical care - Non-service connected disability pension - Survivors and dependents education - Vocational rehabilitation for disabled

Audiology and Speech: Diagnose and treat conditions affecting hearing, speech, or balance. Audiology (612)467-1100, Speech-Language Pathology (612)629-7797, 7:30 am - 4:30 pm Monday - Friday Dental Service: Room 2U-122, (612)467-2039, 7 am - 4 pm Monday - Friday; General Dentistry, Endodontics, Prosthodontics, Oral Surgery, Dental Hygiene, Periodontics, Sleep Dentistry; Northwest Metro Community Clinic, 7545 Veteran's Drive, Ramsey, MN 55303 provides general dentistry and dental hygiene to eligible veterans among other VA health services. Gastroenterology and Hepatology Service: Gastroenterology and Hepatology Clinics 3V, (612)725-2000, 8 am - 4:30 pm Monday - Friday Hematology-Oncology (Cancer Care) Service: Hematology-Oncology Clinics 3V and 3F, (612)725-2000, 8 am - 4:30 pm Monday - Friday HIV and PrEP Clinic/Minneapolis Retroviral Treatment Center (MRTC): MRTC Clinic, 3D, 3rd Floor, (612)725-2000, 8 am - 4:30 pm Monday - Friday LGBT Care: (612)725-2000 Lodging: Provides several choices in overnight accommodations for patients or families or military service members being treated at the Minneapolis VA Medical Center, including Building 10 for patients who live outside the Twin City metro area and need a place to stay for one night or more, the Fisher House Program is a home away from home for patient's families and significant others who have Veterans and active duty soldiers receiving care at the VA Medical Center. Lodging Office, (612)467-5602, 7 am - 4:15 pm Monday - Friday MADE (Minneapolis Adaptive Design & Engineering Program): Develops and disseminates adaptive technologies and interventions to help Veterans with physical disabilities maximize their function and participation in activities. (612)725-2000, 8 am - 4:30 pm Monday - Friday MOVE! Weight Management Program: Minneapolis VA and Outpatient Clinics, (612)629-7388 or (866)414-5058 Ext. 7388, 8 am - 4:30 pm Monday - Friday Nutrition & Food Services: (612)467-2004, 8 am - 4:30 pm Monday - Friday Optometry and Ophthalmology: Medical Center 2E, offers routine eye exams, vision testing, treatment, prescription eyeglasses, and other assistive devices. Optometry/Ophthalmology (612)467-3451, Optical Shop (612)467-7432 or (612)467-5972. Pharmacy: Room 1R-101, (612)467-2090, 8:15 am -10 pm Monday - Friday; 9 am - 5:30 pm weekends/holidays Primary Care: Family and internal medicine, including immunizations and vaccinations. (612)467-1100, 7:30 am - 5 pm Monday - Friday Radiology (Diagnostic & Imaging)/X-Ray: 1R-128 and Basement, (612)725-2000, by appointment Sleep Medicine: Diagnose and treat sleep problems such as sleeping and breathing difficulties while sleeping (612)467-4406; 8 am - 4:30 pm Monday - Friday Spinal Cord Injury and Disorders Center (SCI/D): (612)629-7005, 8 am - 4:30 pm Monday - Friday; ALS (Amyotrophic Lateral Sclerosis); spinal cord injuries Surgery: (612)725-2000, 8 am - 4:30 pm Monday - Friday; Tele-ICU, 24 hours/7 days a week Telehealth offering video visits, remote care, and care by telephone Tobacco Cessation: (612)467-4212, 8 am - 4:30 pm Monday - Friday

Provides primary and specialty care services including: - Family medicine - Internal medicine - Health care for veterans who are experiencing homelessness - Mental health care - Radiology - Social services - Telehealth - Vaccinations - Women's health care

Mental health care provides consultation, evaluation, and treatment for a range of issues. Services include individual and group therapy for: - Aggressive or self-harming behaviors - Anxiety, addictive behaviors, and personality disorders - Marriage and relationship problems - Post-traumatic stress disorder (PTSD) - Psychiatric disorders such as schizophrenia, bipolar disorder, and depression Pharmacy provides medication management, pharmacist consultation, and prescription refills online, by phone or by mail. Primary care includes family and internal medicine: - COVID-19 vaccines - Labs and blood work - Radiology - Social services - Telehealth Returning service member care for Post 9/11 Veterans (Operation Enduring Freedom - OEF; Operation Iraqi Freedom - OIF, Oridinary National Diploma - OND) transition and care management Women Veteran Care - Breast imaging - Cervical cancer screening - Family planning, contraceptive care, and infertility evaluation - Lifestyle wellness services - Menopause treatment, including hormonal therapy - Mental health care and counseling

Primary medical care for veterans.

Mental health care provides consultation, evaluation, and treatment for a range of issues. Services include individual and group therapy for: - Aggressive or self-harming behaviors - Anxiety, addictive behaviors, and personality disorders - Marriage and relationship problems - Post-traumatic stress disorder (PTSD) - Psychiatric disorders such as schizophrenia, bipolar disorder, and depression Pharmacy provides medication management, pharmacist consultation, and prescription refills online, by phone or by mail. Primary care includes family and internal medicine: - COVID-19 vaccines - Labs and blood work - Radiology - Social services - Telehealth Returning service member care for Post 9/11 Veterans (Operation Enduring Freedom - OEF; Operation Iraqi Freedom - OIF, Oridinary National Diploma - OND) transition and care management Women Veteran Care - Breast imaging - Cervical cancer screening - Family planning, contraceptive care, and infertility evaluation - Lifestyle wellness services - Menopause treatment, including hormonal therapy - Mental health care and counseling

Services include: - Extended care and rehabilitation services - Medical social workers - Online personal health records - Pharmacy services - Specialty outpatient services including: neurology, radiation/oncology, audiology, surgery - Tele-health program - Virtual lifetime electronic record health program